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#1 60sdog

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Posted 23 June 2007 - 11:47 AM

Hello, I am a new user who has heard very good things about the expertise of your board. I hope you are able to help me. I have an emachines T6216 less than a year old and am running XP. This PC has NEVER run correctly; it has always run very very slow, almost as slow as dial up connection even though I am on cable modem. It also starts up very very slowly. I have run Adaware and Norton numerous times, to no avail. I delete temp files regularly. I hace doen speed tests numerous times, and the connection speed has always tested well. I believe this has something to do with the PC itself. Below I have included my Hijack This results and the results of a scan by AVG.

Please help me! Thanks so much for your time.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 8:21:35 AM, on 6/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\zHotkey.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for HiJackThis_v2[1].zip\HiJackThis_v2.exe

R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.exe -boot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1179583017718
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1144431274234
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.game...aploader_v6.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 6872 bytes


AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 9:55:28 AM 6/23/2007

+ Scan result:



C:\Program Files\TrueAssistant -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\Messages -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\TrueAssistant.exe -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\TrueInstall.exe -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\arrow.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\checkup.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\chkbox0.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\chkbox1.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\info.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\performcheckup.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\progress.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\repair.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\spacer.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\trueassistant.dat -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\warning.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueSwitch -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueSwitch\TrueSwitch.log -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueSwitch\jobs.xml -> Adware.RogueSuspect : Ignored.
HKLM\SOFTWARE\Esaya\TrueAssistant -> Adware.RogueSuspect : Ignored.
HKU\S-1-5-21-1608075692-2771166659-2908193733-1003\Software\Esaya\TrueAssistant -> Adware.RogueSuspect : Ignored.
HKU\S-1-5-21-1608075692-2771166659-2908193733-1003\Software\Esaya\TrueAssistant\Info -> Adware.RogueSuspect : Ignored.
:mozilla.35:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.2o7 : Ignored.
:mozilla.37:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.2o7 : Ignored.
:mozilla.22:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Advertising : Ignored.
:mozilla.23:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Advertising : Ignored.
:mozilla.24:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Advertising : Ignored.
:mozilla.25:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Advertising : Ignored.
:mozilla.26:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Advertising : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@advertising[1].txt -> TrackingCookie.Advertising : Ignored.
:mozilla.21:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Atdmt : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@atdmt[2].txt -> TrackingCookie.Atdmt : Ignored.
:mozilla.56:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Bluestreak : Ignored.
:mozilla.20:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Doubleclick : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt -> TrackingCookie.Doubleclick : Ignored.
:mozilla.48:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Mediaplex : Ignored.
:mozilla.49:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Mediaplex : Ignored.
:mozilla.27:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.28:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.29:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.30:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.31:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Pointroll : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@ads.pointroll[2].txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.38:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.39:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.40:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.41:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.42:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.43:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.44:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Questionmarket : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@questionmarket[2].txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.52:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Tribalfusion : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@statse.webtrendslive[2].txt -> TrackingCookie.Webtrendslive : Ignored.
:mozilla.16:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Yieldmanager : Ignored.
:mozilla.17:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Yieldmanager : Ignored.
:mozilla.18:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Yieldmanager : Ignored.
:mozilla.19:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Yieldmanager : Ignored.
:mozilla.61:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Zedo : Ignored.
:mozilla.62:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Zedo : Ignored.
:mozilla.63:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\cookies.txt -> TrackingCookie.Zedo : Ignored.


::Report end

#2 SWI Support Robot

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Posted 26 June 2007 - 06:30 AM

Welcome to SWI. We apologize for the delay; our helpers have been very busy.
If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

Thank you for your patience.

[this is an automated reply]
This is an automated message. It does not count as help.

#3 miekiemoes

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Posted 30 June 2007 - 10:06 AM

Hi,

As I understand here, you are having this "slow computer" problem for quite a while now..
Never considered to uninstall your Norton and install another Antivirus instead? Because Norton is known to cause a huge system slowdown.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow!---My Blog---Follow me on Twitter.
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

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#4 60sdog

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Posted 01 July 2007 - 02:56 PM

Thanks. When my subscription runs out, I will can it.

#5 miekiemoes

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Posted 01 July 2007 - 03:15 PM

You're welcome :)
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow!---My Blog---Follow me on Twitter.
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

My help is free, but if you wish to help keep these forums running please consider a donation, see this topic for details.

#6 miekiemoes

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Posted 03 July 2007 - 06:04 PM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened for continuations of existing problems, please tell the moderating team by replying here
This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow!---My Blog---Follow me on Twitter.
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

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