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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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Internet browsers will not connect to any websites

2 posts in this topic

A few days ago my intenet browser stopped connecting to any website. I was running IE7 which I uninstalled and went back to IE6, still no luck. I downloade FireFox from another computer and installed and that did not work either. I am using Charter cable internet through wireless router. I am able to send and receive email so I know I have an active internet connection.

Just before the problem occurred, I received a barage of popups. I ran AdAware with updated definitions and SpyBot Search & Destroy but with outdated definitions. With the timing of the popup barage, my guess is this problem is some sort of Spyware, malware or virus.

Any advice would be greatly appreciated as I am pulling my hair out over this one and don't have much to spare.

Another problem I found while trying to repair and may be related is Windows will not start in Safe Mode.

System is running Windows XP Home.

HJT Log below.


Logfile of HijackThis v1.99.1

Scan saved at 7:09:38 AM, on 06/06/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)


Running processes:







C:\Program Files\Ahead\InCD\InCDsrv.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe



C:\Program Files\a-squared Anti-Malware\a2service.exe

C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Dynex Wireless G Enhanced Adapter\WLService.exe

C:\Program Files\Dynex Wireless G Enhanced Adapter\WLanCfgG.exe

C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe


C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe


C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe



C:\Program Files\Omniquad Total Security\MyPrivacy\mpsvc.exe

C:\Program Files\Omniquad Total Security\OPF\OPFSVC.exe

C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe

C:\Program Files\Omniquad Total Security\OPF\pfsvc.exe




C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe



C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54GSv2.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\Program Files\Microsoft Works\WksSb.exe



C:\Program Files\DIGStream\digstream.exe


C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\Ahead\InCD\InCD.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe

C:\Program Files\Lexmark 7300 Series\lxcimon.exe

C:\Program Files\Lexmark 7300 Series\ezprint.exe


C:\Program Files\Omniquad Total Security\TSAtUdt.exe


C:\Program Files\PC Tools AntiVirus\PCTAV.exe

C:\Program Files\iPod\bin\iPodService.exe



C:\Program Files\M?crosoft.NET\w?nlogon.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe


C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe


C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe

C:\Program Files\Omniquad Total Security\OEInject.exe

C:\Program Files\Omniquad Total Security\Tray.exe

C:\Program Files\WinZip\WZQKPICK.EXE



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bestbuy.msn.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/...://my.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = sas.mchsi.com:8000

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.r21.mchsi.com;<local>

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {C02A4A6F-81AA-8F7B-DD0B-88ADDAE724E5} - C:\WINDOWS\system32\npuw.dll

O2 - BHO: OsbornTech Popup Blocker - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - C:\Program Files\Omniquad Total Security\PopupBlocker\PopupBlocker.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKLM\..\Run: [CHotkey] mHotkey.exe


O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe

O4 - HKLM\..\Run: [burnQuick Queue] C:\WINDOWS\BQTray.exe

O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [inCD] C:\Program Files\Ahead\InCD\InCD.exe

O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [LXCICATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCItime.dll,_RunDLLEntry@16

O4 - HKLM\..\Run: [lxcimon.exe] "C:\Program Files\Lexmark 7300 Series\lxcimon.exe"

O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7300 Series\ezprint.exe"

O4 - HKLM\..\Run: [TotalSecurityUpdate] "C:\Program Files\Omniquad Total Security\TSAtUdt.exe"

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [PCTAVApp] "C:\Program Files\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN

O4 - HKLM\..\Run: [a-squared] "C:\Program Files\a-squared Anti-Malware\a2guard.exe"

O4 - HKCU\..\Run: [HXIUL.EXE] C:\Program Files\BestBuy\HelpExpress\Owner\HXIUL.EXE

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz

O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"

O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Rcsh] "C:\PROGRA~1\COMMON~1\MCROSO~1.NET\lsass.exe" -vt yazb

O4 - HKCU\..\Run: [Czw] "C:\Program Files\M?crosoft.NET\w?nlogon.exe"

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

O4 - Global Startup: hpoddt01.exe.lnk = ?

O4 - Global Startup: Image Transfer.lnk = ?

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe

O4 - Global Startup: SpamBlocker Express.lnk = C:\Program Files\Omniquad Total Security\OEInject.exe

O4 - Global Startup: SpamBlocker.lnk = C:\Program Files\Omniquad Total Security\Tray.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_02\bin\npjpi141_02.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_02\bin\npjpi141_02.dll

O9 - Extra button: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\Program Files\Omniquad Total Security\PopupBlocker\PopupBlocker.dll

O9 - Extra 'Tools' menuitem: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\Program Files\Omniquad Total Security\PopupBlocker\PopupBlocker.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.bestbuy.msn.com

O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab

O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab

O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} - http://chat.yahoo.com/cab/yvwrctl.cab

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O23 - Service: a-squared Anti-Malware Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files\a-squared Anti-Malware\a2service.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Dynex Wireless G Enhanced Adapter Service (Dynex DX-WGPDTC WLService) - Unknown owner - C:\Program Files\Dynex Wireless G Enhanced Adapter\WLService.exe

O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe

O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe

O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe

O23 - Service: lxci_device - - C:\WINDOWS\system32\lxcicoms.exe

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe

O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe

O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Omniquad MyPrivacy - Unknown owner - C:\Program Files\Omniquad Total Security\MyPrivacy\mpsvc.exe

O23 - Service: OPFSVC - Unknown owner - C:\Program Files\Omniquad Total Security\OPF\OPFSVC.exe

O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - PC Tools Research Pty Ltd - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe

O23 - Service: Personal Firewall - Unknown owner - C:\Program Files\Omniquad Total Security\OPF\pfsvc.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

O23 - Service: WUSB54GSv2SVC - Unknown owner - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe" "WUSB54GSv2.exe (file missing)

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Welcome to SWI. We apologize for the delay; our helpers have been very busy.

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.


Thank you for your patience.


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