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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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Logfile of HijackThis v1.97.7

Scan saved at 12:22:41 AM, on 6/27/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)


Running processes:













C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE






C:\Program Files\Common Files\Real\Update_OB\realsched.exe



C:\program files\mcafee.com\vso\mcvsshld.exe

C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\Logitech\iTouch\iTouch.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\documents and settings\vanessa\local settings\temp\ZDqXYHWb.exe


C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

C:\Program Files\QuickTime\qttask.exe

C:\PROGRA~1\COMMON~1\aol\AOLSPY~1\AOLSP Scheduler.exe



C:\Program Files\Dell AIO Printer A940\dlbabmon.exe

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe

C:\Program Files\Logitech\MouseWare\system\em_exec.exe



C:\Program Files\Webroot\PopUpWasher\PopUpWasher.exe

C:\Program Files\America Online 9.0b\aoltray.exe

C:\Program Files\AOL Companion\companion.exe









C:\Program Files\America Online 9.0b\waol.exe

C:\Program Files\America Online 9.0b\shellmon.exe

C:\Program Files\Common Files\Aol\aoltpspd.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\vanessa\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekseek.com/quicksearch.asp?keyphrase=

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {4A3A071E-F913-4eee-AE15-AEFFA16FB6BC} - C:\WINDOWS\PopUpWasher21.dll

O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll

O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask

O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

O4 - HKLM\..\Run: [VirusScan Online] c:\program files\mcafee.com\vso\mcvsshld.exe

O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe

O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [ZDqXYHWb] C:\documents and settings\vanessa\local settings\temp\ZDqXYHWb.exe

O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\Wvsl.exe

O4 - HKLM\..\Run: [vF9f3mV] ncomo.exe

O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe

O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\aol\AOLSPY~1\AOLSP Scheduler.exe"

O4 - HKLM\..\Run: [aputochk.exe] C:\WINDOWS\System32\aputochk.exe


O4 - HKLM\..\Run: [apis] C:\WINDOWS\System32\apis.exe

O4 - HKLM\..\Run: [OCPROP2D] C:\WINDOWS\System32\OCPROP2D.exe

O4 - HKLM\..\Run: [sIMG32M] C:\WINDOWS\System32\SIMG32M.exe

O4 - HKLM\..\Run: [ocatorl] C:\WINDOWS\System32\ocatorl.exe

O4 - HKLM\..\Run: [sVBVM50M] C:\WINDOWS\System32\SVBVM50M.exe

O4 - HKLM\..\Run: [MRTL] C:\WINDOWS\System32\MRTL.exe

O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [eoqpRgZqe] iprip32.exe

O4 - HKCU\..\Run: [aputochk.exe] C:\WINDOWS\System32\aputochk.exe

O4 - HKCU\..\Run: [PopUpWasher] C:\Program Files\Webroot\PopUpWasher\PopUpWasher.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0b\aoltray.exe

O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: AOL Toolbar (HKLM)

O9 - Extra 'Tools' menuitem: AOL Toolbar (HKLM)

O9 - Extra button: Research (HKLM)

O9 - Extra button: Real.com (HKLM)

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7924.9519675926

O16 - DPF: {AECD14A8-F662-11D1-A395-00805F535788} (Plotwon Control) - http://www.investors.com/member/ocx/plotwon.ocx

O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} - http://www.wildtangent.com/install/wdriver...zone/wtinst.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{B4E44BAE-6286-4C00-B1D8-1E029E080613}: NameServer =

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Please Download CWShredder from HERE and run the Program in safe mode . Press the "Fix Button" Let it fix all variants. Next, Close the program and all windows and IE windows and run hijackthis and Post a Fresh log.


Reboot to SAFE mode to run swshredder


How to start computer in safe mode


Then these 2 programs .

Ad-Aware and Spybot


Download the latest version of Ad-Aware at ADAWARE


Setup Ad-Aware .

After installing AAW, and before running the program, update reference files by using the bottom right button in the program, labeled "Check for Updates."


Launch the program, and click on the Gear at the top of the start screen.


Click the "Scanning" button.

Under Drives & Folders, select "Scan within Archives".

Click "Click here to select Drives + folders" and select your installed hard drives.


Under Memory & Registry, select all options.

Click the "Advanced" button.

Under "Log-file detail", select all options.

Click the "Tweaks" button.


Under "Scanning Engine", select the following:

"Include additional Ad-aware settings in logfile" and

"Unload recognized processes during scanning."

Under "Cleaning Engine", select the following:

"Let Windows remove files in use after reboot."

Click on 'Proceed' to save these Preferences.

Please make sure that you activate IN-DEPTH scanning before you proceed


Download SPYBOT


After installing Spybot S&D, update it by using the "Update" button on the left panel of the program. Search for updates and download anything it finds


How to setup Ad-Aware and Spy-Bot S&D Check my signature for details


And after that, please do the following:


reboot computer and post a new log





Important: Create a folder on the C: drive called C:\HJT.

You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.

Unzip HijackThis into this folder. When you run HijackThis from this folder and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary.

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