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Infection. Please assist.


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#1 ddolphin

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Posted 29 June 2009 - 02:24 PM

This problem started out today when Google Chrome started getting random errors and wouldn't go to any websites.

I tried to uninstall and reinstall but this didn't fix the errors I was getting.

I tried to install another browser, Avant, and when it installed it said "Blah blah blah.. please run your anti-virus."

This concerned me, so I did just what it said. I ran Norton with no results, I tried to then access an online virus scanner, this did not work because I couldn't access ANY online virus scanners (I just get a DNS failure, like the webpage isn't real)

However if I turn on Tor, and use Firefox, I can navigate to any website.

I checked my HOSTS file and it looks fairly clean (*besides the comments):

127.0.0.1 localhost
::1 localhost

I am in the process of running ClamWin and Malwarebytes. I also will probably run AdAware and Spybot.

Here is my Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:23:14 PM, on 6/29/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Raxco\PerfectDisk10\PDAgentS1.exe
C:\Windows\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Vidalia Bundle\Vidalia\vidalia.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Vidalia Bundle\Privoxy\privoxy.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Vidalia Bundle\Tor\tor.exe
C:\Users\david\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Users\david\AppData\Local\Chromium\Application\chrome.exe
C:\Program Files\ClamWin\bin\ClamTray.exe
C:\Users\david\AppData\Local\Chromium\Application\chrome.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Users\david\AppData\Local\Chromium\Application\chrome.exe
C:\Program Files\Raxco\PerfectDisk10\PerfectDisk.exe
C:\Users\david\AppData\Local\Chromium\Application\chrome.exe
C:\Users\david\AppData\Local\Chromium\Application\chrome.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\ClamWin\bin\ClamWin.exe
C:\Program Files\ClamWin\bin\clamscan.exe
C:\Users\david\AppData\Local\Chromium\Application\chrome.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\david\AppData\Local\Chromium\Application\chrome.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Users\david\AppData\Local\Chromium\Application\chrome.exe
C:\Program Files\Notepad++\notepad++.exe
C:\Users\david\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\Program Files\IEPro\IEProRs.dll/easyhome.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:8118
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=,
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [VAIOCameraUtility] "C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [ClamWin] "C:\Program Files\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [Vidalia] "C:\Program Files\Vidalia Bundle\Vidalia\vidalia.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\david\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Privoxy.lnk = C:\Program Files\Vidalia Bundle\Privoxy\privoxy.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{B23D038D-04EF-4E54-A374-6CEF0C753E74}: NameServer = 192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = linksys
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = linksys
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\Skype4COM.dll
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c9443a6fed7a03) (gupdate1c9443a6fed7a03) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Lookout Citadel Server (LkCitadelServer) - National Instruments, Inc. - C:\Windows\system32\lkcitdl.exe
O23 - Service: National Instruments PSP Server Locator (lkClassAds) - National Instruments, Inc. - C:\Windows\system32\lkads.exe
O23 - Service: National Instruments Time Synchronization (lkTimeSync) - National Instruments, Inc. - C:\Windows\system32\lktsrv.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NI Configuration Manager (mxssvr) - National Instruments Corporation - C:\Program Files\National Instruments\MAX\nimxs.exe
O23 - Service: National Instruments Citadel (NICitadel5Service) - National Instruments, Inc. - C:\Windows\system32\nicitdl5.exe
O23 - Service: nidevldu - National Instruments Corporation - C:\Windows\system32\nipalsm.exe
O23 - Service: National Instruments Domain Service (NIDomainService) - National Instruments, Inc. - C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
O23 - Service: NILM License Manager - Macrovision Corporation - C:\Program Files\National Instruments\Shared\License Manager\Bin\lmgrd.exe
O23 - Service: nipxirmu - National Instruments Corporation - C:\Windows\system32\nipalsm.exe
O23 - Service: NI Service Locator (niSvcLoc) - National Instruments Corp. - C:\Windows\system32\nisvcloc.exe
O23 - Service: National Instruments Variable Engine (NITaggerService) - National Instruments, Inc. - C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDEngine.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\stacsv.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VNC Server (winvnc) - TightVNC Group - C:\Program Files\TightVNC\WinVNC.exe
O23 - Service: WIBU-KEY Server (WkSvw32.exe) - WIBU-SYSTEMS AG - C:\Program Files\WIBUKEY\Server\WkSvw32.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 13425 bytes

#2 SWI Support Robot

SWI Support Robot

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Posted 02 July 2009 - 02:44 AM

Welcome to SWI. We apologize for the delay; our helpers have been very busy.
If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

Thank you for your patience.

[this is an automated reply]
This is an automated message. It does not count as help.

#3 nasdaq

nasdaq

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Posted 02 July 2009 - 03:33 PM

Hi,
I'm nasdaq and will be helping you.

Print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.

Please change the location of HijackThis.exe.
Create a new folder in your C: Drive
Name it C:\HJT or HijackThis and move the HijackThis.exe file in it.
It's best for this tool NOT TO be located in your Desktop or in a TEMP folder.
This way you can undo any changes if something goes wrong and will prevent the tool placing shortcuts on your Desktop and creating temporary files in your C:\ drive.
===

Since nothing or a malware infection has been infected Please download random's system information tool (RSIT) by random/random from >>here<< and save it to your desktop.
  • Double click on RSIT.exe to launch program.
  • Click Continue at the disclaimer screen.
  • Your firewall may alert you that RSIT is requesting Internet access. Please allow it.
  • Once it has finished, two logs will open: log.txt<-- this will be maximized and info.txt<-- this will be minimized.

These reports are long, please post the contents of both logs (in separate post) in your next reply.
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

#4 nasdaq

nasdaq

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Posted 17 July 2009 - 08:47 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760




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