SpywareInfo Forum: Dxdiag - Failure at step 19 - SpywareInfo Forum

Jump to content


Before posting, please make sure you have read the forum FAQ. It's there for a reason.



If you're not posting a HijackThis log,
please tell us what version of Windows or other OS you use.
Please copy/paste your logs into your post unless specifically asked to attach one. Please stay with your original topic when posting follow up log files.
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Dxdiag - Failure at step 19 just means user pressed "No"

#1 User is online   cnm Icon

  • Mother Lion of SWI
  • PipPipPipPipPip
  • Group: Administrators
  • Posts: 15,189
  • Joined: 15-May 04

Posted 09 May 2009 - 02:40 PM

A dxdiag test result may show "Sound Test Result: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)"

Translated from the geekish, this just means that when you ran the sound test and were asked if you heard a sound, you clicked the "NO" button. It doesn't (necessarily) mean there is anything wrong with the software. More likely cause of sound failure is something like speaker not turned on.

Many people are alarmed by this message and fill at least 10 pages of Google results.

Microsoft's dxdiag is useful for showing the status of all your DirectX components.
Start->Run, enter dxdiag and click OK.
Microsoft MVP Windows Security 2005-2006
How camest thou in this pickle? -- William Shakespeare:(1564-1616)
The various helper groups here
Alliance of Security Analysis Professionals
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users


Support the forum!