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Antivirus is being blocked


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#1 Woozy82

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Posted 17 May 2010 - 09:10 AM

trying to fix my friends pc, running XP. Found some viruses, to make a long story short after an avast pro scan and moving what it found to chest there was still some ie popups so i ran ComboFix & Malwarebytes' Anti-Malware in safemode no more popup but very slow at startup and avast no longer auto starts after bout 15- 20 min it begans to run at an acceptable speed considering my friends ram & processor.

I think this was the orginal cause of the popups
Sign of "Win32:Rootkit-gen [Rtk]" has been found in "C:\WINDOWS\system32\av.dat\[Embedded_Ox#02c00]" file.
Sign of "Win32:Adware-gen [Adw]" has been found in "C:\WINDOWS\system32\av.dat\[Embedded_Ix#12404]" file.

here is my HijackThis Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:29:32 AM, on 5/17/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\svchost.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.ez-tracks.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://auto.search.m...ch=3&prov=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: HP Smart Web Printing 1.0 - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - C:\Program Files\HP\Smart Web Printing\SmartWebPrinting.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?487599d465064fc09e2c8022d2bf99f9
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?487599d465064fc09e2c8022d2bf99f9
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 6024 bytes

and my mbam log
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4108

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 6.0.2900.5512

5/17/2010 12:31:15 AM
mbam-log-2010-05-17 (00-31-15).txt

Scan type: Full scan (C:\|)
Objects scanned: 248667
Time elapsed: 31 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\PremierOpinion\pmls.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\{def85c80-216a-43ab-af70-1665edbe2780} (Backdoor.Sinowal) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\premieropinion (Trojan.Agent) -> Delete on reboot.

Files Infected:
C:\Documents and Settings\Owner\Desktop\Recovered Files\Dakarai Wise\Documents and Settings\Owner\My Documents\My Downloads\WebfettiSetup2.2.60.11.exe (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\My Documents\My Downloads\WebfettiSetup2.2.60.11.exe (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\cont_offersfortoday-remove.exe.vir (Adware.AdRotator) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{CE4D032F-4BA1-4D65-AFF7-31A7C45B1531}\RP523\A0093094.dll (Adware.PremierOpinion) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{CE4D032F-4BA1-4D65-AFF7-31A7C45B1531}\RP523\A0093095.dll (Adware.PremierOpinion) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{CE4D032F-4BA1-4D65-AFF7-31A7C45B1531}\RP523\A0093096.exe (Adware.PremierOpinion) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{CE4D032F-4BA1-4D65-AFF7-31A7C45B1531}\RP523\A0093121.exe (Adware.AdRotator) -> Quarantined and deleted successfully.
C:\Program Files\premieropinion\pmls.dll (Trojan.Agent) -> Delete on reboot.
C:\Program Files\premieropinion\pmoci.bin (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\premieropinion\pmropn.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\getwn32.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSqiyk.dll (Rootkit.TDSS) -> Quarantined and deleted successfully.

Thanks in advanced for the help friends

Now when i try to repair Avast installion i get
---------------------------
IJXLPPLPEKSRMRMIIHMXNPKZAV
---------------------------
Error creating process <C:\DOCUME~1\Owner\LOCALS~1\Temp\IXP000.TMP\iPREUCVZR.exe>. Reason: Access is denied.
---------------------------
OK
---------------------------

Edited by nasdaq, 17 May 2010 - 09:25 AM.
Quote boxes removed


#2 nasdaq

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Posted 18 May 2010 - 09:39 AM

Hi,
I'm nasdaq and will be helping you.

Print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.

IObit Security 360 is a rogue security program known to cause system problems and that had stolen material from other computer security companies to use in their own program.
IOBit Steals Malwarebytes’ Intellectual Property
IOBit’s Denial of Theft Unconvincing
The program has also been seen to cause numerous system problems that tend to go away after uninstalling their software.

Go to Start > Control Panel > Add or Remove Programs and remove the following programs:
IObit Security 360
Advanced SystemCare

(or any program from IObit)

T-Tools has created a free program that has been designed specifically to remove every last trace of the entries of IObit programs left behind if and when you had decided to uninstall one or more of these programs. Please download BitRemover from here:
http://www.t-tools.nl/bitremoveren.php
Save the program to your Desktop and double-click on the program to run it.


Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)


Restart the computer normally.
===

Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program.
  • TFC will close all open programs itself in order to run.
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted, it should not take long to finish.
  • Once it's finished, click OK to reboot.
  • If it does not reboot, reboot your system manually.
===

Please run this security check for my review.

Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please post the first log you got from running ComboFix.

Include a fresh HijackThis log.

Let me know what problem remains.
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

#3 nasdaq

nasdaq

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Posted 01 June 2010 - 09:01 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760




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