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#1 hedgehog26

hedgehog26

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Posted 02 June 2007 - 08:30 PM

I am having a problem with Internet Explorer v. 7. At first, I cannot go to any secured sites (HTTPS & FTP). Then, when I try accessing Internet Options under "Tools" it won't open. Attached is my Hijackthis and AVG Anti-spyware logs.

Thanks.

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 6:05:45 PM 6/2/2007

+ Scan result:



C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP348\A0030929.dll -> Adware.BraveSentry : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP348\A0030930.dll -> Adware.BraveSentry : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP348\A0030931.dll -> Adware.BraveSentry : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CE7C3CF0-4B15-11D1-ABED-709549C10000} -> Adware.Generic : Cleaned with backup (quarantined).
HKU\S-1-5-21-3950369803-3220990495-722126292-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CE7C3CF0-4B15-11D1-ABED-709549C10000} -> Adware.Generic : Cleaned with backup (quarantined).
C:\MAGIX\Media_Manager_2004\CDR_MediaManager\QMP2DC.DLL -> Dropper.Mkar.e : Cleaned with backup (quarantined).
C:\MAGIX\mp3_maker_10_deLuxe\CDR_MediaManager\QMP2DC.DLL -> Dropper.Mkar.e : Cleaned with backup (quarantined).
C:\MAGIX\mp3_maker_10_deLuxe\QMP2DC.DLL -> Dropper.Mkar.e : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP351\A0031780.dll -> Logger.Goldun.ms : Cleaned with backup (quarantined).
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@2.adbrite[1].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@4.adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@ads.adbrite[1].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@com[1].txt -> TrackingCookie.Com : Cleaned.
:mozilla.61:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\tw7k43v1.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned.
:mozilla.62:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\tw7k43v1.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@hypertracker[1].txt -> TrackingCookie.Hypertracker : Cleaned.
:mozilla.27:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\tw7k43v1.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.28:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\tw7k43v1.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.59:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\tw7k43v1.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@adopt.specificclick[1].txt -> TrackingCookie.Specificclick : Cleaned.
:mozilla.11:C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\tw7k43v1.default\cookies.txt -> TrackingCookie.Webtrends : Cleaned.
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@m.webtrends[1].txt -> TrackingCookie.Webtrends : Cleaned.


::Report end

HIJACKTHIS Log:

Logfile of HijackThis v1.99.1
Scan saved at 6:22:11 PM, on 6/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Intuit\Entitlement Client v2\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.samsoncellular.com/phones
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: CleanupHelper Class - {6DFD889B-7F81-44C4-BC1F-06A857C01C41} - C:\Program Files\ArmorIE\SX.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Startup Manager] "startUp manager.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ArmorIE - {0565CF3E-6070-4272-8EEF-51E5083BE3D9} - C:\Program Files\ArmorIE\SX.dll (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {03DF0933-6E10-4D32-9835-B9A815622831} (WSSystemInfo Class) - https://gopublic.wsp...Information.cab
O16 - DPF: {6ABE4BC3-7253-418E-85E8-F334A73154D3} (CSmartClient Object) - http://www.smart-cli...x/SmartClip.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1180824525437
O16 - DPF: {7B72C3FC-34B5-4504-B4BE-EB38971A0888} (WSFileIO Class 3) - https://gopublic.wsp...s/WSFileIO3.cab
O16 - DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} (QuickBooks Online Edition Utilities Class v8) - https://accounting.q....217/qboax8.cab
O16 - DPF: {9145A52A-9B22-4858-AEE7-74D6C7D3F366} (BrowserConfig Class) - https://gopublic.wsp...owserConfig.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logme...ivex/RACtrl.cab
O18 - Protocol: qbpos - {662E7FAE-5C17-491C-AD9D-98C1F66CC6A0} - C:\WINDOWS\system32\QBPOSProtocol.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IntelŪ Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intuit Entitlement Service v2 - Intuit, Inc. - C:\Program Files\Common Files\Intuit\Entitlement Client v2\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: QBPOS Database Extended Manager (QBPOSDBExtServices) - Intuit Inc. - C:\Program Files\Intuit\QuickBooks Point of Sale 5.0\DatabaseServer\QBPOSDBServiceEx.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

#2 SWI Support Robot

SWI Support Robot

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Posted 05 June 2007 - 06:30 AM

Welcome to SWI. We apologize for the delay; our helpers have been very busy.
If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

Thank you for your patience.

[this is an automated reply]
This is an automated message. It does not count as help.

#3 nasdaq

nasdaq

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Posted 09 June 2007 - 02:44 PM

Hi,

Print these instructions for your reference.

Launch Notepad, and copy and paste the Bolded text below into a new text file.

Save it as file name: fixme.reg. Save as file type: All files (*.*) and save it on your Desktop.

Just save the file do not run it yet. I will tell you when later.

REGEDIT4

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\DefaultPrefix]
@="http://"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\Prefixes]
"ftp"="ftp://"
"gopher"="gopher://"
"home"="http://"
"mosaic"="http://"
"www"="http://"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\ProtocolDefaults]
@=""
"http"=dword:00000003
"https"=dword:00000003
"ftp"=dword:00000003
"file"=dword:00000003
"@ivt"=dword:00000001
"shell"=dword:00000000


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\ProtocolDefaults]
@=""
"http"=dword:00000003
"https"=dword:00000003
"ftp"=dword:00000003
"file"=dword:00000003
"@ivt"=dword:00000001
"shell"=dword:00000000




Close all Browsers and Windows.

Now double-click on the fixme.reg file you saved and click on the Yes button when it asks if you would like to merge the information. Once you get a successful message delete fixme.reg.

Submit a fresh HijackThis log and let me know what problem remains.




nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

#4 nasdaq

nasdaq

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Posted 20 June 2007 - 07:57 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760




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