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bapek

Huntbar(BTIEIN) & 6qo4svc.dll

10 posts in this topic

All,

I have read the FAQ and followed it to the best of my ability, to include runnning of latest updated versions of Adaware and Spybot Search and Destroy. Below is latest HiJackThis log.

Symptoms include:

1. System slow to boot up and operate

2. Windows virtual memory minimum too low warnings

3. Adaware unable to fix "C:Windows\System32\6qo4svc.dll"

4. Spybot S&D unable to fix Hykey_Local_Machines\software\BTIEIN

5. When accessing Windows Update, www.filedistributor.com/adsales/aff100a/bup_offer_windows update_pcb.html

pops up.

 

Appreciate any assistance that can be provided.

Thanks,

Al Berke

 

Logfile of HijackThis v1.97.7

Scan saved at 4:23:52 PM, on 6/26/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton Internet Security\NISUM.EXE

C:\Program Files\Norton Internet Security\NISSERV.EXE

C:\Program Files\Norton Internet Security\SymProxySvc.exe

C:\WINDOWS\system32\rundll32.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\NORTON~1\navapw32.exe

C:\Program Files\Norton Internet Security\IAMAPP.EXE

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\BigFix\BigFix.exe

C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe

C:\Documents and Settings\Kristin\Start Menu\Programs\HiJackThis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.emachines.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.emachines.com/

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - Startup: PowerReg Scheduler.exe

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Microsoft Broadband Networking.lnk = ?

O9 - Extra button: ICQ (HKLM)

O9 - Extra 'Tools' menuitem: ICQ (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...etup1.0.0.8.cab

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab

O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab

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Hi,

Your problems are due to several issues ...

 

For this issue: F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe

Note: do not delete Userinit.exe it's a legit MS file.

 

Download Silent Runners - http://www.aaronoff.com/silent_runners/

Double-click "Silent Runners.vbs", creates a text file.

Note: if you get a pop-up warning about a "script" file, ignore and allow it to run.

 

 

For the "6qo4svc.dll" problem ...

 

Download > VX2Finder

Run Vx2Finder click on the Click to find VX2.BetterInternet button.

Then click Make log. Generates: "vx2.log"

 

Copy and paste the contents of both files into your next reply.

 

Next: let's clean up the log a little, remove the below and only the below.

 

Close all open windows, except for HijackThis place a check in each of the following:

Then click "Fix checked".

 

O4 - Startup: PowerReg Scheduler.exe

O4 - Global Startup: Microsoft Broadband Networking.lnk = ?

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...etup1.0.0.8.cab

O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab

 

Restart, rescan with HijackThis and post a fresh log ...

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Followed Instructions. Logs provided as requested. Thanks for the help.

Al Berke

-----------------------------------------------------------------

Operating System: Windows XP (script revision 19)

 

 

Startup items buried in registry:

---------------------------------

 

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\

"Microsoft Works Update Detection" = "C:\Program Files\Microsoft Works\WkDetect.exe" (REG_SZ)

"MsnMsgr" = ""C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background" (REG_SZ)

 

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\

"NAV Agent" = "C:\PROGRA~1\NORTON~1\navapw32.exe" (REG_SZ)

"iamapp" = "C:\Program Files\Norton Internet Security\IAMAPP.EXE" (REG_SZ)

"POINTER" = "point32.exe" (REG_SZ)

"iTunesHelper" = "C:\Program Files\iTunes\iTunesHelper.exe" (REG_SZ)

"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" (REG_SZ)

 

HKLM\Software\Microsoft\Active Setup\Installed Components\

">{22d6f312-b0f6-11d0-94ab-0080c74c7e95}\(Default)" = "Microsoft Windows Media Player"

\StubPath = "C:\WINDOWS\inf\unregmp2.exe /ShowWMP"

 

HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\

"PostBootReminder" = "{7849596a-48ea-486e-8937-a2a3009f31a9}"

-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll"

"CDBurn" = "{fbeb8a05-beee-4442-804e-409d6c4515e9}"

-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll"

"WebCheck" = "{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"

-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\WINDOWS\System32\webcheck.dll"

"SysTray" = "{35CEC8A3-2BE6-11D2-8773-92E220524153}"

-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\WINDOWS\System32\stobject.dll"

 

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\

"AppInit_DLLs" = ** WARNING -- empty or invalid data! **

 

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

INFECTION WARNING! "Userinit" = "C:\WINDOWS\System32\Userinit.exe"

 

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\

INFECTION WARNING! "GuardianYXBUF\DLLName" = "C:\WINDOWS\system32\aod.dll"

 

 

Startup items in "Kristin" & "All Users" startup folders:

---------------------------------------------------------

 

C:\Documents and Settings\Kristin\Start Menu\Programs\Startup

"desktop.ini"

"PowerReg Scheduler.exe"

 

C:\Documents and Settings\All Users\Start Menu\Programs\Startup

"BigFix" -> shortcut to: "C:\Program Files\BigFix\BigFix.exe /atstartup"

"desktop.ini"

"Microsoft Broadband Networking" -> shortcut to: "C:\WINDOWS\Installer\{638547C2-2ABA-46F4-AE28-85FF6E83CB54}\_18be6784.exe"

 

 

Enabled Scheduled Tasks

-----------------------

 

"Norton AntiVirus - Scan my computer" -> launches: "C:\PROGRA~1\NORTON~1\NAVW32.exe /task:C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec\NORTON~1\Tasks\mycomp.sca"

"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE"

 

--------------------------------------------------------------------------------

 

Log for VX2.BetterInternet File Finder

 

Files Found---

C:\WINDOWS\System32\allui.dll

C:\WINDOWS\System32\aod.dll

C:\WINDOWS\System32\avd.dll

 

 

Guardian Key--- is called: GuardianYXBUF

Asynchronous 000

DllName C:\WINDOWS\system32\aod.dll

Impersonate 000

Logon WinLogon

Logoff WinLogoff

Version 124

ID {D312C225-57F4-4FB8-8B7D-E112692DDEA0}

IDex DS3

 

User Agent String---

{D312C225-57F4-4FB8-8B7D-E112692DDEA0}

 

----------------------------------------------------------

 

Logfile of HijackThis v1.97.7

Scan saved at 11:25:41 AM, on 6/27/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton Internet Security\NISUM.EXE

C:\Program Files\Norton Internet Security\NISSERV.EXE

C:\Program Files\Norton Internet Security\SymProxySvc.exe

C:\WINDOWS\system32\rundll32.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\NORTON~1\navapw32.exe

C:\Program Files\Norton Internet Security\IAMAPP.EXE

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\BigFix\BigFix.exe

C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe

C:\Documents and Settings\Kristin\Desktop\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.emachines.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.emachines.com/

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O9 - Extra button: ICQ (HKLM)

O9 - Extra 'Tools' menuitem: ICQ (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab

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Hi,

As you can see your HijackThis log comes up clean, however the "Silent Runners.vbs" and Vx2Finder have both detected problems.

 

Important!

Sign off and stay off the internet until the entire procedure is complete.

 

Open VX2Finder again

Click on the "click to find VX2.BetterInternet" button.

 

Then select the "Delete these files" button.

You will be left with notice about one to be deleted on reboot.

It will ask to reboot on deletion of the last file (Reboot)

 

Once back in Windows ...

 

Open VX2Finder again and click on these buttons down the right side:

 

User Agent, Guardian.reg, Restore Policy (OK each prompt)

 

Exit and reboot.

 

Rescan with HijackThis and "fix" the following:

 

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe

 

Then reboot and then ...

 

Run Vx2Finder once more

click on the "click to find VX2.BetterInternet" button.

Then click "Make log". Post the contents of "vx2.log"

 

Run "Silent Runners.vbs" again and post the contents.

Rescan with HijackThis and post a fresh log ...

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Followed procedure. Here are new logs.

Thanks again,

Al Berke

***********************************************

Log for VX2.BetterInternet File Finder

 

Files Found---

 

 

Guardian Key--- is called:

 

User Agent String---

 

**********************************************

Operating System: Windows XP (script revision 19)

 

 

Startup items buried in registry:

---------------------------------

 

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\

"Microsoft Works Update Detection" = "C:\Program Files\Microsoft Works\WkDetect.exe" (REG_SZ)

"MsnMsgr" = ""C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background" (REG_SZ)

 

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\

"NAV Agent" = "C:\PROGRA~1\NORTON~1\navapw32.exe" (REG_SZ)

"iamapp" = "C:\Program Files\Norton Internet Security\IAMAPP.EXE" (REG_SZ)

"POINTER" = "point32.exe" (REG_SZ)

"iTunesHelper" = "C:\Program Files\iTunes\iTunesHelper.exe" (REG_SZ)

"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" (REG_SZ)

 

HKLM\Software\Microsoft\Active Setup\Installed Components\

">{22d6f312-b0f6-11d0-94ab-0080c74c7e95}\(Default)" = "Microsoft Windows Media Player"

\StubPath = "C:\WINDOWS\inf\unregmp2.exe /ShowWMP"

 

HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\

"PostBootReminder" = "{7849596a-48ea-486e-8937-a2a3009f31a9}"

-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll"

"CDBurn" = "{fbeb8a05-beee-4442-804e-409d6c4515e9}"

-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll"

"WebCheck" = "{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"

-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\WINDOWS\System32\webcheck.dll"

"SysTray" = "{35CEC8A3-2BE6-11D2-8773-92E220524153}"

-> resolves to: {CLSID}\InprocServer32\(Default) = "C:\WINDOWS\System32\stobject.dll"

 

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\

"AppInit_DLLs" = ** WARNING -- empty or invalid data! **

 

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

INFECTION WARNING! "Userinit" = "C:\WINDOWS\SYSTEM32\Userinit.exe,"

 

 

Startup items in "Kristin" & "All Users" startup folders:

---------------------------------------------------------

 

C:\Documents and Settings\Kristin\Start Menu\Programs\Startup

"desktop.ini"

 

C:\Documents and Settings\All Users\Start Menu\Programs\Startup

"BigFix" -> shortcut to: "C:\Program Files\BigFix\BigFix.exe /atstartup"

"desktop.ini"

 

 

Enabled Scheduled Tasks

-----------------------

 

"Norton AntiVirus - Scan my computer" -> launches: "C:\PROGRA~1\NORTON~1\NAVW32.exe /task:C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec\NORTON~1\Tasks\mycomp.sca"

"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE"

 

 

 

 

***********************************************

Logfile of HijackThis v1.97.7

Scan saved at 2:53:21 PM, on 6/27/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton Internet Security\NISUM.EXE

C:\Program Files\Norton Internet Security\NISSERV.EXE

C:\Program Files\Norton Internet Security\SymProxySvc.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\NORTON~1\navapw32.exe

C:\Program Files\Norton Internet Security\IAMAPP.EXE

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\BigFix\BigFix.exe

C:\Documents and Settings\Kristin\Desktop\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.emachines.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.emachines.com/

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O9 - Extra button: ICQ (HKLM)

O9 - Extra 'Tools' menuitem: ICQ (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab

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Hi,

So far so good! ...

 

The Vx2 is gone, now would you locate:

C:\WINDOWS\SYSTEM32\Userinit.exe

Right-click and select: Properties | Version

It should be (filesize) 22 kb, and version: 5.1.2600.1106 (Date: 08-29-02)

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\

"AppInit_DLLs" = ** WARNING -- empty or invalid data! **

That concerns me, were you infected previously with CWS?

 

Download: Registrar Lite [freeware]

http://www.resplendence.com/download

 

 

Run "Registrar Lite" and navigate to:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

Double click on "AppInit_DLLs" entry (right pane)

The size will likely be something other than "1" (if infected)

IMPORTANT: Make a note of the filename and location (folder)

 

Also make note if the value is empty ...

 

No need to post another HijackThis log at this point ... (just the above info)

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1. Located Userinit.exe. Properties:

Size: 21.5KB (22,016bytes)

Size on Disk: 24.0 KB (24,576bytes)

Created: 25 Apr 2003

Modified: 29 Aug 2002

 

2. Believe I did have CWS. I did some things following the FAQ and that may have been one of them.

 

3. Used Registrar Lite:

- Size: 0

- Value was empty

 

4. Regret that I do not understand what file name and location you are refering to: Tried to search for AppInt_DLLs with no success.

 

Thanks,

Al Berke

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Hi,

Download: RepairAppInit.reg

http://www.mvps.org/winhelp2002/RepairAppInit.reg

 

To use: Right-click and select: Merge, and Ok the Prompt.

 

After the above you should be Ok now ...

 

Now back to one of your previous questions ...

4. Spybot S&D unable to fix Hykey_Local_Machines\software\BTIEIN

Are you sure that was SpyBot and not Ad-Aware?

 

Unable to Remove BTIEIN Registry Subkey Using Ad-aware

http://www.lavahelp.com/articles/v6/04/02/0302.html

Anyway the same would apply = you need to log on as the user that got infected.

 

Last Step:

Start | Run (type) cleanmgr

Select the following:

1) Temporary Internet Files

2) Recycle Bin

3) Temporary Files

 

When completed ... "Flush System Restore" (see "How To" below)

Basically turn off System Restore, reboot, run a full (updated) NAV scan, reboot and turn System Restore back on and create a new Restore Point.

 

How To: Configure Norton AntiVirus to scan all files

 

I would suggest adding some "Defense" to your system ...

How To: Prevent this from happening again? :wave:

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In process of following instructions, but noticed one thing. I had been doing all below work on one user.

When I logged on to the other account and ran Ad Aware and Spybot S&D, they both pointed out a number of problems, which I then "fixed." I rcvd no indication that the errors had not been taken care of, but wanted to know if I should run HiJackTHis individually for each user?

Thanks,

Al Berke

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Hi,

if I should run HiJackTHis individually for each user?

Well you should run Ad-Aware and\or SpyBot on each user first.

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