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      IE 11 copy/paste problem

      It has come to our attention that people using Internet Explorer 11 (IE 11) are having trouble with copy/paste to the forum. If you encounter this problem, using a different browser like Firefox or Chrome seems to get around the problem. We do not know what the problem is, but it seems to be specific to IE 11 and we are hopeful that Microsoft will eventually fix it.
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Problems accessing the internet

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I have had a virus for a while that just won't go away. It appears to have embeded itself into my system through a file at the base of internet explorer. I can disable its popups by frequently running ad-aware, but it still haunts the system. MSN Explorer is my normal browser, but it no longer runs properly. As soon as it tries to sync information with microsoft's server, it crashes. This started when I got the virus, and after a reformat, it was fixed, but I later got the virus again (one of the computers on our network must have had it and I got it back). Once again, MSN Explorer worked perfectly after the reformat, untill the virus came back. Can anyone help me? My Hijack This log looks ok to me... but I'm new to this. I've posted my log, as well as the details of the error in MSN Explorer.


:weep: I would greatly appreciate any help, ANYTHING!




If it is useful, the Error Signature from MSN Error Reporting was


AppName: msn.exe AppVer: ModName: unknown

ModVer: Offset: 2ae6dfe2


Exception Information


Code: 0xc0000005 Flags: 0x00000000

Record: 0x0000000000000000 Address: 0x000000002ae6dfe2




Logfile of HijackThis v1.97.7

Scan saved at 1:55:43 PM, on 7/7/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)


Running processes:







C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe




C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\Program Files\Mail Enable\BIN\MELSC.EXE

C:\Program Files\Mail Enable\BIN\MEMTA.EXE

C:\Program Files\Mail Enable\BIN\MEPOC.EXE

C:\Program Files\Mail Enable\BIN\MEPOPS.EXE

C:\Program Files\Mail Enable\BIN\MESMTPC.EXE


C:\Program Files\Norton AntiVirus\navapsvc.exe


C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\50\bin\OWSTIMER.EXE


C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


C:\Program Files\Logitech\iTouch\iTouch.exe


C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe




C:\Program Files\Common Files\Symantec Shared\ccApp.exe


C:\Program Files\GuitarFX v2.18\uninstall.exe

C:\Program Files\DynDNS Updater\DynDNS.exe


C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe


C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\AIM\aim.exe

F:\XP Updates\Utilities\AntiVirus\HijackThis.exe

C:\Program Files\Messenger\msmsgs.exe


O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe


O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [MySQL] c:\mysql\bin\winmysqladmin.exe

O4 - HKLM\..\Run: [LiveNote] livenote.exe

O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"

O4 - HKLM\..\Run: [DAEMON Tools-1033] "D:\D-Tools\daemon.exe" -lang 1033

O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [anvshell] anvshell.exe

O4 - HKCU\..\Run: [DynDNS Updater] "C:\Program Files\DynDNS Updater\DynDNS.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: AIM (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8133.7981944444

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dyndns.org

O17 - HKLM\Software\..\Telephony: DomainName = dyndns.org

O17 - HKLM\System\CCS\Services\Tcpip\..\{8D33E663-E6AF-4CA6-9278-B32085746C0C}: NameServer =

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dyndns.org

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