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jbow

I have a problem that I can't get rid of...

9 posts in this topic

It happened a couple of days ago. I have run Ad-aware, Spybot, CWshredder, and McAfee. McAfee found and cleaned/deleted three viruses but I still have the problem. Pages randomly open and go to a page that I did not want. Sometimes it's when I click a link, as if to post something or read something and sometimes a window will open all by itself.

 

Here is a current Hijackthis log:

 

Logfile of HijackThis v1.97.7

Scan saved at 14:04:52, on 7/3/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\QuickTime\qttask.exe

C:\WINDOWS\System32\DSentry.exe

C:\WINDOWS\System32\DeltTray.exe

C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\PROGRA~1\DATACA~1\FLashKsk.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\WINDOWS\System32\mcc.exe

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe

C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe

C:\WINDOWS\system32\cisvc.exe

C:\WINDOWS\System32\GEARSEC.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe

C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe

C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe

C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe

C:\WINDOWS\system32\cidaemon.exe

C:\WINDOWS\system32\cidaemon.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Julien\Desktop\downloads\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://smbusiness.dellnet.com/

O2 - BHO: (no name) - {85CBFDE0-B26B-4EE5-BD3C-4DE111DE763E} - C:\WINDOWS\System32\winnet.dll

O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [DeltTray] DeltTray.exe

O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [DataCaching] C:\PROGRA~1\DATACA~1\FLashKsk.exe

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [Multimedia Codecs] C:\WINDOWS\System32\mcc.exe

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR

O4 - HKCU\..\Run: [spyware-Cop] "C:\PROGRA~1\SPYWAR~1\Spyware-Cop.exe" /s

O4 - HKCU\..\Run: [spam Bully for Outlook Express] "C:\Program Files\Axaware\Spam Bully 2 for OE\oespambully.exe" install

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: AIM (HKLM)

O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potd_x.cab

O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w...ntrol_en_US.cab

O16 - DPF: {0EC4C9E3-EC6A-11CF-8E3B-444553540000} (WaveTab Control) - http://www.riffinteractive.com/setup/RiffLick.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120...all/xscan53.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab

O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup141.cab

O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...320/mcfscan.cab

 

 

Thanks,

 

Julien

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Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

O2 - BHO: (no name) - {85CBFDE0-B26B-4EE5-BD3C-4DE111DE763E} - C:\WINDOWS\System32\winnet.dll

 

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [Multimedia Codecs] C:\WINDOWS\System32\mcc.exe

Reboot and delete

 

files

C:\WINDOWS\System32\mcc.exe

 

folders

C:\Program Files\Viewpoint

 

These may be hidden files. See HERE for how to show hidden files.

 

Please post a followup Hijack this log, and say if your problems persist.

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I did what you said but there is a file called simply..."mcc" there are two other files that say mcc.exe but they are in something called recycler on my "D" drive which I do not use. It will not let me delete any of the three. I searched and did not come up with any program called Viewpoint but I did find a viewpoint key in the regestry and I deleted that. I found Viewpoint manager and viewpoint media player in the list that comes up for "add/remove" and I removed both of them.

 

Here is a current hijackthis log:

 

Logfile of HijackThis v1.97.7

Scan saved at 16:35:43, on 7/3/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe

C:\WINDOWS\system32\cisvc.exe

C:\WINDOWS\System32\GEARSEC.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe

C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe

C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe

C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\QuickTime\qttask.exe

C:\WINDOWS\System32\DSentry.exe

C:\WINDOWS\System32\DeltTray.exe

C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\PROGRA~1\DATACA~1\FLashKsk.exe

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe

C:\WINDOWS\SYSTEM32\mcc.exe

C:\WINDOWS\system32\cidaemon.exe

C:\WINDOWS\system32\cidaemon.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Julien\Desktop\downloads\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://smbusiness.dellnet.com/

O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [DeltTray] DeltTray.exe

O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [DataCaching] C:\PROGRA~1\DATACA~1\FLashKsk.exe

O4 - HKLM\..\Run: [Multimedia Codecs] C:\WINDOWS\System32\mcc.exe

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR

O4 - HKCU\..\Run: [spyware-Cop] "C:\PROGRA~1\SPYWAR~1\Spyware-Cop.exe" /s

O4 - HKCU\..\Run: [spam Bully for Outlook Express] "C:\Program Files\Axaware\Spam Bully 2 for OE\oespambully.exe" install

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: AIM (HKLM)

O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potd_x.cab

O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w...ntrol_en_US.cab

O16 - DPF: {0EC4C9E3-EC6A-11CF-8E3B-444553540000} (WaveTab Control) - http://www.riffinteractive.com/setup/RiffLick.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120...all/xscan53.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab

O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup141.cab

O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...320/mcfscan.cab

 

 

 

Thanks...

 

J

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I went ahead and fixed the multimedia codecs again...

 

J

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And has that helped?

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No... I am still having trouble. It is this: I have several windows open and then a new window will randomly open to some page i've never been to before.

 

Thanks

 

J

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Here is a new log. I am also having McAfee virus detected windows popping up and even more other windows opening.

This needs to stop.

 

Thanks Julien

 

Logfile of HijackThis v1.98.0

Scan saved at 20:48:31, on 7/4/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe

C:\WINDOWS\system32\cisvc.exe

C:\WINDOWS\System32\GEARSEC.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe

C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe

C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe

C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\Program Files\QuickTime\qttask.exe

C:\WINDOWS\System32\DSentry.exe

C:\WINDOWS\System32\DeltTray.exe

C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\PROGRA~1\DATACA~1\FLashKsk.exe

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe

C:\WINDOWS\SYSTEM32\mcc.exe

C:\WINDOWS\system32\cidaemon.exe

C:\WINDOWS\system32\cidaemon.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Julien\Desktop\downloads\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://smbusiness.dellnet.com/

O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [DeltTray] DeltTray.exe

O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [DataCaching] C:\PROGRA~1\DATACA~1\FLashKsk.exe

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR

O4 - HKCU\..\Run: [spyware-Cop] "C:\PROGRA~1\SPYWAR~1\Spyware-Cop.exe" /s

O4 - HKCU\..\Run: [spam Bully for Outlook Express] "C:\Program Files\Axaware\Spam Bully 2 for OE\oespambully.exe" install

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potd_x.cab

O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w...ntrol_en_US.cab

O16 - DPF: {0EC4C9E3-EC6A-11CF-8E3B-444553540000} (WaveTab Control) - http://www.riffinteractive.com/setup/RiffLick.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120...all/xscan53.cab

O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup141.cab

O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...320/mcfscan.cab

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I think I may have gotten rid of it. I found some more stuff in the registry and ran HThis again and found another searchbar thing in there. I rebooted and so far-so good...I'll post again if it starts again.

 

One weird thing...after I rebooted there is an icon on my desktop that is a pad with a gear and it says "Desktop" if I try to delete it a box tells me that it is a system file. Any ideas how to get it back where it goes?

 

J

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Well desktop, or Desktop.ini could be in any one of several places! There should be one in shared documents, and in each <username> documents folder.

Search for the files from Start>search, and select "search system folders, and search for hidden files.

See which show up in the results. If you cannot see where there might be something missing, post back with the results.

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