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Spyware won't go away


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#1 jeff303

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Posted 06 July 2004 - 08:02 PM

How does it look? Thanks

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\CTSVCCDA.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Mouse\Amoumain.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Creative\ShareDLL\MediaDet.exe
C:\WINNT\system32\LXSUPMON.EXE
C:\WINNT\wdskctl.exe
C:\WINNT\system32\rundll32.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jeff Allen\My Documents\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program Files\Kontiki\bin\bh212112.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\DOCUME~1\JEFFAL~1\LOCALS~1\Temp\WToolsB.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [LXSUPMON] C:\WINNT\system32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [wdskctl] C:\WINNT\wdskctl.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: Get It With Kontiki - res://C:\Program Files\Kontiki\bin\bh212112.dll/201
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) - http://205.159.125.1...everContent.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...ector/swdir.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...MineSweeper.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...s/yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...StatsClient.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...38123.675474537
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft...ols/SassCln.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...ireShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{27A5A666-CC2D-46B4-A507-FC61EC9C6A70}: NameServer = 206.127.0.3 209.99.127.10

#2 iguagaby

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Posted 07 July 2004 - 12:16 AM

jeff303,

Welcome to the forum.

This is just to let you know that help is coming. I will be handling your log for now. Just keep checking for a reply. I should have a fix for you soon, but in the meantime, I need you to post the whole log please. You are missing the top where it shows the following kind of information:

Logfile of HijackThis v1.97.7
Scan saved at 11:07:12 PM, on 5/16/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Yours might be different depending on the kind of operating system you have.
THEY CAN HIDE, BUT THEY CAN'T ESCAPE!

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#3 jeff303

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Posted 07 July 2004 - 03:22 PM

Thanks!!! Here is the rest

Logfile of HijackThis v1.97.7
Scan saved at 8:01:13 PM, on 7/6/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

#4 iguagaby

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Posted 09 July 2004 - 07:29 PM

Hi jeff303,

In order to follow the steps, print all this if you think you need to.

Go to run\Control Panel \ Administrative Tools \ Services find WToolsA and stop the service.

Download Ad-Aware 6 from here http://www.lavasoft.de/ You can get the free version if you want.

Open Ad-aware and make the following changes to the settings in Ad-aware.

- Under Ad-aware 6 > Settings (Gear at the top) > Tweak > Scanning Engine:
check: "Unload recognized processes during scanning."

- Under Ad-aware 6 > Settings (Gear at the top) > Tweak > Cleaning Engine:
Check: "Let Windows remove files in use at next reboot."

Press 'Proceed'

Press 'Start'

- Select option 'Use Custom scanning options'
- Click 'Activate in-depth scan'
- Press 'Select drives\folders to scan' Select the active partition which is usually C:
- Click Customize
- Make the following are all are Checked
*'Scan Within Archives'
*'Scan Active Processes'
*'Scan Registry'
*'Deep Scan Registry'
*'Scan My IE Favorites For Banned URL'S
*'Scan My Hosts File'

- Click Proceed

Now press "Next" to let Ad-aware scan your drives...

Select all findings, and allow Ad-aware to fix them.

Close Ad-aware, reboot.

Now, please get the new version for HJT, 1.98, and remember to put it in its own folder. Once done, make sure all Windows and browsers are closed. Then go ahead and Open Up Hijack This and Do The Scan. Once it is done scanning, check the boxes next to all these, then click Fix Checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R3 - Default URLSearchHook is missing

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [wdskctl] C:\WINNT\wdskctl.exe

These next 04 entries are both strongly recommended fixes, but they are optional. You can start them via start/programs if you need to use them.

O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: PowerReg Scheduler.exe

Reboot

This task, C:\WINNT\System32\CTSVCCDA.EXE is of no use to any system, so it is best to disable it because it can sometimes give you endless error messages. You can do this through Control Panel \ Administrative Tools \ Services" even better still, remove that service. This is totally optional, especially if you are not having any of the mentioned problems.

Next go to run/settings/control panel and in Add/Remove Programs look for and remove anything to do with WinTools\WToolsA.exe

To Delete These Files/Folders, You Will need to Boot into Safe Mode. Follow
instructions here for safe mode if you need to: Windows 2000: http://www.microsoft...nt/safemode.asp You also may need to enable the viewing of hidden/system files because sometimes they have hidden attributes. If you need to know how to this, please follow the instructions here: http://www.xtra.co.n...1916458,00.html ): Once you have enable the viewing of hidden/system files and are in safe mode, find and delete the following if found:

C:\Program Files\Common files\WinTools\WToolsA.exe
C:\WINNT\wdskctl.exe

Now to prevent WToolsA from coming back you need to delete your System Restore points. Do the following:

Right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot.

Turn ON System Restore.
Right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK

Reboot

You should update you browser (IE) as it's out of date, and if you haven't read this link, http://www.computerc.../postt7736.html, it would be a good idea to do so. Ad-aware, along with Spybot will help your system to stay clean by running them often. You can also get Crap Cleaner here http://computercops....ads-cat-29.html to help you clean all kinds of unnecessary files and give you plenty of disk memory back. In options, it lets you keep any cookies you want.

Before you scan to post another HJT log to see if everything is OK, I like you to change the date in your computer a few days ahead. You can reset the date as soon as you are done scanning and saving the log. You can change the date via start/settings/control panel/date and time. Oh by the way, if you see anything bad in your next log, don't fix it yet. Let me take a look at it first.

Good luck!
THEY CAN HIDE, BUT THEY CAN'T ESCAPE!

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