21 replies to this topic

[Kdhubb]

Sorry guys,
I'm sure this has been covered before but I can't seem to get the search function to work or load.

My computer will not load any google related sites as well as random other sites. I have run Spybot S&D as well as Ad-Aware. I was wondering if you guys could give me some help on locating the problem. Thanks in advance and sorry for what I'm sure is a duplicated post.

[Kdhubb]

It isn't blocked... and after setting up Prevx the problem is still there.

Sorry guys,
I'm sure this has been covered before but I can't seem to get the search function to work or load.

My computer will not load any google related sites as well as random other sites. I have run Spybot S&D as well as Ad-Aware. I was wondering if you guys could give me some help on locating the problem. Thanks in advance and sorry for what I'm sure is a duplicated post.

check your hosts file and see if google got blocked somehow the load this it is free and will help your other spyware programs

http://www.download....4-10364927.html

[SWI Support Robot]

Welcome to SWI. We apologize for the delay; our helpers have been very busy.
If you have not received help after 3 days, please post a link to your log in the topic Not getting help with your log? located at http://forums.spywareinfo.com/index.php?showtopic=48793.

To assure the best advice, it is likely that your helper will want to see an updated HijackThis log. Please post one here in this thread.

Thank you for your patience.

[this is an automated reply]

[Kdhubb]

Welcome to SWI. We apologize for the delay; our helpers have been very busy.
If you have not received help after 3 days, please post a link to your log in the topic Not getting help with your log? located at <a href=http://forums.spywareinfo.com/index.php?showtopic=48793>http://forums.spywar...opic=48793</a>.

To assure the best advice, it is likely that your helper will want to see an updated HijackThis log. Please post one here in this thread.

Thank you for your patience.

[this is an automated reply]

Anyone?

[aczechgurl]

Welcome to the forum

I apologize for the delay getting to you, the helpers here are all volunteers and we have been very busy here lately.

[*]Please download HijackThis.

• Right click on the downloaded file and extract it to a convenient place.
• Double click on HijackThis.exe and choose Do a system scan and save a log.

[*]Please post the contents of the HijackThis log from the newly extracted HijackThis into this thread.

[Kdhubb]

Logfile of HijackThis v1.99.1
Scan saved at 1:09:37 AM, on 8/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
C:\Program Files\Common Files\AOL\1134497857\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
c:\program files\common files\aol\1134497857\ee\services\antiSpywareApp\ver2_0_25_1\AOLSP Scheduler.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
c:\program files\common files\aol\1134497857\ee\aolsoftware.exe
C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Outlook Express\msimn.exe
c:\program files\common files\aol\1134497857\ee\aim6.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\End User\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1134497857\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Kdhubb]

Bump... Any possible help?

[aczechgurl]

I do not see anything in your log I would expect to cause the problem you describe.

Can you give me more information about the problem. When you go to try to go to www.google.com what exactly happens?

[Kdhubb]

Well when getting on any site related to google, the page simply doesn't load... It sits on the previous page and eventually stops trying to load.

On a side note: On other sites that my computer will not load, the bar on the bottom of IE explorer which contains the bar showing the progress of loading any page.
This bar at the bottom on the left(where the site being downloaded is usually shown) will show some site called "www.google-analytics.com". I dont know if I can't load these pages because they contain something from google or what that has to do with my problem.

[Kdhubb]

Also, I can load all site perfectly fine when surfing through my AOL account.

[Kdhubb]

http://www.darkhouse...om/november.htm

I just found this link, possibly a solution to my problem.

[Kdhubb]

Nope, Didn't seem to work...

[aczechgurl]

Lets take a look and see if there is evidence of that infection or other similar infections.


[*] Download: Hoster.

• Unzip hoster to its own folder, eg C:\Hoster
• Start Hoster.exe, click Copy Hosts file to Clipboard
• Click Add Reply in this thread, then right click in the text window and choose Paste.

[Kdhubb]

# Copyright © 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

[aczechgurl]

Try this...

Open hoster again and copy/paste the following line into the Add to Hosts file text box on the right:

127.0.0.1 www.google-analytics.com


Then click Add to Hosts file.

Reboot and try to get to those sites. Let me know what happens this time.

[Kdhubb]

Still no luck...

[aczechgurl]

Does it still show google-analytics.com in the bottom corner?

[Kdhubb]

It never said google-analytics on a google related site... Just randomly on a couple websites that wouldn't load.

[aczechgurl]

This is a bit of a wild guess...

Please go to this website and then click on verify installation.

http://www.java.com/...d/installed.jsp

If there is a problem then reinstall java. If there is not a problem then just let me know and I will have to do some more research.

[Kdhubb]

Pressing the Verify button results in nothing happening. I tried to install Java again but it wont download.

[aczechgurl]

Try this manual offline installation. It is a little bigger, but it may work better. Download it to your desktop then once it is finished double click the downloaded file to start the installation.

http://jdl.sun.com/w...?BundleId=10433

[aczechgurl]

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.