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Randyg

Spyware causing scanning programs to crash

4 posts in this topic

Hey guys,

 

 

Here is a detailed explanation of my situation I am running on Windows Vista and my web browser is Firefox,

when I use a search engine once I click on a link it will redirect me to another site,also Firefox crashes.

 

I have ran Windows defender scan Norton Internet Security scan and IObit Security 360 scan and non have fixed this.

I tried running ad aware scan once it starts scanning the program crashes and then when I try to open it I get an error message stating windows cannot access the specified file, you may not have the appropriate permission to access the item.

 

so I read the FAQ's and that same problem happened when I tried scanning my computer with Malwarebytes anti-malware,Spybot S&D and with Hijackthis!

so I'm kinda stuck here, hopefully you guys can help me out

 

 

thanks in advance

 

Hi,

 

Help us help you.

 

Please read this article and follow the protocol.

http://spywareinfoforum.com/index.php?showtopic=23382

Then submit a fresh HijackThis log. One of our helpers will take care of you. It's the only way we can give you sound advice.

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Welcome to SWI. We apologize for the delay; our helpers have been very busy.

 

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

 

Thank you for your patience.

 

 

[this is an automated reply]

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Hi,

 

Do you still need help with this problem?

 

jedi

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Due to the lack of feedback this Topic is closed.

 

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.

 

Everyone else please begin a New Topic.

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