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Possible Key Logger?


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#1 rahsaan000

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Posted 09 December 2009 - 01:33 PM

hi there. I think i have a key logger on my computer as in the past year my identity has been stolen with a certain credit card numerous times. everytime i get a new card and input my info online a month or so later i so fraudulent charges. ALSO, whenever I use skype with my gf, she can here typing coming from my connection even when i'm not typing (only mine and she has tested with other family members using skype. I've run norton, mcafee, adaware, spybot, malware bytes, and hijack this. Here are the logs from malware and hijack this. Any advice would be greatly appreciated!! Thanks so much
R

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:41:40 AM, on 12/9/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18349)
Boot mode: Normal

Running processes:
C:\Program Files\Norton 360\Engine\4.0.0.117\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ilion&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.catlinmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ilion&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\4.0.0.117\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\4.0.0.117\IPSBHO.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Print Clips - {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\4.0.0.117\coIEPlg.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: hpzsetup.LNK = C:\Users\Rah\AppData\Local\Temp\7zS6920\HPZstub.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\4.0.0.117\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10359 bytes

Malwarebytes' Anti-Malware 1.42
Database version: 3327
Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

12/9/2009 11:34:33 AM
mbam-log-2009-12-09 (11-34-33).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|I:\|)
Objects scanned: 557224
Time elapsed: 4 hour(s), 28 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Norton 360\Engine\4.0.0.117\msl.dll (Trojan.Agent) -> Delete on reboot.

#2 SWI Support Robot

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Posted 12 December 2009 - 07:00 AM

Welcome to SWI. We apologize for the delay; our helpers have been very busy.

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

Thank you for your patience.


[this is an automated reply]
This is an automated message. It does not count as help.

#3 TheJoker

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Posted 14 December 2009 - 12:23 AM

Hi rahsaan000, and Welcome to SWI

Sorry it has taken so long to get to you, but the board has been very busy lately, and all the Helpers here are volunteers.

I suggest printing out each set of instructions and reading the entire post before proceeding. It will make following them easier. Please follow the directions in the order listed.

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts

When everything is done and your log is clean again, you can enable it again.
If teatimer gives you a warning afterwords that some changes were made, allow this instead of blocking it.
Please don't forget this step to disable teatimer.

Please disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.

Open Windows Defender.
Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.
After all of the fixes are complete it is very important that you enable Real-time Protection again.

Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Under Browsing History, click the Delete button.
    - For IE 7:
  • In the window that opens, click the Delete all button.
  • When prompted, place a check in: "Also delete files and settings stored by add-ons.", click Yes.
- For IE8:
  • In the window that opens place a checkmark in all options.
  • Click the Delete and OK buttons.
Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options > Privacy.
  • Click "clear your recent history".
  • Go to the Advanced tab, and click the Clear Now button
  • Click OK to close the Options window
Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click OK.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
Please Run Malwarebytes' Anti-Malware.
  • Click the Update tab.
  • Click Check for Updates.
  • If an update is found, it will download and install.
  • Click the Scanner tab.
  • Select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy & Paste the entire report in your next reply along with a fresh HijackThis log.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Now you need to run HijackThis and click "Do a system scan only." Place a check next to the following entries (if they are still there):

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O4 - Global Startup: hpzsetup.LNK = C:\Users\Rah\AppData\Local\Temp\7zS6920\HPZstub.exe


Now close all browser and other windows except for HijackThis, and click "Fix Checked" to have HijackThis fix the entries you checked.

Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer.
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • In the drop down box labeled Files of type change the type to Text file.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Download Security Check by screen317 from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Please post a new HijackThis log, the log from MBAM, the log from Kaspersky's online scan, the log from Security Check, and note any errors encountered.

Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

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#4 rahsaan000

rahsaan000

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Posted 15 December 2009 - 07:28 AM

Hey Joker,

Thanks a lot for the help! I followed your instructions in order and here are my scans..


HiJack This

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:16:16 AM, on 12/15/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18349)
Boot mode: Normal

Running processes:
C:\Program Files\Norton 360\Engine\4.0.0.117\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD2.EXE
C:\PROGRAM FILES\WIDCOMM\BLUETOOTH SOFTWARE\BTTRAY.EXE
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\werfault.exe
C:\Program Files\windows defender\MSASCui.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\werfault.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Users\Rah\Downloads\SecurityCheck.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\notepad.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ilion&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.catlinmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ilion&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\4.0.0.117\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\4.0.0.117\IPSBHO.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Print Clips - {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\4.0.0.117\coIEPlg.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\4.0.0.117\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10124 bytes

Malwarebytes' Anti-Malware 1.42
Database version: 3357
Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

12/14/2009 5:00:12 AM
mbam-log-2009-12-14 (05-00-12).txt

Scan type: Quick Scan
Objects scanned: 94999
Time elapsed: 5 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, December 15, 2009
Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Tuesday, December 15, 2009 00:06:49
Records in database: 3372441
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan statistics:
Objects scanned: 641235
Threats found: 1
Infected objects found: 5
Suspicious objects found: 0
Scan duration: 09:52:06


File name / Threat / Threats count
G:\Programs\Mixed In Key 3\MixedInKey.exe Infected: Trojan.Win32.Inject.alcc 1
G:\Programs\MixedInKey_3.0.1.exe Infected: Trojan.Win32.Inject.alcc 1
G:\Programs\MixedInKey_3.0.1.zip Infected: Trojan.Win32.Inject.alcc 1
H:\Program Files\Mixed In Key 3\MixedInKey.exe Infected: Trojan.Win32.Inject.alcc 1
I:\Program Files\Mixed In Key 3\MixedInKey.exe Infected: Trojan.Win32.Inject.alcc 1

Selected area has been scanned.

Results of screen317's Security Check version 0.99.1
Windows Vista Service Pack 1 (UAC is enabled)
Out of date service pack!!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
Norton 360
WMIC entry does not exist for antivirus; attempting automatic update.
``````````````````````````````
Anti-malware/Other Utilities Check:

WinPatrol 2009
Spybot - Search & Destroy
HijackThis 2.0.2
Java™ 6 Update 17
Java™ 6 Update 2
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 8.1.3
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
Windows Defender MSASCui.exe
WinPatrol winpatrol.exe is disabled!
``````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````


Let me know if there is anything else that I need to do!
Thanks again.
Rahsaan

#5 TheJoker

TheJoker

    Forum Deity

  • Boot Camp Mod
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Posted 15 December 2009 - 08:35 PM

Using Windows Explorer, delete the following folders and files:
G:\Programs\Mixed In Key 3 <-- folder
G:\Programs\MixedInKey_3.0.1.exe
G:\Programs\MixedInKey_3.0.1.zip
H:\Program Files\Mixed In Key 3 <-- folder
I:\Program Files\Mixed In Key 3 <-- folder

Your version of Adobe Acrobat Reader is outdated and vulnerable. Go to Start > Control Panel > Add or Remove Programs and remove the following program:
Adobe Reader
Then go to to http://www.adobe.com and download and install the current version, When you install it, be careful to UNcheck any optional toolbar installation unless you really want the toolbar.

You have an outdated and vulnerable version of Java installed (along with the current version). Go to Start > Control Panel > Add or Remove Programs and remove the following program:
Java™ 6 Update 2

Create a Restore Point
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Click on “open System Protection”.
  • On the System Protection tab in System Properties click on Create.
  • Give the restore point an appropriate name and click Create.
  • When the "The restore point was created successfully" window appears, click OK
Run Disk Cleanup
  • Go to Start > Run and type the below line:
    cleanmgr
  • Click OK
    • If you have more than one drive, select the drive Windows is installed on
    • Click OK
  • When Disk Cleanup opens, select the More Options tab
  • In the System Restore section (bottom of window), click Cleanup
    • In the confirmation window that opens, click Yes
  • Now click on the Disk Cleanup tab and select the following items:
    • Downloaded Program Files
    • Temporary Internet Files
    • Recycle Bin
    • Temporary Files
  • Click OK
  • in the confirmation window, select Yes (Disk Cleanup will close).
Please consider updating to Windows Vista Service Pack 2 (SP2).
Windows Vista Service Pack 2 (SP2) contains all the updates released since SP1 plus support for new types of hardware and emerging hardware standards.
It is now available via Windows Update or as a standalone installation here.

If you have trouble installing the Service Pack, here is some information on troubleshooting Windows Vista and service pack installation issues:
http://support.microsoft.com/kb/947366

Did you have any problems with the above instructions? How is the system running now?

Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

MS MVP 2009-20010 and ASAP Member since 2005


#6 rahsaan000

rahsaan000

    Member

  • Full Member
  • Pip
  • 4 posts

Posted 18 December 2009 - 04:34 PM

Thanks Joker. I followed all of your instructions and things seem to be running ok! Will donate to the tip jar on my way out. Thank you again for your help!!!!
Cheers,
Rahsaan

Using Windows Explorer, delete the following folders and files:
G:\Programs\Mixed In Key 3 <-- folder
G:\Programs\MixedInKey_3.0.1.exe
G:\Programs\MixedInKey_3.0.1.zip
H:\Program Files\Mixed In Key 3 <-- folder
I:\Program Files\Mixed In Key 3 <-- folder

Your version of Adobe Acrobat Reader is outdated and vulnerable. Go to Start > Control Panel > Add or Remove Programs and remove the following program:
Adobe Reader
Then go to to http://www.adobe.com and download and install the current version, When you install it, be careful to UNcheck any optional toolbar installation unless you really want the toolbar.

You have an outdated and vulnerable version of Java installed (along with the current version). Go to Start > Control Panel > Add or Remove Programs and remove the following program:
Java™ 6 Update 2

Create a Restore Point

  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Click on “open System Protection”.
  • On the System Protection tab in System Properties click on Create.
  • Give the restore point an appropriate name and click Create.
  • When the "The restore point was created successfully" window appears, click OK
Run Disk Cleanup
  • Go to Start > Run and type the below line:
    cleanmgr
  • Click OK
    • If you have more than one drive, select the drive Windows is installed on
    • Click OK
  • When Disk Cleanup opens, select the More Options tab
  • In the System Restore section (bottom of window), click Cleanup
    • In the confirmation window that opens, click Yes
  • Now click on the Disk Cleanup tab and select the following items:
    • Downloaded Program Files
    • Temporary Internet Files
    • Recycle Bin
    • Temporary Files
  • Click OK
  • in the confirmation window, select Yes (Disk Cleanup will close).
Please consider updating to Windows Vista Service Pack 2 (SP2).
Windows Vista Service Pack 2 (SP2) contains all the updates released since SP1 plus support for new types of hardware and emerging hardware standards.
It is now available via Windows Update or as a standalone installation here.

If you have trouble installing the Service Pack, here is some information on troubleshooting Windows Vista and service pack installation issues:
http://support.microsoft.com/kb/947366

Did you have any problems with the above instructions? How is the system running now?



#7 TheJoker

TheJoker

    Forum Deity

  • Boot Camp Mod
  • PipPipPipPipPip
  • 14,352 posts

Posted 18 December 2009 - 09:26 PM

I followed all of your instructions and things seem to be running ok! Will donate to the tip jar on my way out.

We thank you greatly for the donation, it helps us to continue the fight! :D

To help keep malware off your system:
  • Keep Windows updated at Windows Update or Microsoft Update.
  • Keep your other applications updated, there are vulnerabilities that rely on exploits through other programs like Java, Microsoft Office, Adobe Reader, Flash, and others.
  • Run a program like Secunia Software Inspector Scan to see what programs need to be updated.
  • Be careful with flash drives, as they can spread infections. See this post on USB/flash drive safety.
  • Stay away from P2P software; even with a clean P2P program, their networks are often riddled with malware.
  • Don't click on attachments or links in e-mail, and read your e-mail in text-only mode for the highest safety.
  • Don't click on links received in instant message programs.
  • In place of Internet Explorer, browse with Firefox with the NoScript and AdBlock Plus add-ons.
  • A HOSTS file will prevent Internet Explorer from communicating with sites known to be associated with adware or spyware. A good regularly updated HOST file is MVPS HOSTS File, available at http://www.mvps.org/...2002/hosts.htm.
  • A free non-resident utility to prevent the installation of ActiveX-based malware is JavaCool's SpywareBlaster. For real-time protection, there is SpywareGuard. Both are available at http://www.javacools.../products.html.
  • I recommend reading Tony Klein's article So How did I get Infected in the First Place? at http://www.spywarein...showtopic=60955
Does your problem appear resolved?

Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

MS MVP 2009-20010 and ASAP Member since 2005


#8 TheJoker

TheJoker

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  • Boot Camp Mod
  • PipPipPipPipPip
  • 14,352 posts

Posted 08 January 2010 - 06:12 AM

Since the issue appears to be resolved this Topic is closed.

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

MS MVP 2009-20010 and ASAP Member since 2005





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