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I have a virus


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#1 nicolea

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Posted 03 December 2009 - 04:48 PM

Hi,

My computer has been playing up of late. It randomly plays music but there doesn't appear to be be any file open when doing so. I also get redirected when clicking on any google link. My AVG virus scanner comes up with smss.exe and csrss.exe errors, but doesn't remove the problem. My log file is as follows:

I have attached the log file.

Any assistance would be appreciated.
Thanks
Nicole

Hi,

Help us help you.

Please read this article and follow the protocol.
http://spywareinfofo...showtopic=23382
Then post a fresh HijackThis log. One of our helpers will take care of you. It's the only way we can give you sound advice.

=*=

Please copy and paste your HijackThis log in your next reply. DO NOT use the attachment function.

Edited by nasdaq, 04 December 2009 - 10:48 AM.
HijackThis log requested.


#2 SWI Support Robot

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Posted 06 December 2009 - 07:52 AM

Welcome to SWI. We apologize for the delay; our helpers have been very busy.

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

Thank you for your patience.


[this is an automated reply]
This is an automated message. It does not count as help.

#3 nasdaq

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Posted 06 December 2009 - 10:31 AM

Hi,

As requested on your first post please read the FAQ and submit a fresh HijackThis log for my review.
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

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Adam Smith Glasgow, 1760

#4 nasdaq

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Posted 20 December 2009 - 09:57 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760




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