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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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amanda520

HiJackThis log

5 posts in this topic

I am randomly getting these messages about Unauthorized changes have been made to Windows, which say something about not reporting errors or something (I'll post the message next time it shows up). Everytime a message shows up I won't be able to access Control Panel (it shows up and closes almost immediately) until after I have restarted my computer, but then the messages would show up after a while. I also keep getting random popups so I figure that might be a problem. Verification on Microsoft website tells me that my Windows is not genuine indicating there might be an incompatible program. The only thing I remember installing before this whole thing started was a codec for windows media player that prompted when I tried to play a file. In hindsight I shouldn't have done it, but I thought I wouldn't contract a virus by doing that. After clicking install nothing happened, so I figured I am screwed... Anyway here is the log.

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:41:15 PM, on 12/8/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18319)

Boot mode: Normal

 

Running processes:

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\rundll32.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe

C:\Windows\system32\PnkBstrA.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe

C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\config\systemprofile\AppData\Roaming\sdra64.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe

C:\Windows\System32\rundll32.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Windows\Pixart\Pac7302\Monitor.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Windows\WindowsMobile\wmdc.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\iTunes\iTunesHelper.exe

D:\Games\Steam.exe

C:\Program Files\DAEMON Tools Lite\daemon.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Tencent\QQ\QQ.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\Tencent\QQ\TXPlatform.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\system32\wuauclt.exe

C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\System32\svchost.exe

C:\Program Files\Windows Media Player\wmplayer.exe

C:\Windows\system32\divxsm.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Windows\system32\wbem\wmiprvse.exe

 

F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe,C:\Windows\system32\config\systemprofile\AppData\Roaming\sdra64.exe,C:\Windows\system32\sdra64.exe,

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r

O4 - HKLM\..\Run: [P17RunE] RunDll32 P17RunE.dll,RunDLLEntry

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [RemoteControl8] "C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe"

O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD8\Language\Language.exe"

O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [PAC7302_Monitor] C:\Windows\PixArt\PAC7302\Monitor.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [indxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - HKCU\..\Run: [steam] "d:\games\steam.exe" -silent

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - Startup: 腾讯QQ.lnk = C:\Program Files\Tencent\QQ\QQ.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: 添加到QQ表情 - C:\Program Files\Tencent\QQ\AddEmotion.htm

O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O13 - Gopher Prefix:

O15 - ESC Trusted Zone: http://*.update.microsoft.com

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{4032B3B8-C4C8-43F5-8EEB-B903685213A9}: NameServer = 155.198.142.7 155.198.142.8

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - d:\games\steamapps\common\dragon age origins\bin_ship\DAUpdaterSvc.Service.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

 

--

End of file - 9688 bytes

 

 

 

Thanks

 

EDIT: the message says You will no longer receive notifications, including those about your license or activation. Use the link below to find out how to fix your system.

 

Error: 0xC004D401

Description: The security processor reported a system file mismatch error.

Edited by amanda520

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Some one please help...

 

EDIT: Our helpers are all volunteers and have lives offline to live... They work as quickly as they can to help as many people as they can, but a wait of 3 days or more is not unusual... If you have been waiting for 3 days, the SWI Bot will post a message about how to get attention... It does NOT help to bump your topic since our helpers don't rely on the list of recent posts to determine who to help... They typically help the people who have waited the longest and if you keep bumping your post, it will look like you haven't been waiting at all... Please have patience... Thank you...

Edited by Budfred

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Welcome to SWI. We apologize for the delay; our helpers have been very busy.

 

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

 

Thank you for your patience.

 

 

[this is an automated reply]

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Hi,

I'm nasdaq and will be helping you.

 

Print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.

 

After the fix if you still get the Error: 0xC004D401

Description: The security processor reported a system file mismatch error.

Check this article.

http://www.instant-registry-fixes.org/what-causes-windows-vista-error-0xc004d401/

If you need help to proceed with any changes please let me know.

===

 

Disable Microsoft Windows Defender

 

We need to disable your Microsoft Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.

  • Open Microsoft Windows Defender. Click Start, Programs, Windows Defender
  • Click on Tools, General Settings.
  • Under Real-time protection options, unselect the Turn on real-time protection check box
  • Click Save

 

After all of the fixes are complete it is very important that you enable Real-time Protection again.

 

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

 

F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe,C:\Windows\system32\config\systemprofile\AppData\Roaming\sdra64.exe,C:\Windows\system32\sdra64.exe,

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

 

Click on Fix Checked when finished and exit HijackThis.

 

Delete these files in bold if found.

C:\Windows\system32\config\systemprofile\AppData\Roaming\sdra64.exe

C:\Windows\system32\sdra64.exe

 

Restart the computer normally.

===

 

Download: CCleaner (freeware)

http://www.majorgeeks.com/download4191.html

Run the installer, and uncheck the option to install Yahoo toolbar (unless you want Yahoo toolbar).

Once installed, run CCleaner click the Windows [tab]

The following should be selected by default, if not, please select:

 

CCleanerA.png

 

Next: click Options click the Settings tab

Then click Run Cleaner (bottom right) then Exit

*/*

 

Download Security Check by screen317 from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

===

 

Include a fresh HijackThis log.

 

Let me know what problem persists.

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Due to the lack of feedback this Topic is closed.

 

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.

 

Everyone else please begin a New Topic.

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