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jbrdsx04

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8 posts in this topic

First time posting here. I have some sort of spyware on my laptop that causes pop-up windows to appear on the screen when and after i open or close internet explorer. Everytime I run Adaware or Spybot Search and Destroy it locates something but the problem still exists. suggestions?

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Hi,

Download "Hijack This!"

http://www.spywareinfo.com/~merijn/files/hijackthis.zip

 

Create a folder via Windows Explorer for HijackThis, unzip, then move the file (HijackThis.exe) to that folder. This way any backups created are saved in a legit folder.

 

Double-click "HijackThis.exe" and Press "Scan".

 

When the scan is finished, the "Scan" button will change into a "Save Log" button.

Click: "Save Log" (generates: "hijackthis.log")

 

Copy and Paste the entire log into your next post.

 

Note: do not attempt to "Fix" anything, as we need to see the entire log.

Also if you have any Startup items unchecked in Msconfig, uncheck those items, reboot, then post a fresh log. HijackThis can not "see" disabled items in Startup.

 

Hint: after posting your log click "Track this topic" at the top of the page, this way you will be notified (email) when a response is made to your post.

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Here is my log file:

 

Logfile of HijackThis v1.97.7

Scan saved at 12:47:25 PM, on 5/21/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\dllhost.exe

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\System32\pctspk.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe

C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Apoint\Apntex.exe

C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe

C:\WINDOWS\System32\rundll32.exe

C:\WINDOWS\System32\lbkscind.exe

C:\WINDOWS\System32\2pgasvcp.exe

C:\WINDOWS\System32\pv6moni.exe

C:\Program Files\AIM\aim.exe

C:\Program Files\Outlook Express\msimn.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\System32\mevtmsgn.exe

C:\Documents and Settings\Justin\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

C:\Program Files\Messenger\msmsgs.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.secondalarm.net/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll (file missing)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe

O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe

O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load

O4 - HKLM\..\Run: [lbkscind] C:\WINDOWS\System32\lbkscind.exe

O4 - HKLM\..\Run: [2pgasvcp] C:\WINDOWS\System32\2pgasvcp.exe

O4 - HKLM\..\Run: [pv6moni] C:\WINDOWS\System32\pv6moni.exe

O4 - HKLM\..\Run: [mevtmsgn] C:\WINDOWS\System32\mevtmsgn.exe

O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl

O4 - Global Startup: CompuServe 7.0 Tray Icon.lnk = C:\Program Files\CompuServe 7.0\cstray.exe

O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\spysub.exe

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: ICQ Pro (HKLM)

O9 - Extra 'Tools' menuitem: ICQ (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Real.com (HKLM)

O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebpr...etup1.0.0.8.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/23e7c28370bd1d...ip/RdxIE601.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

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Hi,

Create a folder via Windows Explorer for HijackThis, unzip, then move the file (HijackThis.exe) to that folder. This way any backups created are saved in a legit folder.

 

1) Restart in Safe Mode (see "How To:" below)

2) Enable Hidden Files (see "How To:" below)

 

Locate and delete the following:

 

C:\WINDOWS\System32\lbkscind.exe <--this file

C:\WINDOWS\System32\2pgasvcp.exe <--this file

C:\WINDOWS\System32\pv6moni.exe <--this file

C:\WINDOWS\System32\mevtmsgn.exe <--this file

C:\WINDOWS\alchem.exe <--this file

C:\WINDOWS\System32\bridge.dll <--this file

C:\Program Files\LimeShop <--this folder

 

While still in Safe Mode:

Close all open windows, rescan with HijackThis and "Fix checked" the following:

 

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll (file missing)

O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe

O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load

O4 - HKLM\..\Run: [lbkscind] C:\WINDOWS\System32\lbkscind.exe

O4 - HKLM\..\Run: [2pgasvcp] C:\WINDOWS\System32\2pgasvcp.exe

O4 - HKLM\..\Run: [pv6moni] C:\WINDOWS\System32\pv6moni.exe

O4 - HKLM\..\Run: [mevtmsgn] C:\WINDOWS\System32\mevtmsgn.exe

O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebpr...etup1.0.0.8.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/23e7c28370bd1d...ip/RdxIE601.cab

 

Restart normally and then ...

 

Download the latest version of Ad-Aware:

http://www.lavasoft.de/software/adaware/

 

After installing AAW, and before running the program.

 

Reconfigure Ad-Aware for Full Scan:

Please update the reference file following the instructions here:

http://www.lavahelp.com/howto/updref/index.html

 

Launch the program, and click on the Gear at the top of the start screen.

 

Click the "Scanning" button.

Under Drives & Folders, select "Scan within Archives".

Click "Click here to select Drives + folders" and select your installed hard drives.

 

Under Memory & Registry, select all options.

Click the "Advanced" button.

Under "Log-file detail", select all options.

Click the "Tweaks" button.

 

Under "Scanning Engine", select the following:

"Include additional Ad-aware settings in logfile" and

"Unload recognized processes during scanning."

Under "Cleaning Engine", select the following:

"Let Windows remove files in use after reboot."

Click on 'Proceed' to save these Preferences.

Please make sure that you activate IN-DEPTH scanning before you proceed.

 

After the above post a fresh log ...

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Mike,

 

I was unable to locate:

 

C:\WINDOWS\System32\lbkscind.exe <--this file

C:\WINDOWS\System32\2pgasvcp.exe <--this file

C:\WINDOWS\System32\pv6moni.exe <--this file

C:\WINDOWS\System32\mevtmsgn.exe <--this file

 

Therefore I was unable to locate:

 

O4 - HKLM\..\Run: [lbkscind] C:\WINDOWS\System32\lbkscind.exe

O4 - HKLM\..\Run: [2pgasvcp] C:\WINDOWS\System32\2pgasvcp.exe

O4 - HKLM\..\Run: [pv6moni] C:\WINDOWS\System32\pv6moni.exe

O4 - HKLM\..\Run: [mevtmsgn] C:\WINDOWS\System32\mevtmsgn.exe

 

Everything else was located and deleted as instructed.

I did force the computer to show hidden files. I searched for them all by using the search tool in the start menu as well as manually viewing the folder myself and attempting to locate them.

 

I reinstalled Ad-aware event though I think I had the current version and followed the directions for that. It found 30 new objects ( 4 Processes, 15 Registry keys, 5 Registry values, and 6 files).

 

Here is the new log from Hijackthis:

 

Logfile of HijackThis v1.97.7

Scan saved at 8:54:18 AM, on 5/23/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\System32\pctspk.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe

C:\Program Files\interMute\SpySubtract\spysub.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-aware.exe

C:\Documents and Settings\Justin\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.secondalarm.net/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl

O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\spysub.exe

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: ICQ Pro (HKLM)

O9 - Extra 'Tools' menuitem: ICQ (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Real.com (HKLM)

O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

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I would like to also report to you that the pop-up ads are no longer popping up so it seems the problem has been fixed but I would like your imput on the log yet before I discontinue use on the forum.

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Hi,

Your log looks clean now except that I see you have one or more items disabled in Msconfig, that you did not previously ...

 

Note: HijackThis can not "see" disabled items. If one of these items were from troubleshooting your problem, uncheck that item and reboot. Then post a fresh log, otherwise you can ignore the above.

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