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Infected with Spyware


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#1 Himanshu

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Posted 04 June 2007 - 12:56 PM

Hello,

One of my machine is infected with a Spyware because when I run HijackThis, I get the following entry which I do not know of:

In O2 and O20 - an entry for "F:\windows\system32\qomklmm.dll"

I tried fixing it by HijackThis, but the entry is still there after reboot. I tried fixing in Safe Mode but the entry still exists after reboot. Running Lavasoft Ad-Aware also don't detect it.

Tried searching for removal steps here and on web, but in vain. Googling for it returns only one result and mentions it as some TUVSPNO.DLL spyware which makes no sense to me.

The CLID in O2 is mentioned as E44527F6-1296-4A84-B67D-A6CEA6EB4B69.

Any help on the removal of the same will be appreciated.

Thanks in adVANCE.

Himanshu

Please read our Forum FAQ in order to find out what info we need (HijackThislog) so we can help you.

Edited by miekiemoes, 05 June 2007 - 06:59 AM.


#2 SWI Support Robot

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Posted 07 June 2007 - 06:30 AM

Welcome to SWI. We apologize for the delay; our helpers have been very busy.
If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

Thank you for your patience.

[this is an automated reply]
This is an automated message. It does not count as help.

#3 Chancellor

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Posted 17 June 2007 - 02:30 AM

Hi,

Sorry you’ve had to wait for a few days but all of the helpers here are volunteers and we’ve been really busy recently.

First, please download ComboFix from Here or Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Once you have run ComboFix and before posting your log from that scan, please download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found: Posted Image
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    Posted Image
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.
I’ll look out for your reply :)
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Please read the FAQ and the article "So how did I get infected in the first place?".

#4 Chancellor

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Posted 28 June 2007 - 08:39 AM

Due to the lack of feedback, this topic is closed.

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Chancellor

Please consider a donation to help Support SWI
Malware Complaints - Report them here and fight back!
Member of ASAP Since 2006 (Alliance of Security Analysis Professionals)
Please read the FAQ and the article "So how did I get infected in the first place?".




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