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Need help...HT Log

2 posts in this topic

Can't seem to delete the adware/malware searchportal.info hijacked my browser.


Here is my HT log:



Logfile of HijackThis v1.97.7

Scan saved at 7:48:38 PM, on 6/25/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)


Running processes:










C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe





C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 7 for hijackthis.zip\HijackThis.exe


F1 - win.ini: run=C:\WINNT\inetsrv\services.exe

O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)

O4 - HKLM\..\Run: [xp_system] C:\WINNT\inetsrv\services.exe

O4 - HKCU\..\Run: [xp_system] C:\WINNT\inetsrv\services.exe

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Hi there bstafford20,


I need you to do this first,


You are running hijackthis out of a temporary directory. Can you please create a folder in My Documents and call it Hijack (or something similar). Then extract hijackthis into the folder you have created and run it from there. The reason for this is that Hijackthis cannot create the backup files that you may need whilst it is being run from a temporary folder.


Next repost a fresh logfile, make sure you copy and paste the full logfile as your first one here is missing everything below the 04 entries.

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