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Trojan-Ace-X problem

4 posts in this topic

Please help as I have been infected with a spy program that won't go away. It loaded three icons on my desktop: Error Cleaner, Privacy Protector, and Spyware&Malware Protection. There is also a Flashing red triangle on the startup bar. It also came with a visious spy program named trojon-Ace-X that I was able to quaranteen with spysweeper. It keeps trying to open the web site http://onlinesecurityworld.com/shandler.php?sg=2.

I have run all of the suggested cleaners in the FAQ section and here is the latest HijackThis log.



P.S. I'll have to stay offline to prevent the browser from going to the mentioned web address. I'll check back later to see If anyone can help.

Logfile of HijackThis v1.97.7

Scan saved at 8:01:04 AM, on 6/30/2007

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)


Running processes:







C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe



C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe





C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\SymTray.exe

C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe



C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

C:\Program Files\Analog Devices\SoundMAX\Smax4.exe

C:\Program Files\ScanSoft\OmniPagePro14.0\WorkFlowTray.exe

C:\Program Files\ScanSoft\OmniPagePro14.0\Opware14.exe

C:\Program Files\ScanSoft\OmniPagePro14.0\OpScheduler.exe

C:\Program Files\iTunes\iTunesHelper.exe


C:\Program Files\Microsoft IntelliPoint\point32.exe






C:\Program Files\Support.com\bin\tgcmd.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe


C:\Program Files\Creative\SBLive 24-Bit External\Surround Mixer\CTSysVol.exe

C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE

C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe

C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe



C:\Program Files\QuickTime\qttask.exe


C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\Creative\ShareDLL\CADI\NotiMan.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe

C:\Program Files\Plaxo\\PlaxoHelper.exe

C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe

C:\Program Files\Palm\HOTSYNC.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe

C:\Hijack This\HijackThis.exe


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wwwa.accuweather.com/forecast.asp?z...ner=accuweather

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =

O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: (no name) - {A1770FD6-A7CB-44DA-AD2C-692D2A2B521B} - C:\WINNT\vpsnetwork.dll (file missing)

O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [soundMAXPnP] "C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe"

O4 - HKLM\..\Run: [soundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\\NeroCheck.exe

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [WorkFlowTray] "C:\Program Files\ScanSoft\OmniPagePro14.0\WorkFlowTray.exe"

O4 - HKLM\..\Run: [Opware14] "C:\Program Files\ScanSoft\OmniPagePro14.0\Opware14.exe"

O4 - HKLM\..\Run: [OpScheduler] "C:\Program Files\ScanSoft\OmniPagePro14.0\OpScheduler.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"

O4 - HKLM\..\Run: [igfxtray] C:\WINNT\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINNT\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINNT\system32\igfxpers.exe

O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [symTray - Norton SystemWorks] "C:\Program Files\Common Files\Symantec Shared\Symtray.exe" SetReg

O4 - HKLM\..\Run: [sSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

O4 - HKLM\..\Run: [iSUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [sbUsb AudCtrl] RunDll32 sbusbdll.dll,RCMonitor

O4 - HKLM\..\Run: [updReg] C:\WINNT\UpdReg.EXE

O4 - HKLM\..\Run: [CTSysVol] "C:\Program Files\Creative\SBLive 24-Bit External\Surround Mixer\CTSysVol.exe" /r

O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE"

O4 - HKLM\..\Run: [RCSystem] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" RCSystem * -Startup

O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"

O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKLM\..\Run: [spySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray

O4 - HKCU\..\Run: [PlaxoUpdate] "C:\Program Files\Plaxo\\PlaxoHelper.exe" -a

O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R

O4 - HKCU\..\Run: [setDefaultMIDI] MIDIDef.exe

O4 - HKLM\..\RunOnce: [symTray - Norton SystemWorks] "C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe"

O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Express Cleanup (HKLM)

O9 - Extra 'Tools' menuitem: Express Cleanup (HKLM)

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab

O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/techsupp/as...rl/LSSupCtl.cab

O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/insta...staller_gmn.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple...iTunesSetup.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/19b4b78c248335...ip/RdxIE601.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124288005609

O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab

O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/gs/instal...edsolutions.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.com/CAB/...8335.5098958333

O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/software/...tiveXPlugin.cab

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326

Edited by choppero

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Welcome to SWI. We apologize for the delay; our helpers have been very busy.

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.


Thank you for your patience.


[this is an automated reply]

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Sorry you’ve had to wait for a few days but all of the helpers here are volunteers and we’ve been really busy recently.


If you still need help, please post a fresh HijackThis log into this thread so I can make sure nothing has changed and I will be happy to review it for you.



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Due to the lack of feedback, this topic is closed.


If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.


Everyone else please begin a New Topic.

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