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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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FTJoe

Still having problems

4 posts in this topic

Hi - problems with my daughter's machine. Scanned with Ad-aware, spybot, CWShredder, NAV and ZoneAlarm running, using Firefox browser and all critical MS updates applied. Still having issues. Some are obvious like iexpl0re, need help with the rest. NAV keeps popping up with trojan messages but I swear it's been quarentined.

 

Logfile of HijackThis v1.98.0

Scan saved at 7:16:05 AM, on 7/7/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe

C:\WINDOWS\System32\igfxtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\Program Files\Analog Devices\SoundMAX\Smtray.exe

C:\Program Files\Support.com\bin\tgcmd.exe

C:\Program Files\NavNT\defwatch.exe

C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\NavNT\rtvscan.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Microsoft IntelliType Pro\type32.exe

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\Program Files\NavNT\vptray.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\Program Files\Messenger\msmsgs.exe

C:\New Folder\Program Files\AIM95\aim.exe

C:\Program Files\mozilla.org\Mozilla\Mozilla.exe

C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\Program Files\Zone Labs\Integrity Client\iclient.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\System32\MsgSys.EXE

C:\Program Files\AOL Companion\companion.exe

C:\Documents and Settings\MACH2\Desktop\HijackThis.exe

 

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent

O4 - HKLM\..\Run: [smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe

O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server

O4 - HKLM\..\Run: [uC_Start] C:\IBMTools\Updater\ucstartup.exe

O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - HKLM\..\Run: [bvjzukc] "C:\WINDOWS\System32\bvjzukc.exe"

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [internet Explorer] iexpl0re.exe

O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load

O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c

O4 - HKLM\..\RunServices: [internet Explorer] iexpl0re.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [AIM] C:\New Folder\Program Files\AIM95\aim.exe -cnetwait.odl

O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo

O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe

O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe

O4 - Global Startup: Integrity Client.lnk = C:\Program Files\Zone Labs\Integrity Client\iclient.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\New Folder\Program Files\AIM95\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\asnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\aslsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\aslsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\aslsp.dll

O11 - Options group: [JAVA_IBM] Java (IBM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {11111111-1111-1111-1111-111300000000} - mhtml:C:\\NO_SUCH_MHT.MHT!http://216.240.137.40/go.exe

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...etup1.0.0.8.cab

Edited by FTJoe

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Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

O4 - HKLM\..\Run: [bvjzukc] "C:\WINDOWS\System32\bvjzukc.exe"

O4 - HKLM\..\Run: [internet Explorer] iexpl0re.exe

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load

O4 - HKLM\..\RunServices: [internet Explorer] iexpl0re.exe

 

O16 - DPF: {11111111-1111-1111-1111-111300000000} - mhtml:C:\\NO_SUCH_MHT.MHT!http://216.240.137.40/go.exe

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...etup1.0.0.8.cab

Reboot and delete

 

files

C:\WINDOWS\System32\bvjzukc.exe

iexpl0re.exe

C:\WINDOWS\System32\bridge.dll

 

folders

C:\Program Files\Viewpoint

 

These may be hidden files. See HERE for how to show hidden files.

 

Please post a followup Hijack this log, and say if your problems persist.

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Appreciate the help, apologies for the delay. I did as requested and got rid of a few more entries based on a tutorial out there on Hijackthis. Here's the log, curious about the WinUpdt and Winka programs executing, they don't look right. Should I whack them also?

 

Logfile of HijackThis v1.98.0

Scan saved at 9:42:46 PM, on 7/10/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\igfxtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe

C:\Program Files\Analog Devices\SoundMAX\Smtray.exe

C:\Program Files\Support.com\bin\tgcmd.exe

C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Microsoft IntelliType Pro\type32.exe

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\Program Files\NavNT\defwatch.exe

C:\Program Files\NavNT\vptray.exe

C:\Program Files\NavNT\rtvscan.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\New Folder\Program Files\AIM95\aim.exe

C:\Program Files\mozilla.org\Mozilla\Mozilla.exe

C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\Program Files\Zone Labs\Integrity Client\iclient.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\System32\MsgSys.EXE

C:\Program Files\AOL Companion\companion.exe

C:\Program Files\WindUpdates\WinKA.exe

C:\Program Files\WindUpdates\WinUpdt.exe

C:\Documents and Settings\MACH2\Desktop\HijackThis.exe

 

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent

O4 - HKLM\..\Run: [smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe

O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server

O4 - HKLM\..\Run: [uC_Start] C:\IBMTools\Updater\ucstartup.exe

O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe

O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c

O4 - HKLM\..\Run: [WindUpdates] C:\Program Files\WindUpdates\WinUpdt.exe

O4 - HKCU\..\Run: [AIM] C:\New Folder\Program Files\AIM95\aim.exe -cnetwait.odl

O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo

O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe

O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe

O4 - Global Startup: Integrity Client.lnk = C:\Program Files\Zone Labs\Integrity Client\iclient.exe

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\New Folder\Program Files\AIM95\aim.exe

O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\asnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\aslsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\aslsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\aslsp.dll

O11 - Options group: [JAVA_IBM] Java (IBM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

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Hi - daughter's machine is pretty trashed right now. Looking like a complete re-install is what's required. Norton RealTime scan is out, can't re-install Norton because of a 16-bit error. FireFox is broken somehow, it's a mess. Restore points are no longer available...on an on an on.

 

This started when I decided to remove the following two entries from starting up. Does anyone know what they are? Tried to kill in task manager, not good, then the system started re-booting on it's own, various sever errors were ocurring and CWSshredder stopped working along with Hijackthis. I've calmed things down but OS is still pretty crippled. Got rid of the WinDUpdate directory and a few trojans. Will work on it some more and maybe post a log to a new thread. I also saw a new one, aolmsgr which I killed as I don't think it is what it seems.

 

C:\Program Files\WindUpdates\WinKA.exe

C:\Program Files\WindUpdates\WinUpdt.exe

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