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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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cyim

unable to download

2 posts in this topic

Hi,

I've read the FAQ and have tried to download Ad-Aware and Spybot onto my computer, yet neither one of those programs seem to be responding. My computer won't allow them to be downloaded. However, HijackThis was downloaded on to my system with little to no trouble. I have gone through the process of scanning my computer with HijackThis, and this is what I came up with:

-------------------------------------------------------------------------------------------------------------------

Logfile of HijackThis v1.97.7

Scan saved at 12:20:48 PM, on 6/24/04

Platform: Windows 98 SE (Win9x 4.10.2222A)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\SPOOL32.EXE

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\MSTASK.EXE

C:\COMPAQ\INTERNET\ISDBDC.EXE

C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE

C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\MCTOOL.EXE

C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSSTAT.EXE

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\RUNDLL32.EXE

C:\WINDOWS\TASKMON.EXE

C:\WINDOWS\SYSTEM\SYSTRAY.EXE

C:\COMPAQ\CPQINET\CPQINET.EXE

C:\PROGRAM FILES\WUSB11 WLAN MONITOR\WLAN_CFG.EXE

C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE

C:\WINDOWS\RunDLL.exe

C:\PROGRAM FILES\EZULA\MMOD.EXE

C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE

C:\WINDOWS\SYSTEM\WMIEXE.EXE

C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.EXE

C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.EXE

C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50032

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://allaboutsearching.com/searchbar.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.zestyfind.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redire...&LC=0409&c=1c00

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://allaboutsearching.com/searchbar.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL

O1 - Hosts: 69.20.16.183 auto.search.msn.com

O1 - Hosts: 69.20.16.183 search.netscape.com

O1 - Hosts: 69.20.16.183 ieautosearch

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL

O3 - Toolbar: Dead Proxy Junk - {DDDF5E6F-DA11-EA83-4091-D2DFF8DCD476} - C:\PROGRAM FILES\ONEMEETCHIN\PING ADMIN.DLL (file missing)

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL

O4 - HKLM\..\Run: [scanRegistry] c:\windows\scanregw.exe /autorun

O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [systemTray] systray.exe

O4 - HKLM\..\Run: [VsecomrEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSEcomR.EXE

O4 - HKLM\..\Run: [Vshwin32EXE] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE

O4 - HKLM\..\Run: [VsStatEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSSTAT.EXE /SHOWWARNING

O4 - HKLM\..\Run: [CountrySelection] pctptt.exe

O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe

O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe

O4 - HKLM\..\Run: [cpqns] c:\compaq\cpqinet\cpqnpcss.exe

O4 - HKLM\..\Run: [service Connection] c:\cpqs\bwtools\sccenter.exe

O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe

O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe

O4 - HKLM\..\Run: [QBCD Autorun] E:\autorun.exe restart TIMER_SEQUENCE first

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [WLAN_Cfg.exe] C:\Program Files\WUSB11 WLAN Monitor\WLAN_Cfg.exe

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [setDefPrt] C:\Program Files\Brother\BRMFLPRO\SetDefPrt.exe

O4 - HKLM\..\Run: [bitscreative] C:\PROGRA~1\Settingspluscorn\activestupid.exe

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [schedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [isdbdc] c:\compaq\internet\isdbdc.exe

O4 - HKLM\..\RunServices: [Vshwin32EXE] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE

O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY

O4 - HKCU\..\Run: [spyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup

O4 - HKCU\..\Run: [eZmmod] C:\PROGRA~1\ezula\mmod.exe

O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe

O4 - Startup: America Online 5.0 Tray Icon.lnk = C:\WINDOWS\Desktop\America Online 5.0\aoltray.exe

O9 - Extra button: Translate (HKLM)

O9 - Extra 'Tools' menuitem: AV &Translate (HKLM)

O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL (HKLM)

O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host (HKLM)

O9 - Extra button: RealGuide (HKLM)

O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll

O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

O12 - Plugin for .exe: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll

O12 - Plugin for .scr: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (CShockwaveDownloadCtl Class) - http://download.macromedia.com/pub/shockwa.../swdir8d205.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7876.3268055556

O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = WCCoaches

O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 65.106.1.196,65.106.7.196

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Looks like you have several problems, including EZula and Wintools. Unfortunately, not being able to download Spybot makes things a bit more difficult. The first thing we'll try to do is get you to the point where you CAN download Spybot. Go into Hijack This and place a check mark next to the following entries:

 

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKCU\..\Run: [eZmmod] C:\PROGRA~1\ezula\mmod.exe

 

Then click the "Fix Checked" button. This isn't everything, but should get rid of some of the more hardcore stuff. Reboot the machine after this and attempt to download Spybot again. If you can - run it and remove whatever it finds. If not, post a new Hijack log, and we'll take it from there. Good luck!

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