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Can't access anything in my control panel

2 posts in this topic

When i open my control panel and try to open any of the items, i get an error saying "Windows cannot access the specified device path or file. you may not have the appropriate permissions to access the item". I only have the aministrators account created and everything else seems to work fine.

I did some searching and found out that this problem is typically caused by some coolwebsearch variant. I downloaded CWShredder but it reports nothing, also ran adaware with VX2 plugin and an antivirus software, nothing is found.


I've just installed my windows XP yesterday and i'd appreciate any help possible so i don't have to do it all over again :techsupport:



Here's my Hijack This log file :

Logfile of HijackThis v1.98.0

Scan saved at 20:10:09, on 3.7.2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)


Running processes:













C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe


C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\CpuIdlePro\cpuidle.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\Rage3DTweak\RegTwk.exe

C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe


C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\rage3dtweak\gameutil.exe

C:\Program Files\Silicon Image\SiISATARaid\SATARaid.exe

C:\Program Files\MemTurbo\MemTurbo.exe


C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe

C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe

C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe




C:\Program Files\Internet Explorer\iexplore.exe



O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: apcupig - {7F6B4242-4CEA-39AF-5426-3C7D2E1F4D5D} - C:\WINDOWS\System32\apcupig.dll

O2 - BHO: localuw - {E46DECCD-B548-4216-4C21-0CCC5EF9BC93} - C:\WINDOWS\System32\localuw.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [CpuIdle] C:\Program Files\CpuIdlePro\cpuidle.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [RegTweak] C:\Program Files\Rage3DTweak\RegTwk.exe

O4 - HKLM\..\Run: [ThrustTSR] C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo\MemTurbo.exe

O4 - Global Startup: gameutil.exe.lnk = ?

O4 - Global Startup: SATARaid.lnk = ?

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O17 - HKLM\System\CCS\Services\Tcpip\..\{1B29F8B0-5BED-4D52-BEA7-49F7E7E6DF14}: NameServer =,

O17 - HKLM\System\CCS\Services\Tcpip\..\{52299BF3-0807-4120-9D68-F41D36A1B26A}: NameServer =

O17 - HKLM\System\CS1\Services\Tcpip\..\{1B29F8B0-5BED-4D52-BEA7-49F7E7E6DF14}: NameServer =,

O17 - HKLM\System\CS2\Services\Tcpip\..\{1B29F8B0-5BED-4D52-BEA7-49F7E7E6DF14}: NameServer =,

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Due to the time passed and the fact that you are running an older version ...

  1. HijackThis ...
    • Double click on "My Computer" to open it.
    • Double click on the local "C-Drive" to open it.
    • Click on "File" => "New Folder" and name it HJT. i.e. The folder will be C:\HJT.
    • Please download HijackThis from any of the following locations:

[*]Install/Unzip it into C:\HJT.

[*]Only run HijackThis from C:\HJT\HijackThis.exe. That way we can ensure that we have the backup files available in the event that they are needed.

[*]Run HijackThis, click on scan and wait for the scan to finish.

[*]The "Scan" button will change to "Save Log", click on it and simply press "Save" on the window that will appear.

[*]Notepad will open with a copy of the log.

  • Click on "Edit" => "Select All".
  • Click on "Edit" => "Copy". This will copy the contents of the Notepad instance to the clipboard.

[*]Please post your entire log here for analysis.

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