[TheJoker]

How to run a scan with Malwarebytes' Anti-Malware

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • If the program won't start, go to MBAM's program folder (normally C:\Program Files\Malwarebytes' Anti-Malware), rename mbam.exe to a random file name (keep the .exe extension) and double-click on it to start the program.
  
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

This post has been edited by TheJoker: 05 July 2009 - 08:14 PM

[minky]

Thank You! so very much I followed the advice you had given to someone else and managed to get rid of a rather nasty trojan, sbmntr.exe ....... hxxp://internetsearchservice.com.

I hasten to add that neither SpyBot Search & Control or NOD32 AntiVirus could actually get rid of it they managed to find it all right and remove it but it kept coming back & spybot even tried at a restart/windows login before anything acually loaded up but like a bad penny there it was again.

I have spent all day trying various things safe mode and a host of other programs & various methods that said they could get rid of it but none worked only yours.

I was just about to give up and format when I googled for internetseachservice and thank god I found you! just in time lol.......

I have just donated $10 as a thank you for the valuable help/time you and the others give in helping the misfortunates like myself........

My hubby who downloaded the trojan, also thanks you as well as he is no longer getting earache from me lol

kind regards

minky

This post has been edited by TheJoker: 09 May 2008 - 06:04 PM
Reason for edit:: Active link disabled

[livenlife]

Thanks for another good tutorial Joker
I love all the help you guys provide and I can't wait until I can start helping
I have been studying daily for hours...
There is an amazing amount of tricks to the trade of bug killing

[Stoner81]

Thanks buddy I wont be so quick to get rid of the logs in future

[Killer_Klient]

Stoner81, on Jun 22 2009, 05:52 PM, said:

Thanks buddy I wont be so quick to get rid of the logs in future

It's worked great and managed to reomve the files but after one day they manged to get back in my pc and it's the same process again, any Ideas?.

[Budfred]

This isn't a help topic or a Malware Removal forum... MBAM is not able to handle every infection out there, so it is important to post in Malware Removal when it doesn't... Since you have already done that, the next step is to post the HijackThis log that was requested so that our helpers have enough information to help you...