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spyware/hijacked log -gingerjoe


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#1 gingerjoe

gingerjoe

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Posted 01 December 2009 - 11:44 PM

Adware, spyware I really don't know what it is but I'm afraid to do anything on my computer that involves private information.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:58:06 PM, on 12/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\winupdate86.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Documents and Settings\steave\My Documents\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myhomemsn...64a629ca7c3e4ad
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: TransactionProtector BHO - {C1656CCA-D2EA-4A32-94AE-AE0B180E6449} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll (file missing)
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Transaction Protector - {E7620C98-FCCC-40E5-92EC-C7685D2E1E40} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll (file missing)
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\Program Files\Stardock\WinCustomize\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [winupdate86.exe] C:\WINDOWS\system32\winupdate86.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [01859536149126766807251370199969] C:\Program Files\Antivirus 2009\av2009.exe
O4 - HKCU\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\ApcMain.exe -m
O4 - HKCU\..\Run: [PC SpeedScan Pro] C:\Program Files\Ascentive\PC SpeedScan Pro\PCSpeedScan.exe -m
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://ra.qwest.com...oad/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zon...1/GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: WMP54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

--
End of file - 7780 bytes



http://www.bleepingc...opic247705.html That is an example of the problems I am having. No task manger, can't even open up minesweeper. Instead of using the Norton like they did I used AVG virus protection and used the Malwarebytes ' Anti-Malware and the log looked like this:

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 3

11/30/2009 9:23:15 PM
mbam-log-2009-11-30 (21-23-15).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 188326
Time elapsed: 1 hour(s), 38 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 2
Registry Data Items Infected: 8
Folders Infected: 0
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\TypeLib\{497dddb6-6eee-4561-9621-b77dc82c1f84} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{4e980492-027b-47f1-a7ab-ab086dacbb9e} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{5ead8321-fcbb-4c3f-888c-ac373d366c3f} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{31f3cf6e-a71a-4daa-852b-39ac230940b4} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\CrucialSoft Ltd (Rogue.MSAntiSpyware) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\system32\SysRestore.dll (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Bad: (Explorer.exe logon.exe) Good: (Explorer.exe) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\steave\My Documents\Justin's Stuff\curl.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP654\A0124378.dll (Rogue.Ascentive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SysRestore.dll (Rogue.Ascentive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\critical_warning.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nusufugi.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yuzohiku.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSdxgp.dll (Rootkit.TDSS) -> Quarantined and deleted successfully.





If you can help me in any way I'd appreciate it, thanks :)

#2 nasdaq

nasdaq

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Posted 04 December 2009 - 10:46 AM

Hi,
I'm nasdaq and will be helping you.

Print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: TransactionProtector BHO - {C1656CCA-D2EA-4A32-94AE-AE0B180E6449} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll (file missing)
O3 - Toolbar: Transaction Protector - {E7620C98-FCCC-40E5-92EC-C7685D2E1E40} - C:\Program Files\Trend Micro\TrendSecure\TransactionProtector\TSToolbar.dll (file missing)
O4 - HKLM\..\Run: [winupdate86.exe] C:\WINDOWS\system32\winupdate86.exe
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKCU\..\Run: [01859536149126766807251370199969] C:\Program Files\Antivirus 2009\av2009.exe
O4 - HKCU\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\ApcMain.exe -m
O4 - HKCU\..\Run: [PC SpeedScan Pro] C:\Program Files\Ascentive\PC SpeedScan Pro\PCSpeedScan.exe -m


Click on Fix Checked when finished and exit HijackThis.

Delete these folders/files in bold if found.

C:\WINDOWS\system32\winupdate86.exe <- file
C:\Program Files\Antivirus 2009\ <- folder

Restart the computer normally.

===

Download: CCleaner (freeware)
http://www.majorgeek...wnload4191.html
Run the installer, and uncheck the option to install Yahoo toolbar (unless you want Yahoo toolbar).
Once installed, run CCleaner click the Windows [tab]
The following should be selected by default, if not, please select:

Posted Image

Next: click Options click the Settings tab
Then click Run Cleaner (bottom right) then Exit
*/*

Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Include a fresh HijackThis log in your next reply.

Let me know what problem persists.
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

#3 gingerjoe

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Posted 04 December 2009 - 06:43 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:39:50 PM, on 12/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\steave\My Documents\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myhomemsn...64a629ca7c3e4ad
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\Program Files\Stardock\WinCustomize\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://ra.qwest.com...oad/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zon...1/GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: WMP54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

--
End of file - 6603 bytes


Results of screen317's Security Check version 0.99.1
Windows XP Service Pack 3
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG Free 9.0
AVG Identity Protection
``````````````````````````````
Anti-malware/Other Utilities Check:

HijackThis 2.0.2
CCleaner
Java 2 Runtime Environment, SE v1.4.2_03
Adobe Flash Player 10
Adobe Reader 6.0.1
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
``````````````````````````````
DNS Vulnerability Check:

Request Timed Out (Wireless Internet connection/Disconnected Internet/Proxy?)

`````````End of Log```````````



Here are the two logs. The warnings signs that would come up frequently (the bloop in the bottom right and the popup that wanted you to buy IDS software) are gone. I still can't change my desktop background picture, start task manager, and have no sound. Thanks for the help so far though, the warnings signs were a real pain.

#4 nasdaq

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Posted 05 December 2009 - 09:20 AM

Your HijackThis log is clean.

Please download JavaRa

If you get this message:
Problems with the download? Please use this direct link or try another mirror.

Select the Direct link download unzip it to your Desktop.

Double click JavaRa.exe then click Remove Older Versions.

Follow any prompts; a log will popup (JavaRa.log)-- please post the contents of this log.

Next, open JavaRa.exe again, and select Search For Updates.

Select Update Using Sun Java's Website --> Search, and continue the instructions for downloading and installing the latest Java version. Download this one JRE 6 Update 17.
===

Visit Link to ADOBE
and download the latest version of Acrobat Reader.
Having the latest updates ensures there are no security vulnerabilities in your system.
===

Le me see what we will find about your desktop settings in the registry.

open a new notepad window and paste the following text into it

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy and paste the content of the following bold text into the main textfield:


    :reg
    HKEY_Local_Machine\Software\Microsoft\Windows\CurrentVersion\Policies

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

Repeat the search with this command.

:reg
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies


Post the results.
nasdaq

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My help is free, but if we have helped you in anyway,please considerDonating ,
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#5 gingerjoe

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Posted 06 December 2009 - 01:19 PM

SystemLook v1.0 by jpshortstuff (29.08.09)
Log created at 11:12 on 06/12/2009 by steave (Administrator - Elevation successful)

========== reg ==========

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies]
(No values found)

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\NonEnum]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Ratings]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\system]


-=End Of File=-





SystemLook v1.0 by jpshortstuff (29.08.09)
Log created at 11:12 on 06/12/2009 by steave (Administrator - Elevation successful)

========== reg ==========

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies]
"NoResolveTrack"= 0x0000000001 (1)

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]


-=End Of File=-



Same problems are still persisting.

#6 nasdaq

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Posted 06 December 2009 - 01:37 PM

There is no restrictions in the registry keys.

Try this.

Go to start, control panel, display
go to the desktop tab,
click the "customize desktop" button
go to the web tab in the new window that comes up.
uncheck everything you find there
also delete everything there except for "desktop"(which you won't be able to delete anyway

Or

Go to the Control Panel and choose Display (it may be under the Appearance and Themes section). Go to the Desktop tab. Click on the Customize Desktop button. Next, go to the Web tab and uncheck anything that might be checked there (it will probably be called "security"). Click OK and reboot your computer.
nasdaq

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#7 gingerjoe

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Posted 06 December 2009 - 05:56 PM

Which "web tab" are you talking about. I go to the customize desktop but only have one tab, which is general.
My sound is still not functioning either. I checked the volume control and the speaker cords and nothing has changed since the virus infected me.

#8 nasdaq

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Posted 07 December 2009 - 09:48 AM

; Purpose: Restore All Display Tabs to the default values.
;
; Instructions: Copy and paste this text IN BOLD into a text editor such as Notepad.
;
; Save this text as Fix.reg. Make sure the "Save as type:" is "All Files (*.*)" and save it to your desktop.

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktopChanges"=hex:00,00,00,00
"NoActiveDesktop"=dword:00000000
"NoSaveSettings"=dword:00000000
"ClassicShell"=dword:00000000
"NoThemesTab"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"NoDispAppearancePage"=dword:00000000
"NoColorChoice"=dword:00000000
"NoSizeChoice"=dword:00000000
"NoDispBackgroundPage"=dword:00000000
"NoDispScrSavPage"=dword:00000000
"NoDispCPL"=dword:00000000
"NoVisualStyleChoice"=dword:00000000
"NoDispSettingsPage"=dword:00000000
"NoDispScrSavPage"=dword:00000000
"NoVisualStyleChoice"=dword:00000000
"NoSizeChoice"=dword:00000000
"SetVisualStyle"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop]
"NoChangingWallPaper"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\ThemeManager]
"ThemeActive"="1"
"DllName"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,72,00,65,00,73,00,6f,00,75,00,72,00,63,00,65,00,73,00,5c,\
00,54,00,68,00,65,00,6d,00,65,00,73,00,5c,00,6c,00,75,00,6e,00,61,00,5c,00,\
6c,00,75,00,6e,00,61,00,2e,00,6d,00,73,00,73,00,74,00,79,00,6c,00,65,00,73,\
00,00,00



; Double-click on Fix.reg. When it asks you to merge the information to the registry click Yes.

Delete the Fix.reg file when done.

How is it now?

As for you sound I would reinstall the sound card.

This link will give you some information as to how to.
http://www.infohq.co...d-card-help.htm
nasdaq

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My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
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Adam Smith Glasgow, 1760

#9 gingerjoe

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Posted 07 December 2009 - 10:43 PM

FIXED, everything seems to be as it was right before the infection happened. My desktop is mine again and I can watch youtube videos with sound. Thanks so much nasdaq for your help!

#10 nasdaq

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Posted 08 December 2009 - 09:38 AM

Glad we could help.

Please read this Prevention page with lots of info and tips how to prevent this in the future.
How did I get infected in the first place?
http://spywareinfofo...showtopic=60955
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760




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