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davidW

help, family computer is corrupted (IE browser)

2 posts in this topic

Well, let me start by saying that I have read over the various links and messages and notes here and now Im going to post my question before I get REALLY confused!

 

My family has a family computer and somehow (probably our teenage son! :) ) Internet Explorer has a new homepage that is infected with something nasty.

 

I have the following URL on my IE homepage:

res://apmza.dll/index.html#27063

 

I have run:

Search and destroy

AdWare

Spy Sweeper

Hijackthis

CWSshredder

and Norton

 

I have also changed my homepage URL in the tools/options section and everything will get cleaned up, BUT as soon as I restart our computer I get this from Adware....

 

screen34.jpg

 

so it keeps coming back! and then when I open IE .....the URL is changed once again to the corrupted homepage.

 

We are at our witts end, can someone please help??

 

This is my logline from hijackthis....im not sure what this stuff means, hopefully someone will be kind enough to help us.

 

Thanks alot!

 

davidW

 

------

Logfile of HijackThis v1.98.0

Scan saved at 10:01:49 PM, on 7/1/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

c:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Softex\OmniPass\Omniserv.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Softex\OmniPass\OPXPApp.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\System32\hkcmd.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

C:\Program Files\QuickTime\qttask.exe

C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe

C:\documents and settings\owner\local settings\temp\0JFW4D5.exe

C:\WINDOWS\crcj32.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\America Online 9.0b\aoltray.exe

C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe

C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe

C:\WINDOWS\System32\wbem\wmiprvse.exe

C:\WINDOWS\netlk32.exe

C:\Documents and Settings\Owner\Desktop\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus9.hpwis.com/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R3 - Default URLSearchHook is missing

F0 - system.ini: Shell=

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {61BB595D-A6B2-4293-216F-8317630E1849} - C:\WINDOWS\system32\crtq.dll

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect

O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"

O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run

O4 - HKLM\..\Run: [0JFW4D5] C:\documents and settings\owner\local settings\temp\0JFW4D5.exe

O4 - HKLM\..\Run: [crcj32.exe] C:\WINDOWS\crcj32.exe

O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe

O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0b\aoltray.exe

O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe

O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe

O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)

O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)

O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file)

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - (no file)

O9 - Extra button: Microsoft® JavaScript® Console - {EB805938-3FD5-40FD-B30E-AB323F6C1824} - C:\WINDOWS\system32\comdlg32.ocx

O9 - Extra 'Tools' menuitem: JavaScript Console - {EB805938-3FD5-40FD-B30E-AB323F6C1824} - C:\WINDOWS\system32\comdlg32.ocx

O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file) (HKCU)

O9 - Extra button: Microsoft® JavaScript® Console - {EB805938-3FD5-40FD-B30E-AB323F6C1824} - C:\WINDOWS\system32\comdlg32.ocx (HKCU)

O9 - Extra 'Tools' menuitem: JavaScript Console - {EB805938-3FD5-40FD-B30E-AB323F6C1824} - C:\WINDOWS\system32\comdlg32.ocx (HKCU)

O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab

O16 - DPF: {52ADE293-85E8-11D2-BB22-00104B0EA281} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v7/ticker.cab

O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} - http://us.dl1.yimg.com/download.yahoo.com/...ropper1_1us.cab

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