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    • Budfred

      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
    • Budfred

      PLEASE READ - Reversing upgrade   02/23/2017

      We have found that this new upgrade is somewhat of a disaster.  We are finding lots of glitches in being able to post and administer the forum.  Additionally, there are new costs associated with the upgrade that we simply cannot afford.  As a result, we have decided to reverse course and go back to the previous version of our software.  Since this will involve restoring it from a backup, we will lose posts that have been added since January 30 or possibly even some before that.    If you started a topic during that time, we urge you to make backups of your posts and you will need to start the topics over again after the change.  You can simply paste the copies of your posts that you created at that point.    If you joined the forum this month, you will need to re-register since your membership will be lost along with the posts.  Since you have a concealed password, we cannot simply restore your membership for you.   We are going to backup as much as we can so that it will reduce inconvenience for our members.  Unfortunately we cannot back everything up since much will be incompatible with the old version of our software.  We apologize for the confusion and regret the need to do this even though it is not viable to continue with this version of the software.   We plan to begin the process tomorrow evening and, if it goes smoothly, we shouldn't be offline for very long.  However, since we have not done this before, we are not sure how smoothly it will go.  We ask your patience as we proceed.   EDIT: I have asked our hosting service to do the restore at 9 PM Central time and it looks like it will go forward at that time.  Please prepare whatever you need to prepare so that we can restore your topics when the forum is stable again.
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ezusalim

WinAntiVirusPro and other hijackers

7 posts in this topic

Thanks for your help! My son's computer has some nasty infections. Here are the symptoms:

 

- frequent popups for WinAntiVirusPro, in spite of the "Block Popups" setting

- random browser ad pages opening

- McAfee said it detected JuanSearch a few times.

- in safe mode, a suspicious popup keeps asking whether I'd prefer to use system restore instead of safe mode. Also, I had trouble starting AVG in safe mode, but eventually succeeded.

 

Here's what I've done so far:

Installed Comcast's McAfee security.

Run Windows Update.

Run Ad-aware full scan. Emptied recycler, restarted, ran again.

Ran CWShredder (didn't find anything).

Checked Host file per instructions in http://www.pcstats.com/articleview.cfm?articleID=1579. No problems.

Found your site, read the FAQ.

Ran Spybot. Found and fixed about a dozen problems, including WinAntiVirus Pro, 7FaSSt, TagASaurus, and Smitfraud-C.Toolbar888. But I just reran it, and it found the same problems again.

Ran AVG 7.5 in safe mode per your instructions.

Ran Kaspersky.

 

 

Here are the logs. Thanks again for sharing your expertise!

 

 

HIJACK THIS

-------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 4:12:54 PM, on 6/10/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\program files\common files\mcafee\mna\mcnasvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\PROGRA~1\McAfee\MPS\mps.exe

C:\Program Files\SiteAdvisor\6066\SAService.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\McAfee\MPS\mpsevh.exe

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Support.com\bin\tgcmd.exe

C:\Program Files\SiteAdvisor\6066\SiteAdv.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Mom\Desktop\HiJackThis_v2.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {58E2DC6D-F00C-4338-91C6-D0F7D2C810D1} - (no file)

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

O2 - BHO: (no name) - {67936549-7451-433B-B7D1-A582D29745E6} - C:\WINDOWS\system32\jbspcdhm.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll

O2 - BHO: (no name) - {8D4B1073-101C-4A45-B347-153099D64C26} - C:\WINDOWS\java\entda.dll

O2 - BHO: (no name) - {92A444D2-F945-4dd9-89A1-896A6C2D8D22} - C:\WINDOWS\system32\jkgkdwko.dll

O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)

O2 - BHO: (no name) - {E03B9C56-F3D0-4A51-AC33-EFCA585B18C6} - C:\WINDOWS\system32\jbspcdhm.dll

O2 - BHO: (no name) - {E12BFF69-38A7-406e-A8EF-2738107A7831} - C:\WINDOWS\system32\kfaaylrs.dll

O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll

O4 - HKLM\..\Run: [intelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [ApachInc] rundll32.exe "C:\WINDOWS\system32\prfvotis.dll",realset

O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf

O4 - HKLM\..\Run: [siteAdvisor] C:\Program Files\SiteAdvisor\6066\SiteAdv.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab

O20 - Winlogon Notify: cbxwxuv - cbxwxuv.dll (file missing)

O20 - Winlogon Notify: entda - C:\WINDOWS\java\entda.dll

O20 - Winlogon Notify: mlljj - C:\WINDOWS\system32\mlljj.dll (file missing)

O20 - Winlogon Notify: sstqo - C:\WINDOWS\system32\sstqo.dll (file missing)

O20 - Winlogon Notify: wineij32 - wineij32.dll (file missing)

O20 - Winlogon Notify: winzzd32 - winzzd32.dll (file missing)

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: McAfee Application Installer Cleanup (0235241181342449) (0235241181342449mcinstcleanup) - Unknown owner - C:\DOCUME~1\Mom\LOCALS~1\Temp\023524~1.EXE (file missing)

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe

O23 - Service: AVG Anti-Spyware Guard - Unknown owner - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe (file missing)

O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6066\SAService.exe

 

--

End of file - 9274 bytes

 

 

 

---------------------------------------------------------

AVG Anti-Spyware - Scan Report

---------------------------------------------------------

 

+ Created at: 8:41:24 AM 6/10/2007

 

+ Scan result:

 

 

 

:mozilla.33:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.2o7 : Error during cleaning.

:mozilla.58:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Atdmt : Error during cleaning.

:mozilla.219:C:\Documents and Settings\Andre\Application Data\Mozilla\Firefox\Profiles\v8szwezp.Kaervek\cookies.txt -> TrackingCookie.Burstnet : Cleaned.

:mozilla.11:C:\Documents and Settings\Andre\Application Data\Mozilla\Firefox\Profiles\v8szwezp.Kaervek\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.

:mozilla.20:C:\Documents and Settings\Andre\Application Data\Mozilla\Firefox\Profiles\v8szwezp.Kaervek\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.

:mozilla.148:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Cnw : Error during cleaning.

:mozilla.149:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Cnw : Error during cleaning.

:mozilla.150:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Cnw : Error during cleaning.

:mozilla.156:C:\Documents and Settings\Andre\Application Data\Mozilla\Firefox\Profiles\v8szwezp.Kaervek\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.

:mozilla.191:C:\Documents and Settings\Andre\Application Data\Mozilla\Firefox\Profiles\v8szwezp.Kaervek\cookies.txt -> TrackingCookie.Intelli-direct : Cleaned.

:mozilla.561:C:\Documents and Settings\Andre\Application Data\Mozilla\Firefox\Profiles\v8szwezp.Kaervek\cookies.txt -> TrackingCookie.Live : Cleaned.

:mozilla.394:C:\Documents and Settings\Andre\Application Data\Mozilla\Firefox\Profiles\v8szwezp.Kaervek\cookies.txt -> TrackingCookie.Masterstats : Cleaned.

:mozilla.35:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Mediaplex : Error during cleaning.

:mozilla.71:C:\Documents and Settings\Andre\Application Data\Mozilla\Firefox\Profiles\v8szwezp.Kaervek\cookies.txt -> TrackingCookie.Paypal : Cleaned.

:mozilla.122:C:\Documents and Settings\Andre\Application Data\Mozilla\Firefox\Profiles\v8szwezp.Kaervek\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.

:mozilla.10:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Reliablestats : Error during cleaning.

:mozilla.11:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Reliablestats : Error during cleaning.

:mozilla.12:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Reliablestats : Error during cleaning.

:mozilla.13:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Reliablestats : Error during cleaning.

:mozilla.14:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Reliablestats : Error during cleaning.

:mozilla.15:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Reliablestats : Error during cleaning.

:mozilla.16:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Reliablestats : Error during cleaning.

:mozilla.9:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Reliablestats : Error during cleaning.

:mozilla.45:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Revsci : Error during cleaning.

:mozilla.46:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Revsci : Error during cleaning.

:mozilla.47:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Revsci : Error during cleaning.

:mozilla.76:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Revsci : Error during cleaning.

:mozilla.36:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Specificclick : Error during cleaning.

:mozilla.37:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Specificclick : Error during cleaning.

:mozilla.38:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Specificclick : Error during cleaning.

:mozilla.39:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Specificclick : Error during cleaning.

:mozilla.40:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Specificclick : Error during cleaning.

:mozilla.41:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Specificclick : Error during cleaning.

:mozilla.42:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Specificclick : Error during cleaning.

:mozilla.43:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Specificclick : Error during cleaning.

:mozilla.44:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Specificclick : Error during cleaning.

C:\Documents and Settings\Mom\Cookies\mom@adopt.specificclick[2].txt -> TrackingCookie.Specificclick : Cleaned.

C:\Documents and Settings\Mom\Cookies\mom@specificclick[1].txt -> TrackingCookie.Specificclick : Cleaned.

:mozilla.48:C:\Program Files\Support.com\backup\co\cookies.txt\16198_523720314_/cookies.txt -> TrackingCookie.Tribalfusion : Error during cleaning.

:mozilla.572:C:\Documents and Settings\Andre\Application Data\Mozilla\Firefox\Profiles\v8szwezp.Kaervek\cookies.txt -> TrackingCookie.Valuead : Cleaned.

:mozilla.523:C:\Documents and Settings\Andre\Application Data\Mozilla\Firefox\Profiles\v8szwezp.Kaervek\cookies.txt -> TrackingCookie.Webtrends : Cleaned.

 

 

::Report end

 

-------------------------------------------------------------------------------

KASPERSKY ONLINE SCANNER REPORT

Sunday, June 10, 2007 4:05:17 PM

Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)

Kaspersky Online Scanner version: 5.0.93.0

Kaspersky Anti-Virus database last update: 11/06/2007

Kaspersky Anti-Virus database records: 342097

-------------------------------------------------------------------------------

 

Scan Settings:

Scan using the following antivirus database: extended

Scan Archives: true

Scan Mail Bases: true

 

Scan Target - Memory:

 

Scan Statistics:

Total number of scanned objects: 2141

Number of viruses found: 5

Number of infected objects: 6

Number of suspicious objects: 1

Duration of the scan process: 00:00:58

 

Infected Object Name / Virus Name / Last Action

[676] WINLOGON.EXE => C:\WINDOWS\java\entda.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.dq skipped

[2268] EXPLORER.EXE => C:\WINDOWS\java\entda.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.dq skipped

[2268] EXPLORER.EXE => C:\WINDOWS\system32\prfvotis.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.ar skipped

[3268] iexplore.exe => C:\WINDOWS\system32\jbspcdhm.dll Suspicious: Packed.Win32.Morphine.a skipped

[3268] iexplore.exe => C:\WINDOWS\java\entda.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.dq skipped

[3268] iexplore.exe => C:\WINDOWS\system32\jkgkdwko.dll Infected: Trojan.Win32.BHO.o skipped

[3268] iexplore.exe => C:\WINDOWS\system32\kfaaylrs.dll Infected: Trojan.Win32.BHO.bd skipped

 

Scan process completed.

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Welcome to SWI. We apologize for the delay; our helpers have been very busy.

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

 

Thank you for your patience.

 

[this is an automated reply]

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Please download VundoFix.exe

to your desktop.

  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.

In this case, VundoFix will run on reboot, simply follow the above

instructions starting from "Click the Scan for Vundo button." when

VundoFix appears at reboot.

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Thanks, here are the new files.

 

 

VundoFix V6.5.0

 

Checking Java version...

 

Java version is 1.4.2.3

Old versions of java are exploitable and should be removed.

 

Java version is 1.5.0.2

Old versions of java are exploitable and should be removed.

 

Java version is 1.5.0.4

Old versions of java are exploitable and should be removed.

 

Java version is 1.5.0.6

Old versions of java are exploitable and should be removed.

 

Scan started at 8:22:17 PM 6/17/2007

 

Listing files found while scanning....

 

C:\WINDOWS\java\adtne.bak1

C:\WINDOWS\java\adtne.bak2

C:\WINDOWS\java\adtne.ini

C:\WINDOWS\java\adtne.ini2

C:\WINDOWS\java\adtne.tmp

C:\WINDOWS\java\entda.dll

C:\windows\system32\asbwhrir.dll

C:\windows\system32\brsuyaey.dll

C:\windows\system32\cppycaog.dll

C:\windows\system32\cxnibojc.dll

C:\windows\system32\ihbbvmpr.dll

C:\windows\system32\jwjjgvyk.dll

C:\WINDOWS\system32\kogowsrw.dll

C:\WINDOWS\system32\ljmgrsht.dll

C:\windows\system32\okbnnnid.dll

C:\windows\system32\upoadkkx.dll

C:\windows\system32\xaxukewq.dll

 

Beginning removal...

 

Attempting to delete C:\WINDOWS\java\adtne.bak1

C:\WINDOWS\java\adtne.bak1 Has been deleted!

 

Attempting to delete C:\WINDOWS\java\adtne.bak2

C:\WINDOWS\java\adtne.bak2 Has been deleted!

 

Attempting to delete C:\WINDOWS\java\adtne.ini

C:\WINDOWS\java\adtne.ini Has been deleted!

 

Attempting to delete C:\WINDOWS\java\adtne.ini2

C:\WINDOWS\java\adtne.ini2 Has been deleted!

 

Attempting to delete C:\WINDOWS\java\adtne.tmp

C:\WINDOWS\java\adtne.tmp Has been deleted!

 

Attempting to delete C:\WINDOWS\java\entda.dll

C:\WINDOWS\java\entda.dll Has been deleted!

 

Attempting to delete C:\windows\system32\asbwhrir.dll

C:\windows\system32\asbwhrir.dll Has been deleted!

 

Attempting to delete C:\windows\system32\brsuyaey.dll

C:\windows\system32\brsuyaey.dll Has been deleted!

 

Attempting to delete C:\windows\system32\cppycaog.dll

C:\windows\system32\cppycaog.dll Has been deleted!

 

Attempting to delete C:\windows\system32\cxnibojc.dll

C:\windows\system32\cxnibojc.dll Has been deleted!

 

Attempting to delete C:\windows\system32\ihbbvmpr.dll

C:\windows\system32\ihbbvmpr.dll Has been deleted!

 

Attempting to delete C:\windows\system32\jwjjgvyk.dll

C:\windows\system32\jwjjgvyk.dll Has been deleted!

 

Attempting to delete C:\WINDOWS\system32\kogowsrw.dll

C:\WINDOWS\system32\kogowsrw.dll Has been deleted!

 

Attempting to delete C:\WINDOWS\system32\ljmgrsht.dll

C:\WINDOWS\system32\ljmgrsht.dll Has been deleted!

 

Attempting to delete C:\windows\system32\okbnnnid.dll

C:\windows\system32\okbnnnid.dll Has been deleted!

 

Attempting to delete C:\windows\system32\upoadkkx.dll

C:\windows\system32\upoadkkx.dll Has been deleted!

 

Attempting to delete C:\windows\system32\xaxukewq.dll

C:\windows\system32\xaxukewq.dll Has been deleted!

 

Performing Repairs to the registry.

Done!

 

-----------------------------------------

 

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 8:31:27 PM, on 6/17/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\WINDOWS\system32\agapngiv.exe

C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\program files\common files\mcafee\mna\mcnasvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\McAfee\MPS\mps.exe

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\SiteAdvisor\6066\SAService.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\McAfee\MPS\mpsevh.exe

C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Support.com\bin\tgcmd.exe

C:\Program Files\SiteAdvisor\6066\SiteAdv.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Hijackthis\HiJackThis_v2.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll

O2 - BHO: (no name) - {3B6E0404-9B46-478D-8759-0ED15E751547} - C:\WINDOWS\java\entda.dll (file missing)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {58E2DC6D-F00C-4338-91C6-D0F7D2C810D1} - (no file)

O2 - BHO: (no name) - {5ADF3862-9E2E-4ad3-86F7-4510E6550CD0} - C:\WINDOWS\system32\qgcjmvlu.dll

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

O2 - BHO: (no name) - {67936549-7451-433B-B7D1-A582D29745E6} - C:\WINDOWS\system32\abohwxik.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll

O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)

O2 - BHO: (no name) - {E03B9C56-F3D0-4A51-AC33-EFCA585B18C6} - C:\WINDOWS\system32\abohwxik.dll

O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll

O4 - HKLM\..\Run: [intelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf

O4 - HKLM\..\Run: [siteAdvisor] C:\Program Files\SiteAdvisor\6066\SiteAdv.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab

O20 - Winlogon Notify: cbxwxuv - cbxwxuv.dll (file missing)

O20 - Winlogon Notify: mlljj - C:\WINDOWS\system32\mlljj.dll (file missing)

O20 - Winlogon Notify: sstqo - C:\WINDOWS\system32\sstqo.dll (file missing)

O20 - Winlogon Notify: wineij32 - wineij32.dll (file missing)

O20 - Winlogon Notify: winzzd32 - winzzd32.dll (file missing)

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: McAfee Application Installer Cleanup (0235241181342449) (0235241181342449mcinstcleanup) - Unknown owner - C:\DOCUME~1\Mom\LOCALS~1\Temp\023524~1.EXE (file missing)

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe

O23 - Service: AVG Anti-Spyware Guard - Unknown owner - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe (file missing)

O23 - Service: DomainService - - C:\WINDOWS\system32\agapngiv.exe

O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6066\SAService.exe

 

--

End of file - 9015 bytes

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First, please go to Start> run, and copy/paste the bols text below.

sc delete C:\WINDOWS\system32\agapngiv.exe

 

 

Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

O2 - BHO: (no name) - {3B6E0404-9B46-478D-8759-0ED15E751547} - C:\WINDOWS\java\entda.dll (file missing)

O2 - BHO: (no name) - {58E2DC6D-F00C-4338-91C6-D0F7D2C810D1} - (no file)

O2 - BHO: (no name) - {5ADF3862-9E2E-4ad3-86F7-4510E6550CD0} - C:\WINDOWS\system32\qgcjmvlu.dll

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

O2 - BHO: (no name) - {67936549-7451-433B-B7D1-A582D29745E6} - C:\WINDOWS\system32\abohwxik.dll

O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)

O2 - BHO: (no name) - {E03B9C56-F3D0-4A51-AC33-EFCA585B18C6} - C:\WINDOWS\system32\abohwxik.dll

 

O20 - Winlogon Notify: cbxwxuv - cbxwxuv.dll (file missing)

O20 - Winlogon Notify: mlljj - C:\WINDOWS\system32\mlljj.dll (file missing)

O20 - Winlogon Notify: sstqo - C:\WINDOWS\system32\sstqo.dll (file missing)

O20 - Winlogon Notify: wineij32 - wineij32.dll (file missing)

O20 - Winlogon Notify: winzzd32 - winzzd32.dll (file missing)

 

O23 - Service: DomainService - - C:\WINDOWS\system32\agapngiv.exe

Reboot and delete

 

Files

 

 

Please post a followup Hijack this log, and say if your problems persist.

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The computer is working much better now -- no more pop-ups!

Here's the current log. Thanks so much for your help. (I'll make a contribution to the site as a more tangible expression of gratitude!)

 

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 1:02:45 PM, on 6/24/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Support.com\bin\tgcmd.exe

C:\Program Files\SiteAdvisor\6066\SiteAdv.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\program files\common files\mcafee\mna\mcnasvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\PROGRA~1\McAfee\MPS\mps.exe

C:\Program Files\SiteAdvisor\6066\SAService.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\McAfee\MPS\mpsevh.exe

c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Hijackthis\HiJackThis_v2.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll

O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll

O4 - HKLM\..\Run: [intelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf

O4 - HKLM\..\Run: [siteAdvisor] C:\Program Files\SiteAdvisor\6066\SiteAdv.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: McAfee Application Installer Cleanup (0232011182556508) (0232011182556508mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\023201~1.EXE (file missing)

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe

O23 - Service: AVG Anti-Spyware Guard - Unknown owner - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe (file missing)

O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6066\SAService.exe

 

--

End of file - 7842 bytes

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Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

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