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CWS_NS3 Removal Help

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#1 kf4aoo



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Posted 04 July 2004 - 10:27 AM

Have read your FAQ and followed your removal instructions. Did not fix problem. Have exhausted Mcaffee's help. Have used Ad-Aware, Spysweeper, Spybot, CWShredder and Hijack This - All to no avail. Problem as follows:
My Internet Explorer is getting hijacked to a page addressed as res://riihf.dll/index.html#96676 or a variation of this - it always ends with the number 96676. This page loads with a pagefull of links - none of which work - IE locks up. Another small window also opens at the same time - within the window is my desktop background - the address on the window is http://search-all-fast.com... I have cleaned my registry by hand, only to have the registry changes undone each time IE is initiated. Most of the Spyware programs can tell that the CWS_NS3 is running (includingMcafee), but even when they say the problem is fixed, it is not. I've got about 14 hours into trying to fix this - would be most grateful for some help.

Latest Hijack This Log:

Logfile of HijackThis v1.98.0
Scan saved at 11:12:08 AM, on 7/4/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Skyscape\smARTupdate.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Downloads\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\riihf.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\riihf.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\riihf.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R3 - Default URLSearchHook is missing
F0 - system.ini: Shell=
F2 - REG:system.ini: UserInit=C:\WINDOWS\SYSTEM32\Userinit.exe,
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://my.yahoo.com"); (C:\Documents and Settings\Fred Fritzsche\Application Data\Mozilla\Profiles\default\30djqpbu.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Fred Fritzsche\Application Data\Mozilla\Profiles\default\30djqpbu.slt\prefs.js)
O2 - BHO: (no name) - {F508238F-F52B-9FF9-41BC-BCE5F30907CF} - C:\WINDOWS\system32\addwt32.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [hp 1000 firmware] C:\Program Files\hp LaserJet 1000\fwdl.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
O4 - HKLM\..\Run: [winwy.exe] C:\WINDOWS\system32\winwy.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Skyscape smARTupdate.lnk = C:\Program Files\Common Files\Skyscape\smARTupdate.exe
O4 - Startup: UMAX VistaAccess.lnk = C:\VSTASCAN\vsaccess.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O16 - DPF: Yahoo! Word Racer - http://download.game...nts/y/wt0_x.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcaf...ed/MGBrwFld.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weat...porter.cab?RND=
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {8DAE7A62-4632-4691-805C-0338A5F26F9D} (Spam Arrest Email Configurator Download) - https://spamarrest.c...13/saclient.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.c...es/PROFILER.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?306

#2 PGPhantom


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Posted 31 August 2004 - 01:13 PM

  • HijackThis ...
    • Double click on "My Computer" to open it.
    • Double click on the local "C-Drive" to open it.
    • Click on "File" => "New Folder" and name it HJT. i.e. The folder will be C:\HJT.
    • Please download HijackThis from any of the following locations:
    • spywareinfo.com
    • subratam.org
    • tools.zerosrealm.com
  • Install/Unzip it into C:\HJT.
  • Only run HijackThis from C:\HJT\HijackThis.exe. That way we can ensure that we have the backup files available in the event that they are needed.
  • Run HijackThis, click on scan and wait for the scan to finish.
  • The "Scan" button will change to "Save Log", click on it and simply press "Save" on the window that will appear.
  • Notepad will open with a copy of the log.
    • Click on "Edit" => "Select All".
    • Click on "Edit" => "Copy". This will copy the contents of the Notepad instance to the clipboard.
  • Please post your entire log here for analysis.

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