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Obnoxious "Sponsored Ads" pop-up in the bottom right of Firefox


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#1 Dillon Flynn

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Posted 16 July 2012 - 12:03 PM

On virtually every page I visit (this forum included), I get an invasive "Sponsored Ads" popup in the bottom right-hand side of my screen, as seen in this screenshot:
Posted Image

My problem is identical to one previously posted and dealt with on this forum, as seen in this thread, but unfortunately the advice provided there does not apply to me, as the programs used to remove the rootkit or whatever the problem was were all .exes and I am running Mac OSX.

I have already run iAntiVirus and Mac Scan with no detections. I am running Ad Blocker Plus, and even tried manually blocking google-analytics links, but to no avail. Uninstalling and reinstalling firefox hasn't stopped the ads, either.

I have a bad feeling that fixing my issue is going to be a big headache, but I can't stand these invasive pop ups, so I have to try something. If anyone knows where I should start, please let me know.

#2 cnm

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Posted 16 July 2012 - 01:08 PM

We aren't ordinarily able to help with Mac; we rely on our Windows tools.

The excellent TechSupportForum has a Mac section: http://www.techsuppo...com/forums/f65/

Avast and Avira have Mac versions.

Avast makes a first rate antivirus: avast! Free Antivirus for Mac
Try this one first; do a full scan.

Avira is another very well regarded antivirus company. Avira Free Mac Security

You could also try free trial of Kaspersky Anti-Virus for Mac

Don't run more than one of them at a time i.e disable before installing another.

Note that I have no experience at all with Mac and can make no promise that any of the above will help. :)

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#3 cnm

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Posted 16 July 2012 - 02:51 PM

Afterthought:
In that other thread ComboFix removed a Firefox add-on.
If your Firefox has this add-on: 'weave\toFetch', remove it.

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#4 Dillon Flynn

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Posted 16 July 2012 - 03:20 PM

Afterthought:
In that other thread ComboFix removed a Firefox add-on.
If your Firefox has this add-on: 'weave\toFetch', remove it.


I don't have that add-on, but so far avast! seems to be working wonders! It blocks the pop up itself, and gives me a notification every time I load a page saying "Web shield has detected a threat.

Infection: URL:Mal
URL: hxxp://videosnow1.asia/js_f.php?v-tb004" [evil link disabled]

The scan is still going, but it's found three infected files so far and plenty more warnings, so it's already outperformed its competitors. I will update you if it manages to effectively remove the malware.

#5 cnm

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Posted 16 July 2012 - 03:27 PM

That's great.:D I have Avast on my PC and like it very much. Do keep me posted!

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#6 Dillon Flynn

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Posted 16 July 2012 - 03:55 PM

That's great.:D I have Avast on my PC and like it very much. Do keep me posted!

Hm, the scan is over and I highlighted the 2 infected files and hit "delete" but I'm still getting the warning whenever I load a page. I guess whatever is causing this is still going. But at least avast is blocking it for now.

#7 cnm

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Posted 16 July 2012 - 04:00 PM

Does the Mac version have Boot-time Scan? If so, run it.
ScreenShot058.png

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#8 cnm

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Posted 25 July 2012 - 03:31 PM

Are you still with me, Dillon Flynn?

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#9 cnm

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Posted 04 August 2012 - 12:37 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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