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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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User with problems

2 posts in this topic

I have a user that has been logging in from home and had so many adware problems it is simply scary. His browser address bar is even grayed out and can't be typed in. I've had him run ad-aware, spybot, and cwshredder. He's still got some wtools problems and spybot can't seem to remove a couple of the things he's found. I had him create a hijackthis log and send it to me and this is what it is. I saw some of these things and knew they needed to be fixed, but have no idea about some of the others. Can anybody show me exactly which of these needs to be repaired by hijackthis for this guy to be able to work again. Thanks a ton!!!





Logfile of HijackThis v1.97.7

Scan saved at 2:16:05 PM, on 6/30/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)


Running processes:











C:\Program Files\Common files\WinTools\WToolsS.exe


C:\Program Files\Microsoft Works\WksSb.exe


C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe

C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe


C:\Program Files\Common files\WinTools\WToolsA.exe




C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe

C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe

C:\Program Files\AIM95\aim.exe

C:\Documents and Settings\Harllee\Application Data\soba.exe


C:\Program Files\Citrix\ICA Client\pnagent.exe




C:\Program Files\Common files\WinTools\WSup.exe


C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50094

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://northernvirginia.cox.net/

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50094

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50094

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - C:\WINDOWS\System32\mseggo.gif

O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINDOWS\System32\msibkd.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O2 - BHO: (no name) - {B549456D-F5D0-4641-BCED-8648A0C13D83} - C:\WINDOWS\BrowserHelper.dll

O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKLM\..\Run: [mgavrtclexe] C:\WINDOWS\MCBin\AV\Rt\mgavrtcl.exe

O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe

O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe


O4 - HKLM\..\Run: [havcv] C:\WINDOWS\havcv.exe

O4 - HKLM\..\Run: [EJJWoY] C:\windows\temp\EJJWoY.exe

O4 - HKLM\..\Run: [53RKL3@4QABSCZ] C:\WINDOWS\System32\QmtPCB55.exe

O4 - HKLM\..\Run: [sysUpd] C:\WINDOWS\sysupd.exe

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe

O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe

O4 - HKLM\..\Run: [fash] C:\WINDOWS\fash.exe

O4 - HKLM\..\Run: [ilopcnmite] C:\WINDOWS\System32\ivbndb.exe

O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe

O4 - HKLM\..\Run: [vbwave] C:\WINDOWS\addins\vbwave.exe

O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"

O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 4200 Series\Fax\fm3032.exe" /s

O4 - HKLM\..\Run: [3m74qf0t.exe] C:\WINDOWS\3m74qf0t.exe /dk

O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl

O4 - HKCU\..\Run: [Htra] C:\Documents and Settings\Harllee\Application Data\soba.exe

O4 - HKCU\..\Run: [WTSS] C:\WINDOWS\System32\wapicc.exe

O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q

O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msgked.exe

O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe

O4 - HKCU\..\Run: [3m74qf0t.exe] C:\WINDOWS\3m74qf0t.exe /dk

O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXE

O4 - Global Startup: Program Neighborhood Agent.lnk = C:\Program Files\Citrix\ICA Client\pnagent.exe

O4 - Global Startup: 3m74qf0t.lnk = C:\WINDOWS\3m74qf0t.exe

O9 - Extra button: AIM (HKLM)

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...ector/swdir.cab

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...etup1.0.0.8.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8143.5784027778

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

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