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    • Budfred

      PLEASE READ - Reversing upgrade   02/23/2017

      We have found that this new upgrade is somewhat of a disaster.  We are finding lots of glitches in being able to post and administer the forum.  Additionally, there are new costs associated with the upgrade that we simply cannot afford.  As a result, we have decided to reverse course and go back to the previous version of our software.  Since this will involve restoring it from a backup, we will lose posts that have been added since January 30 or possibly even some before that.    If you started a topic during that time, we urge you to make backups of your posts and you will need to start the topics over again after the change.  You can simply paste the copies of your posts that you created at that point.    If you joined the forum this month, you will need to re-register since your membership will be lost along with the posts.  Since you have a concealed password, we cannot simply restore your membership for you.   We are going to backup as much as we can so that it will reduce inconvenience for our members.  Unfortunately we cannot back everything up since much will be incompatible with the old version of our software.  We apologize for the confusion and regret the need to do this even though it is not viable to continue with this version of the software.   We plan to begin the process tomorrow evening and, if it goes smoothly, we shouldn't be offline for very long.  However, since we have not done this before, we are not sure how smoothly it will go.  We ask your patience as we proceed.   EDIT: I have asked our hosting service to do the restore at 9 PM Central time and it looks like it will go forward at that time.  Please prepare whatever you need to prepare so that we can restore your topics when the forum is stable again.
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caseywhitcher

About Blank - hates me.

2 posts in this topic

Ok guys...

 

I've worked on this PC a few times.. nothing I seem to do gets rid of the About:Blank page permanently..

 

I've gone through and updated all the microsoft patches...

 

I've run the shredder correctly wiht the system recovery off which gets rid of it for a while.. maybe a couple of hours or a few restarts...

 

but then it's back???

 

help???

 

We're on the verge of reformatting .. here's the log.

 

Logfile of HijackThis v1.97.7

Scan saved at 4:23:54 PM, on 7/4/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

c:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Softex\OmniPass\Omniserv.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\wanmpsvc.exe

C:\Program Files\Softex\OmniPass\OPXPApp.exe

C:\WINDOWS\Explorer.EXE

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\System32\hkcmd.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Creative\8xxx\bbui.exe

C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\America Online 9.0a\aoltray.exe

C:\Program Files\Nikon\NkView4\NkVwMon.exe

C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe

C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe

c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

F:\Download\Programs\Hijack This\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8.hpwis.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us8.hpwis.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8.hpwis.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us8.hpwis.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Owner\LOCALS~1\Temp\sp.html

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {3A6FA474-B2EB-4F51-B8C1-3F77D78D2241} - C:\WINDOWS\System32\fghj.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [bbui] C:\Program Files\Creative\8xxx\bbui.exe

O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe

O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office10\Office10\OSA.EXE

O4 - Global Startup: NkVwMon.exe.lnk = C:\Program Files\Nikon\NkView4\NkVwMon.exe

O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe

O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe

O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: AOL Toolbar (HKLM)

O9 - Extra 'Tools' menuitem: AOL Toolbar (HKLM)

O10 - Broken Internet access because of LSP provider 'spsublsp.dll' missing

O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8163.5094907407

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...369/mcfscan.cab

 

Edited by caseywhitcher

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Download FindnFix.exe from here:

http://freeatlast100.100free.com/index.html or

http://downloads.subratam.org/FINDnFIX.exe

 

Double Click on the FindnFix.exe and it will install the batch file in its own folder.

 

Open the FindnFix folder and double click on !LOG!.bat

IMPORTANT! Before you run this tool please close ALL running programs and ALL open windows except for the FindnFix folder.

 

Relax, sit back and wait a few minutes while the program collects the necessary information.

 

*NOTE:If your AntiVirus is running a scriptblocker, when you run this tool, you will probably receive an alert warning you that the script is running. "Allow" the script to run.

 

 

When the program is finished:

 

Open the FindnFix folder.

1. Post the contents of Log.txt in this thread.

2. Attach file Win.txt to the same post. (Please attach, do not post)

(If this board does not provide the ability to attach documents to your post, then please post the Win.txt file in this thread)

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