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#1 Riffmaster18

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Posted 26 June 2004 - 04:58 PM

Alright.. ive had this problem for a while now. My homepage keeps getting reset to about:blank, which is some kind of search engine. As of right now.. i have temporarily solved the homepage problem, but thats how the last week has gone. I fix it, celebrate, and then it comes back... AGAIN. And also, if i accidently type an incorrect URL, such as www.google.cxom (for instance) i am directed to the same page that my homepage keeps getting set to. PLEASE HELP ME!

Hijackthis log with homepage prob. fixed temporarily:

Logfile of HijackThis v1.97.7
Scan saved at 5:57:23 PM, on 6/26/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {329E8E1B-5A1D-414E-A661-0C0B3B321CBB} - c:\windows\system32\cdc.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /run
O4 - HKLM\..\Run: [BurnQuick Queue] C:\WINDOWS\BQTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\RunOnce: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /play
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://us.creative.c...119/CTSUEng.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7966.4387731481
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildt...ler/install.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...5/Installer.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave...ownloadCtrl.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://us.creative.c...12119/CTPID.cab

#2 dgosling

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Posted 26 June 2004 - 08:26 PM

You have a new CoolWebSearch infection. These infections are new and sometimes very difficult to get rid of. Please follow all the instructions in order to see if we can successfully remove it. Having all windows closed when running each program is very important and rebooting after each program is also vital to removing this pest.

First of all I need you to make sure all hidden files are showing. Please do the following:

Go to start>control panel>folder options>view (tab) and choose to "show hidden files and folders," uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes. Close the window with ok

Now there are a couple of programs that I need you to install to identify and fix this infection:

The first is APM:

1. Download and install APM from: http://www.diamondcs...ex.php?page=apm

2.Next you need to use HijackThis to fix the entries in your log file.
Close all windows except HijackThis and scan with HJT. Put a check mark beside each of the following entries


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank


O2 - BHO: (no name) - {329E8E1B-5A1D-414E-A661-0C0B3B321CBB} - c:\windows\system32\cdc.dll (file missing)
<--- please search for this file and see if you can determine if something you have done has removed this file.


O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab

O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab

O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab



3. Click 'fix checked'

4. REBOOT to finish removing the entries


Now for the next step:

1. Close HijackThis and Open APM

2. With all other windows closed, in the upper window select explorer.exe

3. In the lower window find and rightclick the BHO from the HijackThis log

O2 - BHO: (no name) - {329E8E1B-5A1D-414E-A661-0C0B3B321CBB} - c:\windows\system32\cdc.dll (file missing) <-- this may be a problem if the file is really missing

4. Select 'Unload DLL' and click OK on the prompts that follow.

5. REBOOT to finish removal


Now for the next small program CWShredder:

1. Please download CWShredder from the following site:http://www.spywarein.../CWShredder.exe

2. Check for Updates to CWShredder

3. CLOSE ALL WINDOWS except CWShredder

4. Run the program by clicking 'fix' and letting it fix all CWS remnants.

5. REBOOT to finish the removal and clear memory.


Now for Ad-Aware a very good anti-spyware program that it would be advisable to keep and use weekly once you are clean:

1. Download Ad-Aware from the link at the bottom of this post

2. Set it up according to the directions at 'How To Setup Spybot SD and Ad-Aware' from the link at the bottom of this post

3. After updating the reference file in Ad-Aware [b]scan and let it fix
everything it finds. This step is very important to remove the association between the pest and your internet protocols.


Now for the final removal step:

1. Please go to Panda Online AV scan and scan your entire computer for viruses/trojans and let it fix what it finds. [b]Panda has recently added definitions which will help get rid of this pest.


2. Once the online AV scan is complete, SCAN again with HijackThis

3. POST a new log file here in this thread using 'Add Reply' to find out what is left to clean.

If you have any questions about any part of this fix please post in this thread using Add Reply and I will attempt to give you answers.
<!--coloro:green--><span style="color:green"><!--/coloro-->Microsoft MVP Windows Security 2005-2007<!--colorc--></span><!--/colorc-->
<!--coloro:blue--><span style="color:blue"><!--/coloro-->Proud Member of <a href="http://www.asap.maddoktor2.com" target="_blank">ASAP Since 2004</a> <!--colorc--></span><!--/colorc-->

#3 Riffmaster18

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Posted 26 June 2004 - 09:42 PM

Alright here's the log after the above steps:

Logfile of HijackThis v1.97.7
Scan saved at 10:40:12 PM, on 6/26/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\unzipped\hijackthis\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /run
O4 - HKLM\..\Run: [BurnQuick Queue] C:\WINDOWS\BQTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\RunOnce: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /play
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://us.creative.c...119/CTSUEng.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7966.4387731481
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildt...ler/install.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...5/Installer.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave...ownloadCtrl.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://us.creative.c...12119/CTPID.cab



As of right now.. everything is going as normal. If you find anything else, please let me know. THANK YOU SO MUCH! After going through 4 different forums, you are the only one who has COMPLETELY solved (i hope :unsure: ) my problem. Thanks again!


PS: When I enter an incorrect URL, I am redirected to the page that used to constantly be reset as my homepage. Is this a problem? The URL it says in the address bar is http://s1di.d8t.biz/...x.php?aid=20038. Any input on how to fix this would be greatly appreciated.

Edited by Riffmaster18, 26 June 2004 - 09:46 PM.


#4 feignedlenity

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Posted 26 June 2004 - 09:46 PM

I've got the same problem but I'm using Windows ME. is there any hope?

#5 Riffmaster18

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Posted 26 June 2004 - 09:49 PM

I'm not sure. Start a new topic under Malware Removal and hopefully someone will work with you to fix it.

#6 feignedlenity

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Posted 26 June 2004 - 09:52 PM

I did, here is the link.

http://www.spywarein...showtopic=10654

#7 Riffmaster18

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Posted 26 June 2004 - 10:36 PM

ALRIGHT... NOW IM PISSED!!! Everything was going fine until i just got on the internet. ITS BACK AGAIN! MY HOMEPAGE IS YET AGAIN RESET. I'm gonna give this one more shot. If it doesn't work, I give up. I'll just live with it. There's obviously a hidden file somewhere, and it keeps reinstalling this annoyance. Any ideas on how to locate it!?

Logfile of HijackThis v1.97.7
Scan saved at 11:34:39 PM, on 6/26/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Java\j2re1.4.1_06\bin\javaw.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FF49C2BF-BE97-4D20-966B-4F4B47FED57A} - C:\WINDOWS\System32\piihkc.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /run
O4 - HKLM\..\Run: [BurnQuick Queue] C:\WINDOWS\BQTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\RunOnce: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /play
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://us.creative.c...119/CTSUEng.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7966.4387731481
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildt...ler/install.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...5/Installer.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave...ownloadCtrl.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://us.creative.c...12119/CTPID.cab

Edited by Riffmaster18, 26 June 2004 - 10:38 PM.


#8 dgosling

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Posted 26 June 2004 - 11:00 PM

Ok let's try another fix that has been successful. A fix for this particular hijacker is being worked on as we speak as it is a NEW infection that has no established fix. We are using fixes that have worked for some but not for everyone and all we can do is keep trying until it is finally gone.

This is the other fix:

1. Scan with HijackThis again and place a check beside each of the following items..

O2 - BHO: (no name) - {FF49C2BF-BE97-4D20-966B-4F4B47FED57A} - C:\WINDOWS\System32\piihkc.dll

O4 - HKLM\..\Run: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /run

O4 - HKCU\..\RunOnce: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /play


2. Click 'fix checked'

3. REBOOT into Safe Mode by tapping F8 repeatedly while booting up

4. In Safe Mode Search for and DELETE the following file and folder:

C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE



5. Download 'About:Buster' from the following location.
http://tools.zerosre...AboutBuster.zip

6. Make sure you have printed this page and close ALL Internet Explorer windows before running About:Buster. This is a very important step!!

7. Run AboutBuster.exe, click ok, then start, then OK. This will scan your computer for the files responsible for hijacking your home and/or search settings/page. It will generate a report which you will POST at the end.

8. REBOOT to finish what About Buster started

9. Scan again with HJT and POST a new HijackThis log using Add Reply, along with the report from About:Buster

Good Luck!

Edited by dgosling, 26 June 2004 - 11:01 PM.

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#9 Riffmaster18

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Posted 26 June 2004 - 11:33 PM

Alright.. here we go. And sorry about my last post. I overreacted and got a little irritated. I know you're only trying to help.

Logfile of HijackThis v1.97.7
Scan saved at 12:27:01 AM, on 6/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\unzipped\hijackthis\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [BurnQuick Queue] C:\WINDOWS\BQTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://us.creative.c...119/CTSUEng.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7966.4387731481
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildt...ler/install.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...5/Installer.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave...ownloadCtrl.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://us.creative.c...12119/CTPID.cab

I guess this is the About:Buster report?
About:Buster Version 1.21
Attempted Clean Of Temp folder.
Pages Reset... Done!

#10 dgosling

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Posted 27 June 2004 - 01:13 PM

I understand that it is very frustrating having a computer that is full of spyware that you can't get rid of.

The following line in your log shows that MSConfig is running at startup. This indicates that you may be using "diagnostic startup" rather than "normal startup", when booting up
.
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

While this is OK, when looking for malware it is possible that it has been disabled, and it will not then show up in the Hijack this log. Before posting a fresh log, would you please open Start> Run and type 'MSConfig' without the quotes. When the System Configuration Utility opens, choose the "normal startup" option. Then everything will be running, and if anything needs removal, we can give appropriate advice.

REBOOT when asked to by Windows to complete the change

After completing the above please Scan again with HJT and POST a new HJT log here in this thread using 'Add Reply' to see what is left.

Please also describe how your computer is behaving and if IE is holding it's start page
<!--coloro:green--><span style="color:green"><!--/coloro-->Microsoft MVP Windows Security 2005-2007<!--colorc--></span><!--/colorc-->
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#11 Riffmaster18

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Posted 28 June 2004 - 11:20 AM

Alright.. New Log:

Logfile of HijackThis v1.97.7
Scan saved at 12:10:46 PM, on 6/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {8ED0CD66-7921-4359-9027-DCE15355E448} - C:\WINDOWS\System32\fhikaaa.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [BurnQuick Queue] C:\WINDOWS\BQTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [BearShare] "C:\Philip\Philip Downloads\Bear Share\BearShare\BearShare.exe" /pause
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE /s
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://us.creative.c...119/CTSUEng.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7966.4387731481
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildt...ler/install.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...5/Installer.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave...ownloadCtrl.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://us.creative.c...12119/CTPID.cab

I think I'm starting to understand a little about this.. and i see that everytime i fix my homepage, it eventually comes back and a new .dll is in my hijack this log. This time its 'fhikaaa.dll'.

About how my computer is running... everything really is just fine. When i first got the virus my notepad mysteriously vanished, but i have gone around to forums and found links on how to replace it, which i did. Bad idea?

And yes, my homepage HAS reset itself, yet again, to the about blank "search for" page. When this happens, i get popups that are stating that i have spyware, and another one of viruses having sex or something. What has gotten into people these days?

Finally, two questions. I am obviously infected with some kind of spyware. Is it alright to just get Mozilla and never use IE again? And also, I'm not sure what information this spyware is collecting, but would it be safe to purchase something online? If not with IE, possibly with Mozilla? In otherwords, is the spyware too dangerous to just leave on my computer and just run Mozilla instead?

Thanks for all the help so far. This one is a pain in the ass though!

#12 dgosling

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Posted 28 June 2004 - 11:36 AM

I'll get to you shortly Riff I am going to look around and see what other trained members are trying on this pest.

You can download Mozilla and use it for now - and of course after if you want to, but we still have to clean IE. IE is bound into Windows so tightly that your OS is affected by this Hijack so it does have to be cleaned. I would also avoid buying anything online until you are cleaned up, because we don't know how much of a security risk this hijack is. It probably would be a very good idea to download Mozilla and avoid using IE while the hijack is still going on. That way if you are reinfecting yourself by opening IE, that will stop and we may have a chance to get the pest files.

Good Luck!
<!--coloro:green--><span style="color:green"><!--/coloro-->Microsoft MVP Windows Security 2005-2007<!--colorc--></span><!--/colorc-->
<!--coloro:blue--><span style="color:blue"><!--/coloro-->Proud Member of <a href="http://www.asap.maddoktor2.com" target="_blank">ASAP Since 2004</a> <!--colorc--></span><!--/colorc-->

#13 PGPhantom

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Posted 28 June 2004 - 11:42 AM

Sorry to step in here dgosling ...

Riffmaster18 - Please download "FINDnFIX.exe". Run the "!LOG!.bat" file and post the results into this message for further review.

#14 Riffmaster18

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Posted 28 June 2004 - 11:52 AM

Alright, here it is:


»»»»»»»»»»»»»»»»»»*** freeatlast100.100free.com ***»»»»»»»»»»»»»»»»

Microsoft Windows XP [Version 5.1.2600]
The type of the file system is NTFS.
C: is not dirty.

Mon 06/28/2004
12:49am up 0 days, 0:40

»»»»»»»»»»»»»»»»»»***LOG!***»»»»»»»»»»»»»»»»

Scanning for file(s)...
»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»
»»»»» (*1*) »»»»» .........
»»Locked or 'Suspect' file(s) found...


C:\WINDOWS\System32\COMBCAC.DLL +++ File read error
\\?\C:\WINDOWS\System32\COMBCAC.DLL +++ File read error

»»»»» (*2*) »»»»»........
**File C:\FINDnFIX\LIST.TXT
COMBCAC.DLL Can't Open!

»»»»» (*3*) »»»»»........

C:\WINDOWS\SYSTEM32\
combcac.dll Mon Jun 21 2004 2:28:16p A...R 57,344 56.00 K

1 item found: 1 file, 0 directories.
Total of file sizes: 57,344 bytes 56.00 K

unknown/hidden files...

No matches found.

»»»»» (*4*) »»»»».........
Sniffing..........
Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15.

Sniffed -> C:\WINDOWS\SYSTEM32\COMBCAC.DLL
»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»

»»Size of Windows key:
(*Default-450 *No AppInit-398 *fake(infected)-448,504,512...)

Size of HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Windows: 448

»»Dumping Values........
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\DeviceNotSelectedTimeout SZ 15
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\GDIProcessHandleQuota DWORD 00002710
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Spooler SZ yes
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\swapdisk SZ
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\TransmissionRetryTimeout SZ 90
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\USERProcessHandleQuota DWORD 00002710
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs SZ

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
DeviceNotSelectedTimeout = 15
GDIProcessHandleQuota = REG_DWORD 0x00002710
Spooler = yes
swapdisk =
TransmissionRetryTimeout = 90
USERProcessHandleQuota = REG_DWORD 0x00002710
AppInit_DLLs = (*** MISSING TRAILING NULL CHARACTER ***)

»»Security settings for 'Windows' key:


RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER

Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
Read BUILTIN\Users
Full access BUILTIN\Administrators
Full access NT AUTHORITY\SYSTEM


»»Member of...: (Admin logon required!)
User is a member of group YOUR-QGTWD5N9RT\None.
User is a member of group \Everyone.
User is a member of group BUILTIN\Administrators.
User is a member of group BUILTIN\Users.
User is a member of group \LOCAL.
User is a member of group NT AUTHORITY\INTERACTIVE.
User is a member of group NT AUTHORITY\Authenticated Users.

»» Service search:(different variant) '"Network Security Service","__NS_Service_3"...

[SC] GetServiceKeyName FAILED 1060:

The specified service does not exist as an installed service.

[SC] GetServiceDisplayName FAILED 1060:

The specified service does not exist as an installed service.


»»Dir 'junkxxx' was created with the following permissions...
(FAT32=NA)
Directory "C:\junkxxx"
Permissions:
Type Flags Inh. Mask Gen. Std. File Group or User
======= ======== ==== ======== ==== ==== ==== ================
Allow 00000003 tco- 001F01FF ---- DSPO rw+x BUILTIN\Administrators
Allow 00000003 tco- 001F01FF ---- DSPO rw+x NT AUTHORITY\SYSTEM
Allow 00000000 t--- 001F01FF ---- DSPO rw+x YOUR-QGTWD5N9RT\David
Allow 0000000B -co- 10000000 ---A ---- ---- \CREATOR OWNER
Allow 00000003 tco- 001200A9 ---- -S-- r--x BUILTIN\Users
Allow 00000002 tc-- 00000004 ---- ---- --+- BUILTIN\Users
Allow 00000002 tc-- 00000002 ---- ---- -w-- BUILTIN\Users

Owner: YOUR-QGTWD5N9RT\David

Primary Group: YOUR-QGTWD5N9RT\None



»»»»»»Backups created...»»»»»»
12:50am up 0 days, 0:40
Mon 06/28/2004

A C:\FINDnFIX\winBack.hiv
--a-- - - - - - 8,192 06-28-2004 winback.hiv
A C:\FINDnFIX\keys1\winkey.reg
--a-- - - - - - 287 06-28-2004 winkey.reg

»»Performing 16bit string scan....

---------- WIN.TXT
AppInit_DLLs’’’’ø’’’C
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"DeviceNotSelectedTimeout"="15"
"GDIProcessHandleQuota"=dword:00002710
"Spooler"="yes"
"swapdisk"=""
"TransmissionRetryTimeout"="90"
"USERProcessHandleQuota"=dword:00002710
"AppInit_DLLs"=""

Windows
UDeviceNotSelectedTimeout
zGDIProcessHandleQuota"
Spooler2
5swapdisk
TransmissionRetryTimeout
USERProcessHandleQuotaC
AppInit

**File C:\FINDnFIX\WIN.TXT
Ń_åą’’’vk  €   5swapdisk h ° š  X Š’’’vk  ą   . TransmissionRetryTimeoutŠ’’’vk  €'   F USERProcessHandleQuotaC ą’’’h ° š  X ˆ Ų Ų’’’vk @    g AppInit_DLLs’’’’ø’’’C : \ W I N D O W S \ S y s t e m 3 2 \ c o m b c a c . d l l e m ø


#15 PGPhantom

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Posted 28 June 2004 - 11:53 AM

This will take couple or more steps to fix. Be sure to Follow the next set of steps carefully, in the exact order specified:
  • Open the "FINDnFIX\Keys1" Subfolder!
  • Locate the "MOVEit.bat" file, Right-Click on it and select => "edit". The file will open as empty text file.
  • Copy and paste the entire highlighted line in the following quote box
    (all one line) into that blank 'MOVEit' file:

    move C:\WINDOWS\System32\COMBCAC.DLL c:\junkxxx\COMBCAC.DLL

  • Save the file and close.
  • Get ready to restart your computer.
  • In the same folder, DoubleClick on the "FIX.bat" file.
  • You will be prompted by popup Alert to restart in 15 seconds.
  • Allow it to restart the computer!
  • On restart, Navigate to: C:\FINDnFIX\ main folder:
  • DoubleClick on the "RESTORE.bat" file.
  • It'll run and produce new log. (log1.txt) post it here!


#16 Riffmaster18

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Posted 28 June 2004 - 12:18 PM

Here it is:


»»»»»»»»»»»»»»»»»»*** freeatlast100.100free.com ***»»»»»»»»»»»»»»»»

Mon 06/28/2004
1:15pm up 0 days, 0:01

Microsoft Windows XP [Version 5.1.2600]
The type of the file system is NTFS.
C: is not dirty.

»»»»»»»»»»»»»»»»»»***LOG1!***»»»»»»»»»»»»»»»»
Scanning for file(s)...

»»»»»»» (1) »»»»»»»
* result\\?\C:\junkxxx\COMBCAC.DLL

»»»»»»» (2) »»»»»»»
**File C:\FINDnFIX\LIST.TXT

»»»»»»» (3) »»»»»»»

No matches found.

No matches found.

»»»»»»» (4) »»»»»»»
Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15.


»»»*»»» Scanning for moved file... »»»*»»»

C:\JUNKXXX\
combcac.dll Mon Jun 21 2004 2:28:16p A...R 57,344 56.00 K

1 item found: 1 file, 0 directories.
Total of file sizes: 57,344 bytes 56.00 K
Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15.

Sniffed -> C:\JUNKXXX\COMBCAC.DLL


Search text: ŻSTREAMINGDEVICESETUP2Ž ®CASE Insensitive Match
Searching ==>C:\JUNKXXX\COMBCAC.DLL
Run Time(sec) 0
**File C:\JUNKXXX\COMBCAC.DLL
0000DEBE: 67 44 65 76 69 63 65 00 . 00 53 74 72 65 61 6D 69 gDevice. .Streami
0000DED3: 63 65 53 65 74 75 70 00 . 32 00 00 00 00 00 E0 01 ceSetup. 2.....ą.

move C:\WINDOWS\System32\COMBCAC.DLL c:\junkxxx\COMBCAC.DLL

-ra-- W32i - - - - 57,344 06-21-2004 combcac.dll
A R C:\junkxxx\COMBCAC.DLL
File: <C:\junkxxx\COMBCAC.DLL>

CRC-32 : D5C9FB2E

MD5 : C185B36F 9969D3A6 D2122BA7 CBC02249




»»Permissions:
C:\junkxxx\COMBCAC.DLL Everyone:(special access:)

SYNCHRONIZE
FILE_EXECUTE

BUILTIN\Administrators:F

Directory "C:\junkxxx\."
Permissions:
Type Flags Inh. Mask Gen. Std. File Group or User
======= ======== ==== ======== ==== ==== ==== ================
Allow 00000003 tco- 001F01FF ---- DSPO rw+x BUILTIN\Administrators
Allow 00000003 tco- 001F01FF ---- DSPO rw+x NT AUTHORITY\SYSTEM
Allow 00000000 t--- 001F01FF ---- DSPO rw+x YOUR-QGTWD5N9RT\David
Allow 0000000B -co- 10000000 ---A ---- ---- \CREATOR OWNER
Allow 00000003 tco- 001200A9 ---- -S-- r--x BUILTIN\Users
Allow 00000002 tc-- 00000004 ---- ---- --+- BUILTIN\Users
Allow 00000002 tc-- 00000002 ---- ---- -w-- BUILTIN\Users

Owner: YOUR-QGTWD5N9RT\David

Primary Group: YOUR-QGTWD5N9RT\None

Directory "C:\junkxxx\.."
Permissions:
Type Flags Inh. Mask Gen. Std. File Group or User
======= ======== ==== ======== ==== ==== ==== ================
Allow 00000003 tco- 001F01FF ---- DSPO rw+x BUILTIN\Administrators
Allow 00000003 tco- 001F01FF ---- DSPO rw+x NT AUTHORITY\SYSTEM
Allow 0000000B -co- 10000000 ---A ---- ---- \CREATOR OWNER
Allow 00000003 tco- 001200A9 ---- -S-- r--x BUILTIN\Users
Allow 00000002 tc-- 00000004 ---- ---- --+- BUILTIN\Users
Allow 0000000A -c-- 00000002 ---- ---- -w-- BUILTIN\Users
Allow 00000000 t--- 001200A9 ---- -S-- r--x \Everyone

Owner: BUILTIN\Administrators

Primary Group: NT AUTHORITY\SYSTEM

File "C:\junkxxx\COMBCAC.DLL"
Permissions:
Type Flags Inh. Mask Gen. Std. File Group or User
======= ======== ==== ======== ==== ==== ==== ================
Allow 00000000 t--- 00100020 ---- ---- ---x \Everyone
Allow 00000000 t--- 001F01FF ---- DSPO rw+x BUILTIN\Administrators

Owner: YOUR-QGTWD5N9RT\David

Primary Group: YOUR-QGTWD5N9RT\None


»»Size of Windows key:
(*Default-450 *No AppInit-398 *fake(infected)-448,504,512...)

Size of HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Windows: 450

»»Dumping Values:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\DeviceNotSelectedTimeout SZ 15
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\GDIProcessHandleQuota DWORD 00002710
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Spooler SZ yes
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\swapdisk SZ
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\TransmissionRetryTimeout SZ 90
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\USERProcessHandleQuota DWORD 00002710
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs SZ

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
DeviceNotSelectedTimeout = 15
GDIProcessHandleQuota = REG_DWORD 0x00002710
Spooler = yes
swapdisk =
TransmissionRetryTimeout = 90
USERProcessHandleQuota = REG_DWORD 0x00002710
AppInit_DLLs =

»»Security settings for 'Windows' key:


RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER

Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
Read BUILTIN\Users
Full access BUILTIN\Administrators
Full access NT AUTHORITY\SYSTEM



---------- WIN.TXT
AppInit_DLLs’’’’ø’’’C

---------- NEWWIN.TXT
AppInit_DLLsecte
**File C:\FINDnFIX\NEWWIN.TXT
**File C:\FINDnFIX\NEWWIN.TXT
000012F0: 01 00 00 00 01 00 0C 00 . 5F 44 4C 4C 73 65 63 74 ........ _DLLsect
**File C:\FINDnFIX\NEWWIN.TXT
Ń_åą’’’vk  €   5swapdisk h ° š  X Š’’’vk  ą   . TransmissionRetryTimeoutŠ’’’vk  €'   F USERProcessHandleQuotaC ą’’’h ° š  X ˆ Ų Ų’’’vk  €   AppInit_DLLsecte

#17 PGPhantom

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Posted 28 June 2004 - 01:07 PM

Open the FINDnFIX\Files2< Subfolder and run the => "ZIPZAP.bat" file. It will quickly clean the rest.
When done, Restart your computer and Delete and entire 'FINDnFIX' file+folder(s) From C:\.
Post a follow up HijackThis log when done!

You'll be prompted to email the results - Please do so.

#18 Riffmaster18

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Posted 28 June 2004 - 01:27 PM

Alright, all has been done. Here's the HJT log:

Logfile of HijackThis v1.97.7
Scan saved at 2:26:49 PM, on 6/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AF77A97E-7908-4F4C-8B95-835B1E4A745B} - C:\WINDOWS\System32\fhikaaa.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [BurnQuick Queue] C:\WINDOWS\BQTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [BearShare] "C:\Philip\Philip Downloads\Bear Share\BearShare\BearShare.exe" /pause
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE /s
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://us.creative.c...119/CTSUEng.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7966.4387731481
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildt...ler/install.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...5/Installer.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave...ownloadCtrl.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://us.creative.c...12119/CTPID.cab

Thanks for the help!

#19 PGPhantom

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Posted 28 June 2004 - 01:30 PM

Run HijackThis and delete the following entries:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\David\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {AF77A97E-7908-4F4C-8B95-835B1E4A745B} - C:\WINDOWS\System32\fhikaaa.dll (file missing)

Wait an hour or so, reboot and post a new HijackThis log.

#20 dgosling

dgosling

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Posted 28 June 2004 - 06:35 PM

Hi riffmaster18,
There was really good news today. The program CWShredder had an update that is supposed to remove this hijack.


1. Please Download the most recent version of CoolWebShredder (today's), from CWShredder.zip Download

2. Extract it to its own folder.

3. Check for Updates

4. CLOSE ALL WINDOWS except CWShredder

5. Run the program by clicking 'fix' and letting it fix all CWS remnants.

6. REBOOT to finish the removal and clear memory.

7. SCAN with HijackThis (do NOT fix anything yet)

8. POST the logfile here in this thread using 'Add Reply' to determine what we still need to clean.

Good Luck with this I hope it works!

Edited by dgosling, 28 June 2004 - 06:36 PM.

<!--coloro:green--><span style="color:green"><!--/coloro-->Microsoft MVP Windows Security 2005-2007<!--colorc--></span><!--/colorc-->
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#21 Riffmaster18

Riffmaster18

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Posted 28 June 2004 - 09:48 PM

I THINK WE FINALLY BEAT IT! :D :D :D :D :D

Thanks for ALL the help you guys. Next time I get a problem, I'm comin' right back here. I tried 3 different forums, and this is the one that actually helped.

Here is the final (i hope) HJT:
Logfile of HijackThis v1.97.7
Scan saved at 10:46:02 PM, on 6/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\explorer.exe
C:\unzipped\hijackthis\HijackThis.exe
C:\PROGRA~1\mozilla.org\Mozilla\Mozilla.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [BurnQuick Queue] C:\WINDOWS\BQTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [BearShare] "C:\Philip\Philip Downloads\Bear Share\BearShare\BearShare.exe" /pause
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE /s
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://us.creative.c...119/CTSUEng.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7966.4387731481
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildt...ler/install.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...5/Installer.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave...ownloadCtrl.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://us.creative.c...12119/CTPID.cab

THANKS AGAIN!!!!!!!!!

#22 dgosling

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Posted 28 June 2004 - 10:53 PM

you're welcome!
<!--coloro:green--><span style="color:green"><!--/coloro-->Microsoft MVP Windows Security 2005-2007<!--colorc--></span><!--/colorc-->
<!--coloro:blue--><span style="color:blue"><!--/coloro-->Proud Member of <a href="http://www.asap.maddoktor2.com" target="_blank">ASAP Since 2004</a> <!--colorc--></span><!--/colorc-->




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