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Slow computer and tons of popups

7 posts in this topic

Hello. I need help!! I am getting non stop pop ups and advertisements. I have read the FAQ page and tried my best to do everything I was supposed to before I posted here.


The pop ups I am getting are from Web Buying, Universal Nightlife, Blastro Inc, Advertiser's Reward Network, just to name a few. I am also getting an error dls0523pmw.exe message. When I run the Antispyware it shows that I am infected with Hijacker.small.jf, but I don't know how to tell where it is redirecting me to.


I have run Ad Aware, Spybot, AVG Anti Spyware and it continutes to happen. Also, I tried tapping the F8 key before windows loaded and I could not get an option to select "safe mode".


Here is my HijackThis log (hopefully I did it right):


Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 2:09:38 PM, on 6/28/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal


Running processes:








C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Yahoo!\Antivirus\ISafe.exe




C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe





C:\Program Files\Yahoo!\Antivirus\VetMsg.exe

C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe







C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE

C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe

C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe


C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe



C:\Program Files\QuickTime\qttask.exe

C:\Program Files\iTunes\iTunesHelper.exe



C:\Program Files\Yahoo!\Antivirus\CAVTray.exe



C:\Program Files\Yahoo!\Antivirus\CAVRID.exe


C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe


C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\DellSupport\DSAgnt.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe

C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Jen\Desktop\Antispyware Stuff\HiJackThis_v2.exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.verizon.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {1BEEBD19-DBA7-43A7-964C-00275A508907} - C:\Program Files\Movie Maker\holemunyb83122.dll

O2 - BHO: (no name) - {1F6581D5-AA53-4b73-A6F9-41420C6B61F1} - C:\WINDOWS\system32\fdvgaekc.dll

O2 - BHO: (no name) - {4cdf7c52-cacd-4bbf-9989-1e9a71e5b613} - C:\WINDOWS\system32\bttrwym.dll (file missing)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: My Web Search Bar BHO - {8EAB99C1-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\1.bin\W6BAR.DLL

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll

O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll

O2 - BHO: (no name) - {CF87C34C-1D58-499F-A6F7-21340823AB8A} - C:\WINDOWS\system32\mllmk.dll

O2 - BHO: (no name) - {DC192567-65F9-4AB6-ADB7-E13575F81726} - C:\WINDOWS\system32\tuvvvss.dll

O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll

O3 - Toolbar: WeatherBug Browser Bar - powered by MyWebSearch - {8EAB99C9-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\1.bin\W6BAR.DLL

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE"

O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r

O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE


O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"

O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"

O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"

O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart

O4 - HKLM\..\Run: [icq.com] rundll32.exe "C:\WINDOWS\system32\gberhiqu.dll",forkonce

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [WebBuying] C:\Program Files\Web Buying\v1.7.4\webbuying.exe

O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - Startup: TA_Start.lnk = C:\WINDOWS\system32\mqdsregp.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000

O9 - Extra button: Verizon Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll

O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper2007261.dll

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1182058280500

O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photoworks.com/pixami/DragDropUploader.cab

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

O20 - Winlogon Notify: mllmk - C:\WINDOWS\system32\mllmk.dll

O20 - Winlogon Notify: tuvvvss - C:\WINDOWS\SYSTEM32\tuvvvss.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe

O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe (file missing)

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe

O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

O24 - Desktop Component 0: (no name) - C:\Program Files\MSN Gaming Zone\progyrt.html



End of file - 14775 bytes


Thanks for any help!!

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Here is my AVG report:



AVG Anti-Spyware - Scan Report



+ Created at: 12:40:11 PM 6/28/2007


+ Scan result:




C:\WINDOWS\system32\bttrwym.dll -> Adware.Agent : Cleaned with backup (quarantined).

C:\WINDOWS\cfg32.exe -> Adware.BookedSpace : Cleaned with backup (quarantined).

C:\WINDOWS\cfg32a.exe -> Adware.BookedSpace : Cleaned with backup (quarantined).

C:\Documents and Settings\Jen\Local Settings\Temp\Outerinfo-1281.exe -> Adware.PurityScan : Cleaned with backup (quarantined).

C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP357\A0043804.exe -> Adware.SystemDoctor : Cleaned with backup (quarantined).

C:\WINDOWS\system32\gebaawx.dll -> Adware.Virtumonde : Cleaned with backup (quarantined).

C:\WINDOWS\system32\tuvvvss.dll -> Adware.Virtumonde : Cleaned with backup (quarantined).

C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP357\A0043702.exe -> Adware.ZenoSearch : Cleaned with backup (quarantined).

C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP357\A0043840.exe -> Adware.ZenoSearch : Cleaned with backup (quarantined).

C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP357\A0043869.exe -> Adware.ZenoSearch : Cleaned with backup (quarantined).

C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP358\A0045077.exe -> Adware.ZenoSearch : Cleaned with backup (quarantined).

C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP358\A0045078.exe -> Adware.ZenoSearch : Cleaned with backup (quarantined).

C:\WINDOWS\system32\swinrndt.exe -> Adware.ZenoSearch : Cleaned with backup (quarantined).

C:\Documents and Settings\Jen\Local Settings\Temp\wr-1-2000219.exe -> Downloader.Agent.bls : Cleaned with backup (quarantined).

C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP357\A0043864.exe -> Downloader.Agent.bls : Cleaned with backup (quarantined).

C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP357\A0043867.exe -> Downloader.Agent.bls : Cleaned with backup (quarantined).

C:\Documents and Settings\Aiden\Local Settings\Temporary Internet Files\Content.IE5\LMORD36H\wepoirczxslkew[1].htm -> Downloader.Agent.gx : Cleaned with backup (quarantined).

C:\Documents and Settings\Jen\Local Settings\Temp\snapsnet.exe -> Downloader.VB.awj : Cleaned with backup (quarantined).

C:\WINDOWS\system32\o02PrEz\o02PrEz1065.exe -> Downloader.VB.awj : Cleaned with backup (quarantined).

C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP358\A0045165.exe -> Downloader.Zlob.bqw : Cleaned with backup (quarantined).

C:\WINDOWS\system32\W4\wen2.exe -> Dropper.Agent.bfr : Cleaned with backup (quarantined).

C:\WINDOWS\system32\W1\bk53.exe -> Dropper.Agent.mu : Cleaned with backup (quarantined).

C:\Documents and Settings\Aiden\Local Settings\Temporary Internet Files\Content.IE5\0D2AQ02O\opiazxerwsdswq[1].htm -> Dropper.Small.j : Cleaned with backup (quarantined).

C:\Documents and Settings\Jen\Local Settings\Temporary Internet Files\Content.IE5\FZBSL4FI\acdt-pid67N[1].exe -> Hijacker.Small.jf : Cleaned with backup (quarantined).

C:\Program Files\DIGStream\digstream.exe -> Not-A-Virus.Downloader.Win32.DigStream : Cleaned with backup (quarantined).

C:\Program Files\Common Files\WinAntiSpyware 2007\WAS7Mon.exe -> Not-A-Virus.Downloader.Win32.WinFixer.x : Cleaned with backup (quarantined).

C:\Documents and Settings\Aiden\Local Settings\Temporary Internet Files\Content.IE5\0D2AQ02O\movie[1].qtl -> Not-A-Virus.Exploit.Multi.Qtp.b : Cleaned with backup (quarantined).

C:\Documents and Settings\Jen\Local Settings\Temporary Internet Files\Content.IE5\KV6IPT6K\koocwolla_20070601[1] -> Trojan.Agent.anr : Cleaned with backup (quarantined).

C:\WINDOWS\system32\gqqqyaxq.exe -> Trojan.Agent.anr : Cleaned with backup (quarantined).



::Report end

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Just wanted to update. I have run Spybot, AVG (Ewido), Noadware, XoftSpySE, and Adaware. I am still getting some popups and system slows a little. The two error messages I seem to keep gettting are from





I can run reports again and post them. I'm just not sure which ones you would like, if not all, or if there are other steps I should take first.


thank you =)

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Hi srchubz, I'm sorry for the delay :wave:


You are running a non-supported beta version of HijackThis that is not ready for use. Please delete this version and download version 1.99.1 here http://www.spywareinfo.com/~merijn/files/hijackthis.zip.

Please extract hijackThis in it's permanent folder. For example C:\Hijackthis


* Please download and install CleanUp!


Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).

Set the program up as follows:

Click "Options..."

Move the arrow down to "Custom CleanUp!"

Put a check next to the following (Make sure nothing else is checked!):

  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users

Click OK

Press the CleanUp! button to start the program.


It may ask you to reboot at the end, click Yes.


* Please download ComboFix by sUBs:


NOTE: In the event you already have ComboFix, this is a new version that I need you to download.

  • Save it to your desktop.
  • Double-click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


Log to be included at your next reply:

1. The contents of C:\combofix.txt

2. A new HijackThis log.


Mieke :)

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Hi Mieke-


Thank you for the reply. Last night I ended up moving all of the files I need to a backup drive and then did a complete system restore. That seems to have fixed the problem.


Thanks again for taking the time to reply. ^_^

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You're welcome srchubz :)

I'm happy for you that your system is clean again.

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Since this issue appears to be resolved, this topic is closed.


If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

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