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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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2 posts in this topic

Here's the log.

The files were "left alone" by symantec.

I can't use windows update? It tries to work and then quits. There is no error code.


Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 4:31:14 PM, on 6/10/2007

Platform: Windows 2003 SP1 (WinNT 5.02.3790)

Boot mode: Normal


Running processes:

C:\Program Files (x86)\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files (x86)\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files (x86)\Symantec AntiVirus\DefWatch.exe

C:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe

C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe

C:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe

C:\Program Files (x86)\Symantec AntiVirus\Rtvscan.exe

C:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe

C:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe




C:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe

C:\Program Files (x86)\Java\jre1.6.0_01\bin\jusched.exe

C:\Program Files (x86)\TrojanHunter 4.6\THGuard.exe

C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe


C:\Program Files (x86)\Symantec AntiVirus\vpc32.exe

C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe

C:\Program Files (x86)\QuickTime\qttask.exe

C:\Program Files (x86)\iPod\bin\iPodService.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Documents and Settings\[username]\Local Settings\Temporary Internet Files\Content.IE5\EHJHJKQ1\HiJackThis_v2[1].exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005

F2 - REG:system.ini: UserInit=userinit

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O4 - HKLM\..\Run: [nTrayFw] "C:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe"

O4 - HKLM\..\Run: [Name of App] "C:\Program Files (x86)\SAMSUNG\FW LiveUpdate\Liveupdate.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_01\bin\jusched.exe"

O4 - HKLM\..\Run: [THGuard] "C:\Program Files (x86)\TrojanHunter 4.6\THGuard.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [vptray] C:\PROGRA~2\SYMANT~1\VPTray.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')

O4 - Startup: Adobe Gamma.lnk.disabled

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - ESC Trusted Zone: http://runonce.msn.com

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\SysWOW64\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\SysWOW64\browseui.dll

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files (x86)\Symantec AntiVirus\DefWatch.exe

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)

O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)

O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe

O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe

O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe (file missing)

O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\system32\msdtc.exe (file missing)

O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe

O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe

O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\WINDOWS\system32\nvsvc64.exe (file missing)

O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)

O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files (x86)\Symantec AntiVirus\Rtvscan.exe

O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)

O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)

O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)



End of file - 9066 bytes

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Welcome to SWI. We apologize for the delay; our helpers have been very busy.

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.


Thank you for your patience.


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