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spyware removal help please...

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#1 dask



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Posted 30 June 2004 - 07:32 AM

here is my hijackthis log can some anyone tell me what spyware i have. thanks

Logfile of HijackThis v1.97.7
Scan saved at 8:24:34 AM, on 6/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\WindowsSA\omniscient.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Documents and Settings\Lance Burgo\My Documents\Installed Programs\Spyware Programs\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.comcast.net/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.comcast.n...t/comcast.html"); (C:\Documents and Settings\Lance Burgo\Application Data\Mozilla\Profiles\default\vljz6p68.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_02.src"); (C:\Documents and Settings\Lance Burgo\Application Data\Mozilla\Profiles\default\vljz6p68.slt\prefs.js)
O1 - Hosts: idenupdate.motorola.com
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem218.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: OsbornTech Popup Blocker - {FF1BF4C7-4E08-4A28-A43F-9D60A9F7A880} - C:\WINDOWS\System32\mshelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
O4 - HKLM\..\Run: [vvhzoudgbw] C:\WINDOWS\System32\ndwnyco.exe
O4 - HKLM\..\Run: [msbb] c:\docume~1\kristie\locals~1\temp\msbb.exe
O4 - HKLM\..\Run: [cvip] C:\WINDOWS\cvip.exe
O4 - HKLM\..\Run: [leb] C:\WINDOWS\leb.exe
O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Image Transfer.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...ector/swdir.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {59D04288-805E-4D43-BE09-83B1083E9E1E} (IUpdateAutoLaunch Control) - http://idenphones.mo...eAutoLaunch.ocx
O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://static.flings...c/bridge-c2.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab

#2 NonSuch


    Spyware Eradicator!

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Posted 01 July 2004 - 01:36 AM


You have a CoolWebSearch infection:

Please click here to download CWShredder by Merijn Bellekom. Boot into safe mode....

Reboot into safe mode, this way:
Restart the computer
Immediately begin tapping the <F8> key.
Use the arrow keys to highlight Safe Mode and press the <Enter> key.

Now, run the program, with all other windows closed, hitting 'fix' as opposed to 'scan only.' Then reboot and run the program a second time. (Again in safe mode). Reboot when finished.

Click here to download Spybot Search & Destroy v1.3 - install, update, scan and fix all RED items it finds. Reboot when done.

Perform a customized scan with Ad-aware.....

Click here to download Ad-Aware and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Then click the gear wheel at the top and check these options:

General> activate these: "Automatically save log-file" and "Automatically quarantine objects prior to removal"

Scanning > activate these: "Scan within archives," "Scan active processes," "Scan registry," "Deep scan registry," "Scan my IE Favorites for banned sites" and "Scan my Hosts file."

Tweaks > Scanning Engine> activate this: "Unload recognized processes during scanning."

Tweaks > Cleaning Engine: activate these: "Automatically try to unregister objects prior to deletion" and "Let Windows remove files in use after reboot."

Click "Proceed" to save your settings, then click "Start", make sure "Activate in-depth scan" is ticked green then scan your system. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?" Reboot when finished.

Next, perform an online virus scan at Trend Micro and Panda, and an online Trojan scan at Sygate. (Links are in my signature below). NOTE: You may have to allow Sygate to have access through your firewall, or disable your firewall. Be certain to re-enable the firewall once the scan has finished. Allow these programs to delete anything they may find. Reboot after each scan.

When finished, update HijackThis to the newest version, 1.98:

Open HijackThis, click on -- > Config -- > Misc Tools -- > click on the "check for update online" button and update to v1.98.

Rescan with HijackThis and post a fresh log to this same thread.

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