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OneFail

Need help with various Trojans!

4 posts in this topic

Hi

 

I accidently must have downloaded some sort of trojan into my Windows XP Home computer.

I decided then of course to run several spyware and Norton Antivirus programs to determine the problem.

 

I have done the following:

 

I ran Norton Antivirus Full System Scan on my computer while it was in safe mode with all the system restore options turned off, and old system restore points deleted.

It determined that I have 3 unfixable trojans: bmsppdz[1].txt, sstts.dll, and wincqt32.dll

 

I ran an updated version of Spy Sweeper, and it said I have trojan-phisher-us15info

 

There were various other infections, however it seems that the software was able to remove them. They were mostly cookie-related malware.

 

I was also discovering in my task manager, 1 instance of msmgr or similar running, over and above the legit program module running. I also found 2 instances of ipmon.exe running as well. I manually tried to delete the related registry entry for this malware already.

 

I have a hp pavillion computer, and have initialized PC Recovery, so the registry should be wiped clean.

 

Any help you can give me would be great in getting rid of these treats.

Please note I have a huge 200 gb hard drive, so any Norton scan takes 4-5 hours, so any amalgamation of that part of the process would be appreciated.

 

My hijack this log is as follows:

 

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 4:05:14 PM, on 07/06/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\Program Files\Java\j2re1.4.2_03\bin\jucheck.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\AGRSMMSG.exe

C:\WINDOWS\system32\hphmon06.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ps2.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\ALCWZRD.EXE

C:\WINDOWS\ALCMTR.EXE

C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\macromed\flash\GetFlash.exe

C:\Program Files\Webroot\Spy Sweeper\SSU.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\HP_Owner\Desktop\HiJackThis_v2.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe"

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [HPHUPD06] "c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe"

O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"

O4 - HKLM\..\Run: [thirdintel] "c:\hp\bin\cloaker.exe" c:\hp\bin\intel_tweak\intel_tweak3.cmd

O4 - HKLM\..\Run: [spySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: LaunchU3.exe.lnk = ?

O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\sslaunch.exe

O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

 

--

End of file - 6403 bytes

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Welcome to SWI. We apologize for the delay; our helpers have been very busy.

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

 

Thank you for your patience.

 

[this is an automated reply]

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Hi,

 

Sorry you’ve had to wait for a few days but all of the helpers here are volunteers and we’ve been really busy recently.

 

To begin with, please download Dr.Web CureIt to the desktop:

ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found: check.gif
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    move.gif
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.

I’ll look out for your reply :)

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Due to the lack of feedback, this topic is closed.

 

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.

 

Everyone else please begin a New Topic.

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