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Unfixable Hijack? Please help.


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#1 sardius

sardius

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Posted 01 July 2004 - 01:47 PM

I've tried everything for days, and still no solution. My browser doesnt even work. Not only is it hijacked, but after the initial view, it wont let me view any pages at all, it gives the error that nothing is there. Oh please, help me!

Logfile of HijackThis v1.97.7
Scan saved at 1:26:46 AM, on 7/1/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\iexplore.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\AIM95\aim.exe
C:\Documents and Settings\Jean\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://try-this-search.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://try-this-search.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://try-this-search.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://try-this-search.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://try-this-search.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://try-this-search.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://try-this-search.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://try-this-search.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://try-this-search.com
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Jean\Application Data\Mozilla\Profiles\default\dpihdpdf.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {576EB0AD-6980-11D5-A9CD-0001032FEE17} - C:\Program Files\Yahoo!\Common\ycheckh.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] "C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [iestart] C:\Program Files\Windows Media Player\wmplayer.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [iexplore] C:\WINDOWS\System32\iexplore.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.0_03) -
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {CAFEEFAC-0014-0000-0003-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_03) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab

#2 WinHelp2002

WinHelp2002

    Taking back the Internet

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Posted 01 July 2004 - 03:38 PM

Hi,
First thing to do is ...

Reconfigure Windows Explorer to show Hidden Files:
Open the Windows Explorer Folder Options - View [tab]:

Scroll down to the "Files and Folders" section.
Select: "Display the contents of system folders".

Scroll down to the "Hidden Files and Folders" section.
Select: "Show hidden files and folders", Ok the prompt
Uncheck: "Hide file extensions for known file types"
Uncheck: "Hide protected operating system files" Ok the Prompt, click Apply

Click the "Apply to all Folders" button. Close Windows Explorer.

Next:

Close all open windows, except for HijackThis place a check in each of the following:
Then click "Fix checked".

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://try-this-search.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://try-this-search.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://try-this-search.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://try-this-search.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://try-this-search.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://try-this-search.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://try-this-search.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://try-this-search.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://try-this-search.com
O4 - HKLM\..\Run: [iestart] C:\Program Files\Windows Media Player\wmplayer.exe
O4 - HKCU\..\Run: [iexplore] C:\WINDOWS\System32\iexplore.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?


Then reboot, on restart, restart in Safe Mode (see "How To" below)

Start | Run (type) "%temp%" (no quotes)
Completely delete the entire contents of that "temp" folder.

Open Windows Explorer locate and delete the following:

C:\WINDOWS\System32\iexplore.exe <--this file
Note: do not delete: C:\Program Files\Internet Explorer\iexplore.exe

Restart normally and then ...

Posted ImageImportant!
Your system is severly out of date!
Visit Windows Update and install all the "Critical Updates"
http://v4.windowsupd.../en/default.asp

After the above update HijackThis and post a fresh log ...

Download Posted Image HijackThis! 1.98

After the above, reboot, rescan with HijackThis and post a fresh log ...
Mike
Former Microsoft MVP Posted Image 1999-2012
"There's no place like 127.0.0.1"
Posted Image
Blocking Malware, Parasites, Hijackers, Trojans, http://www.mvps.org/...p2002/hosts.htm with a HOSTS file




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