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nmeekin

I Need an expert!!!

16 posts in this topic

Hi

 

I've been trying to get rid of unwanted spyware etc on my computer, I've just run adaware, spybot S & D, I have norton antivirus (which seems to detect virus's OK but won't delete them) and Spysweeper. I've run all of these things and now just need someone who knows what they are doing to have a quick look at my log and see if it is clear.

 

Thanks you so much, any help is appreciated, this has been driving me nuts for weeks now.

 

Kind regards

Nic :)

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<edit>

 

I'll leave it to PGPhantom.

 

</edit>

Edited by Tuxedo Jack

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Can you please download HijackThis from this link, install it into C:\HJT. Run it, click on scan, save log and please post your entire log here for analysis.

 

Thank you.

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LOL - I was about to reply the same - I'll leave it to you but I refreshed and saw your response :) I'll take care of it - Thanks....

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Oh, sweet irony! What if we'd both said that we'd leave it to each other? It'd be like bashing our heads together until we both passed out, and nmeekin wouldn't have been helped! ^_^

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I did what you asked (I hope?) and here is the log. We have 4 different drives on our computer is that a problem?, (one has windows ME and the other windows XP and then we have one for current data and the other is the back up?, not sure if this is relevant to what you are doing or not, but thought I'd fill you in).

Thanks

 

Logfile of HijackThis v1.97.7

Scan saved at 1:39:55 PM, on 5/20/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

D:\WINDOWS\System32\smss.exe

D:\WINDOWS\system32\winlogon.exe

D:\WINDOWS\system32\services.exe

D:\WINDOWS\system32\lsass.exe

D:\WINDOWS\system32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

D:\WINDOWS\system32\spoolsv.exe

D:\WINDOWS\Explorer.EXE

D:\WINDOWS\System32\cisvc.exe

D:\WINDOWS\System32\gearsec.exe

D:\Program Files\Norton AntiVirus\navapsvc.exe

D:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

D:\Program Files\Common Files\Symantec Shared\ccApp.exe

D:\WINDOWS\SM1BG.EXE

D:\Program Files\Support.com\bin\tgcmd.exe

D:\WINDOWS\System32\rmctrl.exe

D:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe

D:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe

D:\Program Files\QuickTime\qttask.exe

D:\Program Files\iTunes\iTunesHelper.exe

D:\Program Files\Common files\WinTools\WToolsA.exe

D:\Program Files\Norton AntiVirus\SAVScan.exe

D:\PROGRA~1\TRANSD~1\KINDINTRAMORE.exe

D:\Program Files\Messenger\msmsgs.exe

D:\Program Files\AWS\WeatherBug\Weather.exe

D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

D:\WINDOWS\System32\tcpsvcs.exe

D:\WINDOWS\System32\snmp.exe

D:\WINDOWS\System32\svchost.exe

D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

D:\Program Files\WinZip\WZQKPICK.EXE

D:\WINDOWS\System32\devldr32.exe

D:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe

D:\Program Files\iPod\bin\iPodService.exe

D:\Program Files\Common files\WinTools\WToolsS.exe

D:\Program Files\Common files\WinTools\WSup.exe

D:\Program Files\Internet Explorer\iexplore.exe

D:\WINDOWS\System32\cidaemon.exe

C:\HJT\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchexe.com/searchbar.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchexe.com/searchbar.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - D:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O1 - Hosts: estroy

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - D:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar2.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Advanced Tools Check] D:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE

O4 - HKLM\..\Run: [sM1BG] D:\WINDOWS\SM1BG.EXE

O4 - HKLM\..\Run: [tgcmd] "D:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf

O4 - HKLM\..\Run: [RemoteControl] D:\WINDOWS\System32\rmctrl.exe

O4 - HKLM\..\Run: [RoxioEngineUtility] "D:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"

O4 - HKLM\..\Run: [RoxioDragToDisc] "D:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"

O4 - HKLM\..\Run: [RoxioAudioCentral] "D:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"

O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [WinTools] D:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKLM\..\Run: [Clock sect] D:\PROGRA~1\TRANSD~1\KINDINTRAMORE.exe

O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Weather] D:\Program Files\AWS\WeatherBug\Weather.exe 1

O4 - HKCU\..\Run: [spySweeper] D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://d:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://d:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://d:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://d:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab

O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tri...Transporter.cab?

O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8084.7948148148

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab

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Download this: http://www.downloads.subratam.org/VX2Finder.exe and run it

  1. Click "Click To find Find VX2.Abetterinternet"
  2. Delete all files found. You will get a message about "cannot delete this one" matching the same name in the Guardian Key.
  3. Click "Open regedit" will take you right to the Guardian Key(no need to search for it)
  4. Highlight "Guardian", RightClick and choose Security/permissions, you'll get another window with 'advanced'...DE-select (uncheck) the lower box with "inheritable permissions". Hit 'ok' and 'remove' on the following security prompts.
  5. Restart computer.
  6. On restart use VX2Finder again, select + delete the last file, click "User Agent$" will remove that entry from the registry.
  7. Click "Open regedit" again, this time restoring the checkmark in "inheritable permissions"
  8. Click "Guardian.reg" in VX2Finder Deletes the Guardian Key.
  9. Use Find again should produce a clean log of blank values.
  10. Click "Restore Policy" to restore the Debug policy altered in the look2Me installation.(requires reboot to apply, but not immediatley neccessary)

Close all programs/windows, run HijackThis and delete:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchexe.com/searchbar.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchexe.com/searchbar.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - D:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O1 - Hosts: estroy

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - D:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O4 - HKLM\..\Run: [WinTools] D:\Program Files\Common files\WinTools\WToolsA.exe

O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab

 

The following are optional to delete as they are resource hogs:

O4 - HKLM\..\Run: [RoxioDragToDisc] "D:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe" <= I use Roxio and the only thing I lose by deleting this is the drag to disk which I find very problematic to begin with.

O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE

 

Please reboot into safe mode - How do I boot into "Safe" mode?

 

Please cleanup temporary files etc. Browse to and select all contents in the following folders (Windows may be WINNT or WIN98 etc.), and delete (Make sure to delete the sub-folders, but not the Temp folders themselves!):

  • C:\Windows\Temp (all contents)
  • C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files (all contents) <=This will delete all your cached internet content including cookies. This is recommended and strongly suggested.
  • C:\Documents and Settings\<Your Profile>\Local Settings\Temp (all contents)
  • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files [/color](all contents)
  • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp (all contents)
  • Empty your "Recycle Bin".
  • D:\Program Files\Common files\Wintools <= Delete this foleer

Reboot again and log in normally, repost a new HijackThis log into this message for further review.

 

If you have another O/S - Log in under that O/S (Once this one is clean) and post a "NEW" log into a "New" message under that O/S as it willlikely be infected as well.

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Hi

 

I did everything you requested (once I figured out where everything was), and redid the hijack this log, but I noticed a lot of the things I deleted are back

 

Logfile of HijackThis v1.97.7

Scan saved at 4:21:46 PM, on 5/20/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

D:\WINDOWS\System32\smss.exe

D:\WINDOWS\system32\winlogon.exe

D:\WINDOWS\system32\services.exe

D:\WINDOWS\system32\lsass.exe

D:\WINDOWS\system32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

D:\WINDOWS\system32\spoolsv.exe

D:\WINDOWS\Explorer.EXE

D:\WINDOWS\System32\cisvc.exe

D:\WINDOWS\System32\gearsec.exe

D:\Program Files\Common Files\Symantec Shared\ccApp.exe

D:\Program Files\Norton AntiVirus\navapsvc.exe

D:\WINDOWS\SM1BG.EXE

D:\Program Files\Support.com\bin\tgcmd.exe

D:\WINDOWS\System32\rmctrl.exe

D:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

D:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe

D:\Program Files\iTunes\iTunesHelper.exe

D:\PROGRA~1\TRANSD~1\KINDINTRAMORE.exe

D:\Program Files\Messenger\msmsgs.exe

D:\Program Files\AWS\WeatherBug\Weather.exe

D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

D:\Program Files\WinZip\WZQKPICK.EXE

D:\Program Files\Norton AntiVirus\SAVScan.exe

D:\WINDOWS\System32\tcpsvcs.exe

D:\WINDOWS\System32\snmp.exe

D:\WINDOWS\System32\svchost.exe

D:\WINDOWS\System32\devldr32.exe

D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

D:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe

D:\Program Files\iPod\bin\iPodService.exe

C:\HJT\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchexe.com/searchbar.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchexe.com/searchbar.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - D:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - D:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar2.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Advanced Tools Check] D:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE

O4 - HKLM\..\Run: [sM1BG] D:\WINDOWS\SM1BG.EXE

O4 - HKLM\..\Run: [tgcmd] "D:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf

O4 - HKLM\..\Run: [RemoteControl] D:\WINDOWS\System32\rmctrl.exe

O4 - HKLM\..\Run: [RoxioEngineUtility] "D:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"

O4 - HKLM\..\Run: [RoxioAudioCentral] "D:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"

O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [Clock sect] D:\PROGRA~1\TRANSD~1\KINDINTRAMORE.exe

O4 - HKLM\..\Run: [WinTools] D:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKLM\..\Run: [MSConfig] D:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Weather] D:\Program Files\AWS\WeatherBug\Weather.exe 1

O4 - HKCU\..\Run: [spySweeper] D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://d:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://d:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://d:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://d:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab

O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tri...Transporter.cab?

O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8084.7948148148

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

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Please download, install and run Tojan Hunter (Trial).

 

Close all programs/windows and delete:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchexe.com/searchbar.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchexe.com/searchbar.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - D:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - D:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)

O4 - HKLM\..\Run: [sM1BG] D:\WINDOWS\SM1BG.EXE

O4 - HKLM\..\Run: [tgcmd] "D:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf

O4 - HKLM\..\Run: [RemoteControl] D:\WINDOWS\System32\rmctrl.exe

O4 - HKLM\..\Run: [Clock sect] D:\PROGRA~1\TRANSD~1\KINDINTRAMORE.exe

O4 - HKLM\..\Run: [WinTools] D:\Program Files\Common files\WinTools\WToolsA.exe

O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab

O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tri...Transporter.cab?

O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8084.7948148148

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

 

Please delete the directory D:\Program Files\Common files\WinTools

Reboot and post a new log into this message for further review.

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Hi again

 

Done all requested, Trojan hunter didn't find anything, and this time when I deleted stuff in hijack this it doesn't appear to have returned, looks much shorter (which I'm assuming is good!)

 

Here's the new log

 

Logfile of HijackThis v1.97.7

Scan saved at 12:14:36 PM, on 5/21/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

D:\WINDOWS\System32\smss.exe

D:\WINDOWS\system32\csrss.exe

D:\WINDOWS\system32\winlogon.exe

D:\WINDOWS\system32\services.exe

D:\WINDOWS\system32\lsass.exe

D:\WINDOWS\system32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

D:\WINDOWS\system32\spoolsv.exe

D:\WINDOWS\System32\alg.exe

D:\WINDOWS\System32\cisvc.exe

D:\WINDOWS\System32\gearsec.exe

D:\Program Files\Norton AntiVirus\navapsvc.exe

D:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

D:\Program Files\Norton AntiVirus\SAVScan.exe

D:\WINDOWS\System32\tcpsvcs.exe

D:\WINDOWS\System32\snmp.exe

D:\WINDOWS\System32\svchost.exe

D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

D:\WINDOWS\Explorer.EXE

D:\Program Files\Common Files\Symantec Shared\ccApp.exe

D:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe

D:\Program Files\iTunes\iTunesHelper.exe

D:\Program Files\Messenger\msmsgs.exe

D:\Program Files\AWS\WeatherBug\Weather.exe

D:\Program Files\iPod\bin\iPodService.exe

D:\Program Files\WinZip\WZQKPICK.EXE

D:\WINDOWS\System32\devldr32.exe

D:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe

D:\WINDOWS\System32\msiexec.exe

D:\WINDOWS\System32\cidaemon.exe

D:\WINDOWS\System32\MsiExec.exe

D:\Program Files\Internet Explorer\iexplore.exe

C:\HJT\HijackThis.exe

 

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar2.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Advanced Tools Check] D:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE

O4 - HKLM\..\Run: [RoxioEngineUtility] "D:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"

O4 - HKLM\..\Run: [RoxioAudioCentral] "D:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"

O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [THGuard] "D:\Program Files\TrojanHunter 3.8\THGuard.exe"

O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Weather] D:\Program Files\AWS\WeatherBug\Weather.exe 1

O4 - HKCU\..\Run: [spySweeper] D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://d:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://d:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://d:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://d:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

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Looking real good :)

Final recommendation ...

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

Edited by PGPhantom

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:D That's fantastic thanks, I think I've spent more time with this computer than I have with my kids recently!

 

As you suggested earlier I've logged in under my husbands log and run Hijack this and here is the results, anything I need to do with it. :unsure:

 

Logfile of HijackThis v1.97.7

Scan saved at 1:32:34 PM, on 5/21/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

D:\WINDOWS\System32\smss.exe

D:\WINDOWS\system32\csrss.exe

D:\WINDOWS\system32\winlogon.exe

D:\WINDOWS\system32\services.exe

D:\WINDOWS\system32\lsass.exe

D:\WINDOWS\system32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

D:\WINDOWS\system32\spoolsv.exe

D:\WINDOWS\System32\alg.exe

D:\WINDOWS\System32\cisvc.exe

D:\WINDOWS\System32\gearsec.exe

D:\Program Files\Norton AntiVirus\navapsvc.exe

D:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE

D:\Program Files\Norton AntiVirus\SAVScan.exe

D:\WINDOWS\System32\tcpsvcs.exe

D:\WINDOWS\System32\snmp.exe

D:\WINDOWS\System32\svchost.exe

D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

D:\WINDOWS\System32\cidaemon.exe

D:\WINDOWS\Explorer.EXE

D:\Program Files\Common Files\Symantec Shared\ccApp.exe

D:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe

D:\Program Files\iTunes\iTunesHelper.exe

D:\WINDOWS\System32\devldr32.exe

D:\Program Files\Messenger\msmsgs.exe

D:\Program Files\AWS\WeatherBug\Weather.exe

D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

D:\Program Files\WinZip\WZQKPICK.EXE

D:\Program Files\PowerQuest\DataKeeper 5.0\DataKeeper.exe

D:\Program Files\iPod\bin\iPodService.exe

D:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe

C:\HJT\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchexe.com/searchbar.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar2.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Advanced Tools Check] D:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE

O4 - HKLM\..\Run: [RoxioEngineUtility] "D:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"

O4 - HKLM\..\Run: [RoxioAudioCentral] "D:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"

O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [THGuard] "D:\Program Files\TrojanHunter 3.8\THGuard.exe"

O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Weather] D:\Program Files\AWS\WeatherBug\Weather.exe 1

O4 - HKCU\..\Run: [spySweeper] D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

O4 - Startup: DataKeeper.lnk = D:\Program Files\PowerQuest\DataKeeper 5.0\DataKeeper.exe

O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: &Google Search - res://D:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://D:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://D:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://D:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://D:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O9 - Extra button: WeatherBug (HKCU)

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From HijackThis delete:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchexe.com/searchbar.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)

 

Other than that - Pretty good and clean :)

 

Thank you for sticking in there until we got all of this resolved.

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Thank you Humble Helper, you have made a me a very happy computer user. Thanks for all your patient and expertise. Hope you have a great weekend. :D

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