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about:blank problem have no idea what to do!!

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#1 JayFo



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Posted 30 June 2004 - 01:34 AM

I have that same about:b;ank problem as some people on here, and its bloody annoying, I have no clue what to do, or what going on with the hijack thing, as Im not a computer genious, sure wish I was but if someone could help me out that would be awsome heres my log, i wont re-boot as i ahve seen that said somewhere already and if someone could help me out thank you!!!!

Logfile of HijackThis v1.97.7
Scan saved at 2:31:32 AM, on 6/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPMon32.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\Program Files\NetPumper\NetPumperIEProxy.exe
C:\Program Files\Save\Save.exe
C:\Program Files\Internet Optimizer\optimize.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\NetAssistant\bin\mpbtn.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\NetTransport 2\NetTransport.exe
C:\Documents and Settings\Jay\Desktop\Music\Split\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Jay\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Jay\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Jay\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Jay\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Jay\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Jay\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://sympatico.ca/
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {070122AD-4DB4-41A1-8932-6030F7A52F91} - C:\WINDOWS\System32\idojpja.dll
O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem218.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\NetTransport 2\NTIEHelper.dll
O2 - BHO: LBBHO - {EFD84954-6B46-42f4-81F3-94CE9A77052D} - C:\WINDOWS\lbbho.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Microsoft Update] smss32.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [NAVSCAN64.EXE /s] NAVSCAN64.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPMon32.exe"
O4 - HKLM\..\Run: [won update] wapdate.exe
O4 - HKLM\..\Run: [Microsoft DirectX] wuamgrd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Winamp\winampa.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
O4 - HKLM\..\Run: [jrtdcp] C:\WINDOWS\System32\qqswos.exe
O4 - HKLM\..\Run: [NetPumper] "C:\Program Files\NetPumper\NetPumperIEProxy.exe"
O4 - HKLM\..\Run: [WhenUSave] "C:\Program Files\Save\Save.exe"
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [msbb] c:\docume~1\jay\locals~1\temp\msbb.exe
O4 - HKLM\..\Run: [rcvyp] C:\WINDOWS\rcvyp.exe
O4 - HKLM\..\Run: [mpmnchwp] C:\WINDOWS\mpmnchwp.exe
O4 - HKLM\..\Run: [dmjmhah] C:\WINDOWS\dmjmhah.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [lwt] C:\WINDOWS\lwt.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Microsoft Services] lsrv.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\RunServices: [Microsoft Update] smss32.exe
O4 - HKLM\..\RunServices: [NAVSCAN64.EXE /s] NAVSCAN64.exe
O4 - HKLM\..\RunServices: [won update] wapdate.exe
O4 - HKLM\..\RunServices: [Microsoft DirectX] wuamgrd.exe
O4 - HKLM\..\RunServices: [Microsoft Services] lsrv.exe
O4 - HKCU\..\Run: [Microsoft Update] smss32.exe
O4 - HKCU\..\Run: [NAVSCAN64.EXE /s] NAVSCAN64.exe
O4 - HKCU\..\Run: [won update] wapdate.exe
O4 - HKCU\..\Run: [Microsoft DirectX] wuamgrd.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Services] lsrv.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: NetAssistant.lnk = C:\Program Files\NetAssistant\bin\matcli.exe
O8 - Extra context menu item: Download all by Net Transport - C:\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: Download with NetPumper - C:\Program Files\NetPumper\AddUrl.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingsto...TInc/bridge.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{09D09E38-1BCB-4AA3-A023-6192F6AE40B6}: Domain = sympatico.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{09D09E38-1BCB-4AA3-A023-6192F6AE40B6}: NameServer =
O17 - HKLM\System\CS1\Services\Tcpip\..\{09D09E38-1BCB-4AA3-A023-6192F6AE40B6}: Domain = sympatico.ca
O17 - HKLM\System\CS1\Services\Tcpip\..\{09D09E38-1BCB-4AA3-A023-6192F6AE40B6}: NameServer =
O17 - HKLM\System\CS2\Services\Tcpip\..\{09D09E38-1BCB-4AA3-A023-6192F6AE40B6}: Domain = sympatico.ca
O17 - HKLM\System\CS2\Services\Tcpip\..\{09D09E38-1BCB-4AA3-A023-6192F6AE40B6}: NameServer =

#2 PGPhantom


    Superman of SWI

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Posted 28 August 2004 - 08:11 PM

Due to the time passed ...
  • HijackThis ... (Download again as you are running an older version)
    • Double click on "My Computer" to open it.
    • Double click on the local "C-Drive" to open it.
    • Click on "File" => "New Folder" and name it HJT. i.e. The folder will be C:\HJT.
    • Please download HijackThis from any of the following locations:
    • spywareinfo.com
    • subratam.org
    • tools.zerosrealm.com
  • Install/Unzip it into C:\HJT.
  • Only run HijackThis from C:\HJT\HijackThis.exe. That way we can ensure that we have the backup files available in the event that they are needed.
  • Run HijackThis, click on scan and wait for the scan to finish.
  • The "Scan" button will change to "Save Log", click on it and simply press "Save" on the window that will appear.
  • Notepad will open with a copy of the log.
    • Click on "Edit" => "Select All".
    • Click on "Edit" => "Copy". This will copy the contents of the Notepad instance to the clipboard.
  • Please post your entire log here for analysis.

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