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joanrees

Please help with my log

15 posts in this topic

This computer needs serious help. The Hijack This Log follows.......please help?

 

Logfile of HijackThis v1.97.7

Scan saved at 5:36:31 PM, on 7/4/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\WINDOWS\system32\slserv.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\S3tray2.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe

C:\Program Files\Lexmark X5100 Series\lxbabmon.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\QuickTime\qttask.exe

C:\PROGRA~1\COMETS~1\DM\bin\dmserver.exe

C:\PROGRA~1\COMETS~1\Platform\Bin\comet.exe

C:\Program Files\ClearSearch\Loader.exe

C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

C:\Program Files\BigFix\BigFix.exe

C:\Program Files\aim\aim.exe

C:\WINDOWS\System32\msiexec.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\System32\msiexec.exe

C:\WINDOWS\System32\MsiExec.exe

C:\WINDOWS\System32\MsiExec.exe

C:\WINDOWS\System32\MsiExec.exe

C:\Hijack This\HijackThis.exe

C:\Program Files\Messenger\msmsgs.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.metrocastcablevision.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?p...B_PVER}&ar=home

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.metrocastcablevision.com/

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = iexplore

O2 - BHO: (no name) - SOFTWARE - (no file)

O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\ATPART~1.DLL

O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll (file missing)

O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: CSBHO - {D14D6793-9B65-11D3-80B6-00500487BDBA} - C:\PROGRA~1\COMETS~1\Platform\Bin\csbho.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O3 - Toolbar: Starware - {FE6BC4EF-5676-484B-88AE-883323913256} - C:\PROGRA~1\COMETS~1\Platform\Bin\csietb.dll

O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL

O4 - HKLM\..\Run: [s3TRAY2] S3tray2.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [wkwcqkanoekdj] C:\WINDOWS\System32\nelfbsq.exe

O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c

O4 - HKLM\..\Run: [DM_Server] C:\PROGRA~1\COMETS~1\DM\bin\dmserver.exe /onreboot

O4 - HKLM\..\Run: [sSWPlauncher] C:\PROGRA~1\COMETS~1\Platform\Bin\comet.exe /app:SSWPlauncher

O4 - HKLM\..\Run: [ClrSchLoader] C:\Program Files\ClearSearch\Loader.exe

O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [spyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE

O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZRxdm185

O9 - Extra button: Sidesearch (HKLM)

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: ICQ (HKLM)

O9 - Extra 'Tools' menuitem: ICQ (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab

O16 - DPF: {0000000A-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/d/4...0367/wmavax.CAB

O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} (F1 Organizer Class) - http://www.addictivetechnologies.net/DM0/cab/fckec980.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {197AB1D7-A7DD-4C86-A938-1FCC0DB21B85} (DMProxyCtl Class) - http://dm.cometsystems.com/dm/dm_286.cab

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebpr...etup1.0.0.8.cab

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab

O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50038/QDow_AS2.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

 

Thank you

 

joanrees

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Hi joanrees,

I am reviewing your log & will post a solution soon.

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Hi joanrees,

Please update your Ad-Aware. After updating, make sure the option "Activate in-depth scan" is checked, select the "Use custom scanning options" button, and then click on Customize. Select all the "Memory & Registry" options and press the Proceed button. Run a scan & delete what Ad-Aware finds.

Download SpyBot Search & Destroy. Follow the tutorial here.

 

Also, please update your HijackThis.

Double click the exe > Go to Misc. Tools > Hit Check for Update Online.

Run a scan with your updated HijackThis & post a fresh log here.

Edited by 808chick

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hey 808chick,

thanks for your help. I ran ad-aware and spybots. Here is an updated Hijack This log: Logfile of HijackThis v1.97.7

Scan saved at 11:37:00 PM, on 7/4/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\WINDOWS\system32\slserv.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\S3tray2.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\Lexmark X5100 Series\lxbabmon.exe

C:\Program Files\QuickTime\qttask.exe

C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\BigFix\BigFix.exe

C:\Hijack This\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.metrocastcablevision.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.metrocastcablevision.com/

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - SOFTWARE - (no file)

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [s3TRAY2] S3tray2.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c

O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [spyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE

O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZRxdm185

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: ICQ (HKLM)

O9 - Extra 'Tools' menuitem: ICQ (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab

O16 - DPF: {0000000A-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/d/4...0367/wmavax.CAB

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebpr...etup1.0.0.8.cab

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab

O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50038/QDow_AS2.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

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Hi again,

One last thing before we proceed. You are still running HijackThis 1.97.7, the updated version in 1.98. If you did you try to update HijackThis the way I mentioned above, and it did not work, please download the latest version from here.

Then run it & post a new log here.

(Tip: make sure you check the title: Logfile of HijackThis v1.97.7. Make sure it reads Logfile of HijackThis v1.98.)

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OK I am still with you

 

Logfile of HijackThis v1.98.0

Scan saved at 9:00:19 AM, on 7/5/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\WINDOWS\system32\slserv.exe

C:\WINDOWS\System32\S3tray2.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\Lexmark X5100 Series\lxbabmon.exe

C:\Program Files\QuickTime\qttask.exe

C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\BigFix\BigFix.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Microsoft Money\System\urlmap.exe

C:\Documents and Settings\Mom and Dad\Local Settings\Temp\Temporary Directory 1 for hijackthis 1.98.zip\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.metrocastcablevision.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.metrocastcablevision.com/

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - SOFTWARE - (no file)

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [s3TRAY2] S3tray2.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c

O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [spyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE

O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZRxdm185

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebpr...etup1.0.0.8.cab

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab

O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50038/QDow_AS2.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

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Hi joanrees,

Thanks for updating. One last thing before we proceed. You are running HijackThis from you Temp folder. This is not recommended because the backups created by HijackThis have a greater chance of being deleted (without your approval). Unzip to the same location you had the previous HJT: C:\Hijack This\HijackThis.exe.

 

Please print out these instructions for easy access to them.

Run it from it's new location. Be sure to close all browsers & windows, & check the following lines to be fixed:

R3 - Default URLSearchHook is missing

 

O2 - BHO: (no name) - SOFTWARE - (no file)

 

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

 

O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE

O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE

 

O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50038/QDow_AS2.cab

 

The following are optional fixes. It is up to whether to remove them or not, but it is highly recommended that you do.

You are running Spykiller. This is a program that advertises itself as removing spyware, but it apparently gives false positives to get you to buy it and then does a miserable job. Some even think that it may install malware. I recommend that you remove it in Add/Remove Programs, but have HijackThis fix this line first. See this post for details about these programs: http://www.safer-networking.org/index.php?...tail=2004-02-05

O4 - HKCU\..\Run: [spyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup

 

You are running MyWebSearch. This is not technically malware, but it is thought to be bad by many experts and it will bring malware with it. There are safer alternatives available such as the Google toolbar. I recommend that you remove it. Here are the components to fix with HJT and you will need to remove the main program as well:

O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZRxdm185

 

Reboot in Safe Mode, follow these instructions to remove (if you chose to) the optional programs above:

Go to Add/Remove Programs, find & delete the following:

MyWeb/MyWebSearch

SpyKiller

 

Go to:

C:\Program Files\SpyKiller\

C:\Program Files\MyWebSearch\

(Delete the files in bold if they are still there.)

 

Reboot out of Safe Mode, run HijackThis & post a new log here for review.

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808chick, I followed all your instructions. Its hard to tell if I am getting any faster. I keep running scans and keep getting new things to fix. Here is my latest log.

Logfile of HijackThis v1.98.0

Scan saved at 5:47:16 PM, on 7/6/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\Explorer.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\WINDOWS\system32\slserv.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\System32\S3tray2.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\Lexmark X5100 Series\lxbabmon.exe

C:\Program Files\QuickTime\qttask.exe

C:\WINDOWS\System32\nelfbsq.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\BigFix\BigFix.exe

C:\Program Files\Common Files\Symantec Shared\NMain.exe

C:\PROGRA~1\NORTON~1\navw32.exe

C:\Documents and Settings\Mom and Dad\My Documents\Internet Downloads\hijackthis 1.98\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.metrocastcablevision.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.metrocastcablevision.com/

F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O4 - HKLM\..\Run: [s3TRAY2] S3tray2.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [btgxkszcrmu] C:\WINDOWS\System32\nelfbsq.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebpr...etup1.0.0.8.cab

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

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Hey joanrees,

It's looking good, just a few more fixes.

Run HijackThis again and check these lines to be fixed:

O4 - HKLM\..\Run: [btgxkszcrmu] C:\WINDOWS\System32\nelfbsq.exe

 

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebpr...etup1.0.0.8.cab

 

Then reboot in Safe Mode and delete this file (in bold):

C:\WINDOWS\System32\nelfbsq.exe

 

Reboot out of Safe Mode, and post a fresh log here.

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Dear 808chick,

I fixed lines given but when I tried to delete file nelfbsq.exe it would not let me because it said it was in use by someone. I was in safe mode and no other windows were open. What do I need to do?

Logfile of HijackThis v1.98.0

Scan saved at 10:49:55 PM, on 7/7/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\WINDOWS\system32\slserv.exe

C:\Program Files\Symantec\LiveUpdate\AUpdate.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\System32\S3tray2.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe

C:\Program Files\Lexmark X5100 Series\lxbabmon.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\QuickTime\qttask.exe

C:\WINDOWS\System32\nelfbsq.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\BigFix\BigFix.exe

C:\Documents and Settings\Mom and Dad\My Documents\Internet Downloads\hijackthis 1.98\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.metrocastcablevision.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.metrocastcablevision.com/

F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,

O2 - BHO: MxTargetObj Class - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\mxTarget.dll

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O4 - HKLM\..\Run: [s3TRAY2] S3tray2.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [zcjfiunyolz] C:\WINDOWS\System32\nelfbsq.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

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joanrees,

Thanks for being patient. Let's do this:

Run HijackThis and check these files to fix:

F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,

 

O2 - BHO: MxTargetObj Class - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\mxTarget.dll

 

O4 - HKLM\..\Run: [zcjfiunyolz] C:\WINDOWS\System32\nelfbsq.exe

 

To completely delete the 02 & 04, download Killbox=http://www.downloads.subratam.org/KillBox.zip.

 

Do not run Killbox yet.

 

Run Ad-Aware. Update & be sure you have the latest reference-file (at least: 01R315 06.06.2004)

Delete what it finds.

 

Now boot into Safe Mode and run Killbox.

Paste this exact line:

C:\WINDOWS\System32\nelfbsq.exe

Then click Kill File.

Then paste this exact line:

C:\WINDOWS\mxTarget.dll

An click Kill File.

 

Reboot out of Safe Mode, run HijackThis & post a new log here.

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Dear 808chick,

My computer seems to be wprking alot faster. I have done all you have asked . Here is a new copy of Hijackthis log.

gfile of HijackThis v1.98.0

Scan saved at 5:19:07 PM, on 7/8/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\WINDOWS\system32\slserv.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\S3tray2.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\Lexmark X5100 Series\lxbabmon.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\BigFix\BigFix.exe

C:\Program Files\Microsoft Money\System\urlmap.exe

C:\Documents and Settings\Mom and Dad\My Documents\Internet Downloads\hijackthis 1.98\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.metrocastcablevision.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.metrocastcablevision.com/

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O4 - HKLM\..\Run: [s3TRAY2] S3tray2.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [nsupyb] C:\WINDOWS\System32\nelfbsq.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

 

Thanks for all your help. What should I do to keep it this way?

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joanrees,

Everything looks good, you just need to have HijackThis remove this line:

O4 - HKLM\..\Run: [nsupyb] C:\WINDOWS\System32\nelfbsq.exe

 

Reboot & post your new log here, just to make sure we got everything!

 

As for prevention measures, here are some steps to avoid reinfection:

Read How did I get infected in the first place?

 

Download and install the following programs (all are free):

Spyware Blaster - SpywareBlaster will prevent spyware from being installed and consumes no system resources.

Spyware Guard - SpywareGuard v2.2.0 provides a real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method.

IE-SPYAD - IE-SPYAD places over 4000 websites and domains in the IE Restricted list which will several impair attempts to infect your system.

 

Install a firewall, such as Zone Alarm

 

And always remember to update Windows & Internet Explorer.

Edited by 808chick

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Dear 808chick, Here is the latest copy of my log. I have one final question for you. I still have my Norton Anti virus installed and it still lists 7 pages of threat alerts. Should I individually delete the files that they say can not be deleted and can I use the Killbox program to do so?

Thanks for all your help so far. I have learned alot.

gfile of HijackThis v1.98.0

Scan saved at 7:56:41 AM, on 7/9/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\WINDOWS\system32\slserv.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\S3tray2.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Lexmark X5100 Series\lxbabmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\BigFix\BigFix.exe

C:\Program Files\SpywareGuard\sgmain.exe

C:\Program Files\SpywareGuard\sgbhp.exe

C:\Documents and Settings\Mom and Dad\My Documents\Internet Downloads\hijackthis 1.98\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.metrocastcablevision.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.metrocastcablevision.com/

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll

O4 - HKLM\..\Run: [s3TRAY2] S3tray2.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

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I still have my Norton Anti virus installed and it still lists 7 pages of threat alerts.  Should I individually delete the files that they say can not be deleted and can I use the Killbox program to do so?

Perhaps some scanners will do the trick, such as Panda Active Scan or TrendMicro Housecall.

 

And also run a Trojan scan with either Trojan Hunter (trial), a2, or Ewido Security Suite.

 

Post back here & report the findings (just a summary of the logs). If the problem persists with your Norton, perhaps there are other ways to remedy the situation.

Edited by 808chick

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