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This is driving me crazy


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#1 TrashCanKaos

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Posted 25 June 2004 - 02:41 PM

I got this computer in November os 2003 and lately(i cant spell) i have been getting porn pop up ads and the computer is just not woking at all. its taking forever to load and all around just not working . so i was talking to my friend and the same thing happened to and they just restarted EVERYTHING. i asked my mom and shes said "I'm not paying to have anyone do that". and i wanted to know if anyone knows how i can get rid of everything and just start the computer over from the way we got it from the store. So if anyone can pelase help me, please do so this is driving me insane. Thanks.

#2 mjp65aa

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Posted 25 June 2004 - 03:35 PM

TrashCanKaos,

I am not a helper here, but your problem may be simple.

If it came with a restore CD (or 2) this is very easy. Just pop it in and follow along. Do you have a one?


Also, if you are surfing the web, you will get adware and spyware on your computer just about everyday -- that is probably what is causing the pop ups. Follow the instructions in the "read before you post" and your problem may be gone. Basically, get spybot search and destroy, run it, get Adaware and run it. Hopefully you have a anti virus program too (Norton, etc), run that.

Edited by mjp65aa, 25 June 2004 - 03:40 PM.

mjp65

#3 TrashCanKaos

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Posted 25 June 2004 - 03:48 PM

i have the CD's but it wont let me click on them and its saying File Error Cannot find SHELL.DLL

#4 mjp65aa

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Posted 25 June 2004 - 03:56 PM

Again, among my friends i am puter expert, on this site i am a dumass, lol. But i will help you if i can

You dont click on the CD when u want to use it to restore. You put it in the CD drive and reboot. During the boot, the puter will see it is the restore CD and ask you if you want to restore -- answer the questions and follow along. ok?

By the way, if you have any files on the puter u want to keep, make back ups now, because they will not be on puter after using restore CD to restore.

Edited by mjp65aa, 25 June 2004 - 04:00 PM.

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