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RonB

Another CoolWebSearch Post

10 posts in this topic

I hope someone can help me. I've ran Adaware and Spybot (both updated) and the CWS continues to return. Here's my logs and many thanks in advance.

 

******************************************************

 

Logfile of HijackThis v1.97.7

Scan saved at 9:32:20 AM, on 7/7/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\System32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\BCMSMMSG.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\system32\d3bz.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\System32\HPZipm12.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe

C:\WINDOWS\system32\crcu32.exe

C:\PROGRA~1\Netscape\Netscape\Netscp.exe

C:\Documents and Settings\Ron\My Documents\Downloads\HijackThis\HijackThis.exe

C:\Program Files\Messenger\msmsgs.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eqqzs.dll/sp.html#37680

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eqqzs.dll/sp.html#37680

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\eqqzs.dll/sp.html#37680

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.msn.com/"); (C:\Documents and Settings\Ron\Application Data\Mozilla\Profiles\default\7r0fcdbw.slt\prefs.js)

N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Ron\Application Data\Mozilla\Profiles\default\7r0fcdbw.slt\prefs.js)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {3E600AC1-5623-6042-155E-F0B4CAD07FE9} - C:\WINDOWS\system32\crcu32.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [bCMSMMSG] BCMSMMSG.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"

O4 - HKLM\..\Run: [crcu32.exe] C:\WINDOWS\system32\crcu32.exe

O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo

O4 - Startup: PowerReg Scheduler V3.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: officejet 6100.lnk = ?

O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab

O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon.../cx_tgctlcm.jsp

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7911.7026967593

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?319

 

*********************************************************

 

StartupList report, 7/7/2004, 10:00:04 AM

StartupList version: 1.52

Started from : C:\Documents and Settings\Ron\My Documents\Downloads\HijackThis\HijackThis.EXE

Detected: Windows XP SP1 (WinNT 5.01.2600)

Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)

* Using default options

==================================================

 

Running processes:

 

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\System32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\BCMSMMSG.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\system32\d3bz.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\System32\HPZipm12.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe

C:\WINDOWS\system32\crcu32.exe

C:\PROGRA~1\Netscape\Netscape\Netscp.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\Ron\My Documents\Downloads\HijackThis\HijackThis.exe

C:\PROGRA~1\NORTON~1\NORTON~1\NAVW32.exe

 

--------------------------------------------------

 

Listing of startup folders:

 

Shell folders Startup:

[C:\Documents and Settings\Ron\Start Menu\Programs\Startup]

PowerReg Scheduler V3.exe

 

Shell folders Common Startup:

[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]

Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

officejet 6100.lnk = ?

 

--------------------------------------------------

 

Checking Windows NT UserInit:

 

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]

UserInit = C:\WINDOWS\system32\userinit.exe,

 

--------------------------------------------------

 

Autorun entries from Registry:

HKLM\Software\Microsoft\Windows\CurrentVersion\Run

 

ATIModeChange = Ati2mdxx.exe

BCMSMMSG = BCMSMMSG.exe

ATIPTA = C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

dla = C:\WINDOWS\system32\dla\tfswctrl.exe

diagent = "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

DVDSentry = C:\WINDOWS\System32\DSentry.exe

TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

 

--------------------------------------------------

 

Autorun entries from Registry:

HKCU\Software\Microsoft\Windows\CurrentVersion\Run

 

Mozilla Quick Launch = "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo

 

--------------------------------------------------

 

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

 

Shell=*INI section not found*

SCRNSAVE.EXE=*INI section not found*

drivers=*INI section not found*

 

Shell & screensaver key from Registry:

 

Shell=Explorer.exe

SCRNSAVE.EXE=C:\WINDOWS\System32\SSFLWBOX.SCR

drivers=*Registry value not found*

 

Policies Shell key:

 

HKCU\..\Policies: Shell=*Registry key not found*

HKLM\..\Policies: Shell=*Registry value not found*

 

--------------------------------------------------

 

 

Enumerating Browser Helper Objects:

 

(no name) - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

(no name) - C:\WINDOWS\system32\crcu32.dll - {3E600AC1-5623-6042-155E-F0B4CAD07FE9}

NAV Helper - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}

 

--------------------------------------------------

 

Enumerating Task Scheduler jobs:

 

FRU Task #Hewlett-Packard#hp psc 2200 series#1066426210.job

Norton AntiVirus - Scan my computer.job

Norton SystemWorks One Button Checkup.job

Symantec NetDetect.job

 

--------------------------------------------------

 

Enumerating Download Program Files:

 

[ppctlcab]

CODEBASE = http://www.pestscan.com/scanner/ppctlcab.cab

OSD = C:\WINDOWS\Downloaded Program Files\OSD406.OSD

 

[support.com Configuration Class]

InProcServer32 = C:\WINDOWS\Downloaded Program Files\tgctlcm.dll

CODEBASE = http://usercenter.cox.net/rsuite/sdccommon.../cx_tgctlcm.jsp

 

[symantec AntiVirus scanner]

InProcServer32 = C:\WINDOWS\Downloaded Program Files\avsniff.dll

CODEBASE = http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

 

[PPSDKActiveXScanner.MainScreen]

InProcServer32 = C:\WINDOWS\Downloaded Program Files\PPSDKActiveXScanner.ocx

CODEBASE = http://www.pestscan.com/scanner/axscanner.cab

 

[symantec RuFSI Utility Class]

InProcServer32 = C:\WINDOWS\Downloaded Program Files\rufsi.dll

CODEBASE = http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

 

[update Class]

InProcServer32 = C:\WINDOWS\System32\iuctl.dll

CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/...7911.7026967593

 

[shockwave Flash Object]

InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx

CODEBASE = http://download.macromedia.com/pub/shockwa...ash/swflash.cab

 

[QDiagHUpdateObj Class]

InProcServer32 = C:\WINDOWS\System32\qdiagh.ocx

CODEBASE = http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?319

 

--------------------------------------------------

 

Enumerating ShellServiceObjectDelayLoad items:

 

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll

CDBurn: C:\WINDOWS\system32\SHELL32.dll

WebCheck: C:\WINDOWS\System32\webcheck.dll

SysTray: C:\WINDOWS\System32\stobject.dll

 

--------------------------------------------------

End of report, 7,456 bytes

Report generated in 0.063 seconds

 

Command line options:

/verbose - to add additional info on each section

/complete - to include empty sections and unsuspicious data

/full - to include several rarely-important sections

/force9x - to include Win9x-only startups even if running on WinNT

/forcent - to include WinNT-only startups even if running on Win9x

/forceall - to include all Win9x and WinNT startups, regardless of platform

/history - to list version history only

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Thank You!!!

 

New Log:

 

Logfile of HijackThis v1.98.0

Scan saved at 5:31:10 AM, on 7/27/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\System32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\BCMSMMSG.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\Program Files\Netscape\Netscape\Netscp.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe

C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe

C:\WINDOWS\System32\HPZipm12.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe

C:\Documents and Settings\Ron\My Documents\Downloads\HijackThis\Hijackthis new\HijackThis.exe

C:\Program Files\Messenger\msmsgs.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ownba.dll/sp.html#37680

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ownba.dll/sp.html#37680

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ownba.dll/sp.html#37680

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/

R3 - Default URLSearchHook is missing

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.msn.com/"); (C:\Documents and Settings\Ron\Application Data\Mozilla\Profiles\default\7r0fcdbw.slt\prefs.js)

N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Ron\Application Data\Mozilla\Profiles\default\7r0fcdbw.slt\prefs.js)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper\CCHelper.dll

O2 - BHO: (no name) - {3E600AC1-5623-6042-155E-F0B4CAD07FE9} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\Program Files\Panicware\Pop-Up Stopper\pstopper.dll

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [bCMSMMSG] BCMSMMSG.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"

O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Startup: PowerReg Scheduler V3.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: officejet 6100.lnk = ?

O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll

O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab

O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon.../cx_tgctlcm.jsp

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?319

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  1. Please download About:Buster from:

[*]Unzip it to your desktop.

[*]Double click it and hit "Ok"

[*]Click "Start"

[*]Select "Ok" to start the scan.

[*]The scan should take a few seconds.

[*]Once it is done save the report.

[*]Post the results of the report and a fresh HijackThis log for review.

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Here is the About:Buster log:

 

-- Scan 1 --------

About:Buster Version 1.32

Removed! : C:\WINDOWS\cmpkc.dat

Removed! : C:\WINDOWS\enjlb.dat

Removed! : C:\WINDOWS\eqqzs.dat

Removed! : C:\WINDOWS\fdnme.dat

Removed! : C:\WINDOWS\hkfqa.dat

Removed! : C:\WINDOWS\ibdid.dat

Removed! : C:\WINDOWS\idssd.dat

Removed! : C:\WINDOWS\jwoqd.dat

Removed! : C:\WINDOWS\kmonn.dat

Removed! : C:\WINDOWS\nnixv.dat

Removed! : C:\WINDOWS\nnjxo.dat

Removed! : C:\WINDOWS\ownba.dat

Removed! : C:\WINDOWS\pdtiq.dat

Removed! : C:\WINDOWS\qzybr.dat

Removed! : C:\WINDOWS\sbqsq.dat

Removed! : C:\WINDOWS\veahp.dat

Removed! : C:\WINDOWS\vvvlh.dat

Removed! : C:\WINDOWS\wziso.dat

Removed! : C:\WINDOWS\System32\cukir.dat

Removed! : C:\WINDOWS\System32\ecerq.dat

Removed! : C:\WINDOWS\System32\gnsop.dat

Removed! : C:\WINDOWS\System32\hqlmi.dat

Removed! : C:\WINDOWS\System32\ijygt.dat

Removed! : C:\WINDOWS\System32\letpy.dat

Removed! : C:\WINDOWS\System32\ncvvd.dat

Removed! : C:\WINDOWS\System32\oogew.dat

Removed! : C:\WINDOWS\System32\qlwur.dat

Removed! : C:\WINDOWS\System32\qyxwd.dat

Removed! : C:\WINDOWS\System32\swqdv.dat

Removed! : C:\WINDOWS\System32\tovfg.dat

Removed! : C:\WINDOWS\System32\ucxbj.dat

Removed! : C:\WINDOWS\System32\vktbm.dat

Removed! : C:\WINDOWS\System32\vocxe.dat

Removed! : C:\WINDOWS\System32\wlbte.dat

Removed! : C:\WINDOWS\System32\woans.dat

Removed! : C:\WINDOWS\System32\yfcem.dat

Attempted Clean Of Temp folder.

Removed LEGACY___NS_Service_3 Key

Pages Reset... Done!

 

-- Scan 2 --------

About:Buster Version 1.32

Attempted Clean Of Temp folder.

Removed LEGACY___NS_Service_3 Key

Pages Reset... Done!

 

 

 

 

Here is the new HJT log:

 

Logfile of HijackThis v1.98.0

Scan saved at 3:42:12 PM, on 7/27/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\System32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\BCMSMMSG.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe

C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe

C:\WINDOWS\System32\HPZipm12.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe

C:\PROGRA~1\Netscape\Netscape\Netscp.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\Ron\My Documents\Downloads\HijackThis\Hijackthis new\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/

R3 - Default URLSearchHook is missing

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.msn.com/"); (C:\Documents and Settings\Ron\Application Data\Mozilla\Profiles\default\7r0fcdbw.slt\prefs.js)

N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Ron\Application Data\Mozilla\Profiles\default\7r0fcdbw.slt\prefs.js)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper\CCHelper.dll

O2 - BHO: (no name) - {3E600AC1-5623-6042-155E-F0B4CAD07FE9} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\Program Files\Panicware\Pop-Up Stopper\pstopper.dll

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [bCMSMMSG] BCMSMMSG.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"

O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Startup: PowerReg Scheduler V3.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: officejet 6100.lnk = ?

O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll

O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab

O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon.../cx_tgctlcm.jsp

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?319

 

Thanks,

Ron

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  1. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for "PowerReg Scheduler V3.exe". If you find the file, click it, and then click End Process => Exit the Task Manager.
  2. Run HijackThis (This should, typically, be run from C:\HJT\HijackThis.exe)
    • Click on "Config" in the bottom right corner of the HijackThis window.
    • Make sure that the "Main" tab is selected at the top.
    • Place a checkmark in the box labelled "Make backups before fixing items".
    • Click on "Back" in the bottom right corner.
    • Make sure all Browser windows are closed otherwise it may interfere with the fixing of items.
    • Click on "Scan" and then place a check mark in the following boxes (If they still exist), And click on "Fix Checked":

    • R3 - Default URLSearchHook is missing
      O2 - BHO: (no name) - {3E600AC1-5623-6042-155E-F0B4CAD07FE9} - (no file)
      O4 - Startup: PowerReg Scheduler V3.exe

[*]Please reboot into safe mode - How do I boot into "Safe" mode?

[*]The following DIRECTORY CONTENTS (But not the directory), DIRECTORIES and FILES, need to be deleted while in safe mode. Make sure your settings allow you to view "Hidden files". Open up any explorer window and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders". If the files etc listed are not present - Do not worry, just delete those that you can find. If no path is listed, you may need to search for the file(s) - To search, click on "Start" => "Search" => "For Files and Folders" => "All Files and Folders" and type in the file name. You can delete it right from the search results window.

  1. DIRECTORY CONTENTS (But not the directory)
    • %windir%\Temp\
    • %temp%\
    • %userprofile%\Local Settings\Temp\
    • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
    • C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
    • Click on "Start" => "Settings" => "Control Panel" => "Internet Options". Click on "Delete Files", select "Delete All Offline Content" and click on "OK". <=This will delete all your cached internet content including cookies. This is recommended and strongly suggested. Click on "OK" once more to close the options panel.
    • Right click on "Recycle Bin" and select "Empty Recycle Bin" and respond "Yes" when prompted.

[*]DIRECTORIES

  • Nothing to Delete

[*]FILES

  • PowerReg Scheduler V3.exe

[*]Reboot again and log in normally, repost a new HijackThis log into this message for further review.

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Completed above as instructed:

 

Logfile of HijackThis v1.98.0

Scan saved at 6:43:52 PM, on 7/27/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\System32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\CTsvcCDA.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\WINDOWS\BCMSMMSG.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\Program Files\Netscape\Netscape\Netscp.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe

C:\WINDOWS\System32\HPZipm12.exe

C:\HJT\HijackThis.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.msn.com/"); (C:\Documents and Settings\Ron\Application Data\Mozilla\Profiles\default\7r0fcdbw.slt\prefs.js)

N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Ron\Application Data\Mozilla\Profiles\default\7r0fcdbw.slt\prefs.js)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper\CCHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\Program Files\Panicware\Pop-Up Stopper\pstopper.dll

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [bCMSMMSG] BCMSMMSG.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"

O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: officejet 6100.lnk = ?

O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll

O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab

O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon.../cx_tgctlcm.jsp

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?319

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Good news - Your log looks clean :)

 

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

  1. Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  2. Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  3. IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  4. MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  5. Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  6. Run Ad-Aware with the latest update.
    • Download the latest version of Ad-Aware from here.
    • After installing Ad-aware, and before running the program, Please be sure to update the reference file as per these instructions.
    • Reconfigure Ad-Aware for Full Scan as per the following instructions:
      • Launch the program, and click on the Gear at the top of the start screen.
      • Click the "Scanning" button (On the left side).
      • Under Drives & Folders, select "Scan within Archives" (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
      • Click "Click here to select Drives + folders" and select your installed hard drives.
      • Under Memory & Registry, select all options.
      • Click the "Advanced" button (On the left hand side).
      • Under "Log-file detail", select all options.
      • Click the "Tweak" button (Again, on the left hand side).
      • Expand "Scanning Engine" by clicking on the "+" (Plus) symbol) and select the following:
        • "Include additional Ad-aware settings in logfile"
        • "Unload recognized processes during scanning."

[*]Under "Cleaning Engine", select the following:

  • "Automatically try to unregister objects prior to deletion."
  • "Let Windows remove files in use after reboot."

[*]Click on "Proceed" to save these Preferences.

[*]Click on the "Scan Now" button on the left.

[*]Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".

[*]Select "Activate in-Depth scan".

[*]Close all programs except ad-aware.

[*]Click on "Next" in the bottom right corner to start the scan.

[*]Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.

[*]After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.

[*]Download the latest version of Spybot from either:

  • Install spybot and by default is should install into C:\Program Files\Spybot - Search & Destroy.
  • Run Spybot by clicking on "Start" => "Programs" => "Spybot - Search & Destroy" => "Spybot - Search & Destroy".
  • The first time you run it, allow it to create a backup of your registry when prompted. This will take a few minutes to complete.
  • Click on "Search for Updates".
  • If any updates are found, place a check mark next to each and click on "Download Updates".
  • Click on "Immunize" and once it detect what has or has not been blocked, block all remaining items by clicking on the green plus sign next to immunize at the top.
  • Click on "Search & Destroy" => "Check for Problems".
  • If any problems are found, be sure to click on "Fix Selected Problems".

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It has been a pleasure to help you :)

 

The problems here look to be resolved so I will close the thread. If you need this topic reopened, please request this by sending the moderating team an email with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

 

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