Jump to content


Windows Explorer Crash when trying to start MapleStory

  • Please log in to reply
1 reply to this topic

#1 DDRShyGuy



  • New Member
  • Pip
  • 1 posts

Posted 27 June 2007 - 10:31 PM

Hi, I have an issue with my computer.

I've been playing a game called MapleStory for a while now, previously without problems. (game can be found at maplestory.nexon.net)

But recently, whenever I try to load up the game, it acts as though it will load and starts up the AnitHacking program that goes with it but doesn't load. Shortly after loading the AnitHacking protection (GameGuard), Windows Explorer "encounters a problem" and needs to close and the game never loads. Sometimes, but not alot after Windows Explorer crashes, the Dr. Watson Portmortem Debugger also crashes and I have to open up my Taskmanager and close out the .exe for Dr. Watson just to get my computer to respond again.
Any other program/game never encounters any of these problems.

I have run both Ad-Adware 2007 and Spybot S&D along with the Anti-Virus that comes with my Verizon DSL.

Below is my Hijack this Log, if anyone can help with my issue it would greatly be apperciated, because I do enjoy playing this game when I have time away from work.

Logfile of HijackThis v1.99.1
Scan saved at 11:26:17 PM, on 6/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Verizon\Verizon Internet Security Suite\fws.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Micro Innovations\Keyboard\kbdap32a.EXE
C:\Program Files\Micro Innovations\Mouse\mouse32a.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Stardock\ThinkDesk\Multiplicity\MULTISRV32.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Stardock\ThinkDesk\Multiplicity\multipl.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Opera\Opera.exe
C:\Program Files\WinRAR\WinRAR.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Verizon\Verizon Internet Security Suite\FBHR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [OFFICEKB] C:\Program Files\Micro Innovations\Keyboard\kbdap32a.EXE
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Micro Innovations\Mouse\mouse32a.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [Multiplicity] C:\PROGRA~1\Stardock\THINKD~1\MULTIP~1\multipl.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [Verizon Internet Security Suite] "C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe"
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Uniblue Registry Booster] C:\Program Files\Uniblue\Registry Booster\RegistryBooster.exe /S
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyds...DSL/tgctlcm.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: Multi - C:\Program Files\Stardock\ThinkDesk\Multiplicity\MultiWin32.dll
O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: IconPackager Repair - {1799460C-0BC8-4865-B9DF-4A36CD703FF0} - C:\Program Files\Stardock\Object Desktop\IconPackager\iprepair.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Stardock Multiplicity (Multiplicity) - Unknown owner - C:\Program Files\Stardock\ThinkDesk\Multiplicity\MULTISRV32.EXE
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Radialpoint Inc. - C:\Program Files\Verizon\Verizon Internet Security Suite\fws.exe

#2 SWI Support Robot

SWI Support Robot

    Helper robot

  • SWI Bot
  • PipPipPipPipPip
  • 23,522 posts

Posted 30 June 2007 - 06:30 AM

Welcome to SWI. We apologize for the delay; our helpers have been very busy.
If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

Thank you for your patience.

[this is an automated reply]
This is an automated message. It does not count as help.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Member of ASAP and UNITE
Support SpywareInfo Forum - click the button