Jump to content


Photo

Having trouble post spyware removal


  • Please log in to reply
1 reply to this topic

#1 docdhc

docdhc

    Member

  • New Member
  • Pip
  • 2 posts

Posted 01 July 2004 - 08:24 PM

Running windows xp, found spyware, scanned with scanner on symantec website, deleted infected files (spybot.worm32), used ad-aware. Still cannot use norton AV, installed Nortonsystem works 2004 but it will not activate or run. Cannot access symantec support websites or any similar help websites. I had to go on my old computer to get into this forum. I tried to disable my firewall through the network connections screen, it will not let me. I tried to get into the services screen to disable the xp firewall, it will not let me. The virus or spyware seems smarter than I am. It lets me use the internet as long as the site doesn't involve spyware or virus help. Scanning with ad-aware and with the NAV disk (pre-installation scan) appears clean. Should I reinstall windows xp? Any help would be greatly appreciated. Thanks.

#2 docdhc

docdhc

    Member

  • New Member
  • Pip
  • 2 posts

Posted 02 July 2004 - 10:21 PM

i really need help disabling my xp firewall. Can anyone help with that?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Member of ASAP and UNITE
Support SpywareInfo Forum - click the button