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ie keeps closing down


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#1 rigbyuk

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Posted 30 June 2004 - 04:08 PM

i'm helping a good friend because he can't use internet explorer as it keeps shutting down. this is what it displays:
appname:iexplore.exe
appver:6.0.2600.0
modname:swin32.dll
modver:1.0.0.1
offset:000037ed

i have got hijackthis loaded onto disk for him with instructions for use.i will post his log for help on this site,but i need reassurance that i am going the right way about this first. any comments or help very appreciated. thanks guys

#2 mjp65aa

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Posted 30 June 2004 - 07:06 PM

Well,

If u have puter and net and CD burner, why not just uninstall IE and get new verison?

http://www.microsoft...1downloads.mspx
mjp65

#3 rigbyuk

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Posted 01 July 2004 - 01:47 AM

thanks for helping,

i'll try that later, will post the outcome......




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