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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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moldyoldie

res://qehru.dll/index.html#12802 canot remove

2 posts in this topic

Have Spybot S&D, Ad-Aware, and SPyKiller 2004. Run multiple times to remove cause of browser theft and it keeps coming back. Hiijack This Log follows:

Updated log shows values before HiJackThis is used to clear

 

BUMP - no response to initial post :wtf:

 

Logfile of HijackThis v1.97.7

Scan saved at 7:01:04 AM, on 7/10/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\drivers\CDAC11BA.EXE

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\NILaunch.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe

C:\WINDOWS\System32\LXSUPMON.EXE

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\HP\Personal Printing Solutions Product Research\HP Product Research.exe

C:\WINDOWS\system32\javarf32.exe

C:\Program Files\Visioneer\PaperPort\PPWebCap.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\SpyKiller\spykiller.exe

C:\Program Files\BigFix\BigFix.exe

C:\Program Files\QUICKENW\qw.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\System32\ctfmon.exe

C:\WINDOWS\ienq32.exe

C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe

C:\HJT\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\qehru.dll/sp.html#12802

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://qehru.dll/index.html#12802

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://qehru.dll/index.html#12802

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\qehru.dll/sp.html#12802

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://qehru.dll/index.html#12802

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\qehru.dll/sp.html#12802

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {722B28B1-1CA1-3EA3-D757-266F50875B9E} - C:\WINDOWS\system32\mshg.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe

O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe

O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe

O4 - HKLM\..\Run: [HP Metrics] C:\Program Files\HP\Personal Printing Solutions Product Research\HP Product Research.exe a

O4 - HKLM\..\Run: [javarf32.exe] C:\WINDOWS\system32\javarf32.exe

O4 - HKCU\..\Run: [PPWebCap] C:\Program Files\Visioneer\PaperPort\PPWebCap.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [spyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe

O9 - Extra button: ICQ (HKLM)

O9 - Extra 'Tools' menuitem: ICQ (HKLM)

O9 - Extra button: Research (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{8C78A1F0-67DD-4B88-BDA7-D4B4F59F34A5}: NameServer = 216.105.92.6 216.105.92.7

 

 

 

 

Logfile of HijackThis v1.97.7

Scan saved at 9:24:29 AM, on 7/4/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\drivers\CDAC11BA.EXE

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\NILaunch.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe

C:\WINDOWS\System32\LXSUPMON.EXE

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\HP\Personal Printing Solutions Product Research\HP Product Research.exe

C:\WINDOWS\system32\javarf32.exe

C:\Program Files\Visioneer\PaperPort\PPWebCap.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\BigFix\BigFix.exe

C:\WINDOWS\system32\sdkad.exe

C:\WINDOWS\System32\ctfmon.exe

C:\HJT\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\qehru.dll/sp.html#12802

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.lightfirst.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\qehru.dll/sp.html#12802

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\qehru.dll/sp.html#12802

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {722B28B1-1CA1-3EA3-D757-266F50875B9E} - C:\WINDOWS\system32\mshg.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe

O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe

O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe

O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe

O4 - HKLM\..\Run: [HP Metrics] C:\Program Files\HP\Personal Printing Solutions Product Research\HP Product Research.exe a

O4 - HKLM\..\Run: [javarf32.exe] C:\WINDOWS\system32\javarf32.exe

O4 - HKCU\..\Run: [PPWebCap] C:\Program Files\Visioneer\PaperPort\PPWebCap.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [spyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe

O9 - Extra button: ICQ (HKLM)

O9 - Extra 'Tools' menuitem: ICQ (HKLM)

O9 - Extra button: Research (HKLM)

O9 - Extra button: MoneySide (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Messenger (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

Edited by moldyoldie

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  1. HijackThis ...
    • Double click on "My Computer" to open it.
    • Double click on the local "C-Drive" to open it.
    • Click on "File" => "New Folder" and name it HJT. i.e. The folder will be C:\HJT.
    • Please download HijackThis from any of the following locations:

[*]Install/Unzip it into C:\HJT.

[*]Only run HijackThis from C:\HJT\HijackThis.exe. That way we can ensure that we have the backup files available in the event that they are needed.

[*]Run HijackThis, click on scan and wait for the scan to finish.

[*]The "Scan" button will change to "Save Log", click on it and simply press "Save" on the window that will appear.

[*]Notepad will open with a copy of the log.

  • Click on "Edit" => "Select All".
  • Click on "Edit" => "Copy". This will copy the contents of the Notepad instance to the clipboard.

[*]Please post your entire log here for analysis.

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