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      IE 11 copy/paste problem

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luketrocity

Help me please :(

2 posts in this topic

About 1 week ago my girlfriend decided to use my pc. I dont exactly know what happened, but when i got home I had quite a few pop up windows open. I assume she installed some bad greeting car creator software and malwared me up. Normally when this happens i do the following and it fixes the issue.

1.Reboot in safe mode with networking

2.Run adware and clean

3. Run Spybot and clean

4. Run Spy sweeper and clean

5. Run AVG and clean

6. Run registry fixer

 

This has always worked until now. I found 11 trojans, and a few hundred pieces of spyware by doing this. But it keeps coming back. So hopefully someone can help me. Heres my Log.

 

 

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 7:44:04 PM, on 6/3/2003

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\Program Files\Dynex Wireless G Adapter\WLService.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\Program Files\Dynex Wireless G Adapter\WLanCfgG.exe

C:\WINDOWS\eHome\ehSched.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe

C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe

C:\WINDOWS\ehome\RMSvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\PROGRA~1\SYSTEM~1\WScheduler.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\csrss.exe

C:\Documents and Settings\Luke\Desktop\HiJackThis_v2.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: 0 - {0DFAE716-D597-4000-82B9-4E8D4C832AEB} - (no file)

O2 - BHO: (no name) - {2432F099-F8E2-43C9-B765-3AF002FFC6A7} - (no file)

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MI1933~1\Office12\GRA8E1~1.DLL

O2 - BHO: (no name) - {CB5A4C1A-A7D9-8F08-DB0E-82ADDC9023C2} - (no file)

O2 - BHO: (no name) - {CD3447D4-CA39-4377-8084-30E86331D74C} - C:\WINDOWS\system32\qsuonagp.dll

O2 - BHO: (no name) - {D97195E1-7499-4684-9CBF-3A76A8B936E7} - C:\WINDOWS\system32\ssttr.dll (file missing)

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe"

O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"

O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"

O4 - HKLM\..\Run: [iSUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe"

O4 - HKLM\..\Run: [WScheduler] "C:\PROGRA~1\SYSTEM~1\WScheduler.exe" /LOGON

O4 - HKLM\..\Run: [{95-5E-EE-E5-ZN}] C:\windows\system32\msdsrego.exe CHD003

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [LDM] "C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [WMPNSCFG] "C:\Program Files\Windows Media Player\WMPNSCFG.exe"

O4 - HKCU\..\Run: [csrss] C:\WINDOWS\csrss.exe

O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Startup: TA_Start.lnk = C:\WINDOWS\system32\dwdsregt.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1149465369064

O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.com/activex/VerizonWirel...loadControl.cab

O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MI1933~1\Office12\GR99D3~1.DLL

O20 - AppInit_DLLs:

O20 - Winlogon Notify: ljjkigg - ljjkigg.dll (file missing)

O20 - Winlogon Notify: ssttr - C:\WINDOWS\system32\ssttr.dll (file missing)

O20 - Winlogon Notify: wingom32 - wingom32.dll (file missing)

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe

O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe

O23 - Service: Dynex DX-WGDTC Service (Dynex DX-WGDTC WLService) - Unknown owner - C:\Program Files\Dynex Wireless G Adapter\WLService.exe

O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe (file missing)

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe

O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O24 - Desktop Component 0: (no name) - C:\Program Files\Online Services\profsyvysa.html

O24 - Desktop Component 1: (no name) - C:\Documents and Settings\Luke\My Documents\My Pictures\8_2560.jpg

 

--

End of file - 12870 bytes

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This thread is closed since I am already helping you here:

http://www.geekstogo.com/forum/Help-t160061.html

 

If there are any other forums where you posted your log, it would be nice that you let the helpers know that you are already receiving help somewhere else.

This because many helpers will now analyze your log while someone is already helping you. This is a waste of our time and because of this, other people who are already waiting a couple of days have to wait longer.

Also, if you receive help from several different helpers - it will be very confusing for you and the helper since instructions may be different and we don't know what steps were performed, so logs won't make sense.

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