Posted 01 July 2004 - 08:22 PM
I provide tech support for the company I work for, and yesterday I got a call from a user who could not insert a floppy into the drive. Thinking that the metal slide may have come off I asked him to check the drive for a blockage, but he swore blind that there was nothing inside.
So this afternoon I visited the office armed with my toolbox and a spare floppy drive, just in case. I looked at the pc and I immediately saw the problem; the chassis was upside down!
It turned out that a couple of weeks ago there had been a 're-organising' of the office and some of the computers had been moved around. I was amazed that he nor anyone else did not even notice that the logo's on the front were upside down.
I have dealt with a few 'mis-haps' in my time but I think this takes the prize.
Posted 02 July 2004 - 03:46 PM
I got sent off to look at it (being the newbie, I was to phone back if I needed one of the experts).
Spent ages running through the diagnostics and everything.
Then it clicked, check the connection (I'd put my hand round the back and pushed the cable to check it was secure without looking).
Round the back of the computer I went.
Guess what was wrong? He'd plugged the speakers into the microphone socket!!!!
Taught me a lesson though, always check the bleedin obvious first rather than look for the hard option!!
Posted 04 July 2004 - 01:07 PM
It is good to be able to giggle about things but I do try not to be too hard on people. A case in point was when a colleague's pc was infected by the Netsky virus, and it dropped loads of files on her hard drive, some of which have sexual content in the names. She phoned me in quite a distressed state promising me that she had not been viewing porn. I don't believe she would have contacted me in the first instance if she felt that I would be harsh with her.
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