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Laura

mysearchnow ??

10 posts in this topic

OK, I'm not too good with computers, so please bear with me!

 

Randomly, my internet explorer window is replaced by this one (sorry its a crap screenshot)..

 

and then randomly starts working again later. All the links on it seem to point to a mysearchnow page, but none of the links actually go there. Any ideas as to how to get rid of it? (easy answers, for a computer-illiterate to follow please)

 

Any help is greatly appreciated :)

 

Laura

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Hi there Laura,

 

Please do this.

Download 'Hijack This!'. Here

Unzip to a convenient permanent folder like this C:\HJT\HijackThis.exe, double click HijackThis.exe, and hit "Scan".

 

When the scan is finished, the "Scan" button will change into a "Save Log" button.

Press that, save the log, Ctrl-A to Select All, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.

Edited by 12g

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Hi there Laura,

 

Please do this.

Download 'Hijack This!'.  Here

Unzip to a convenient permanent folder like this C:\HJT\HijackThis.exe, double click HijackThis.exe, and hit "Scan".

 

When the scan is finished, the "Scan" button will change into a "Save Log" button.

Press that, save the log, Ctrl-A to Select All, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.

Thanks :) Here ya go:

 

Logfile of HijackThis v1.98.0

Scan saved at 09:10:02, on 09/07/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Apache Group\Apache2\bin\Apache.exe

c:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Apache Group\Apache2\bin\Apache.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\Explorer.EXE

C:\windows\system\hpsysdrv.exe

C:\HP\KBD\KBD.EXE

C:\WINDOWS\System32\hkcmd.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\WINDOWS\System32\P2P Networking\P2P Networking2.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\Logitech\Video\LogiTray.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\WINDOWS\System32\LVComS.exe

C:\Program Files\MA311 PCI Adapter Configuration Utility\wlanutil.exe

C:\Program Files\Apache Group\Apache2\bin\ApacheMonitor.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\HJT\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://gb8.hpwis.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-gb8.hpwis.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://gb8.hpwis.com/

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://gb8.hpwis.com/

O1 - Hosts: 82.138.243.49 pics.chrisbyrd.co.uk

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: dataeach - {0A2BAC3F-3148-B2FD-3CCF-EDC2A7F8765D} - C:\PROGRA~1\HIDEMO~1\oozesecond.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: Debug Sect Peak - {637DFA74-D352-E5D7-5C46-0CDCF82E5A1A} - C:\PROGRA~1\HIDEMO~1\oozesecond.dll

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [showShifter TVTV EPG Daemon] "C:\Program Files\Home Media Networks Limited\ShowShifter\TVTVD.exe"

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [DKQXHNUE] C:\WINDOWS\DKQXHNUE.exe

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

O4 - HKLM\..\Run: [P2P Networking2] C:\WINDOWS\System32\P2P Networking\P2P Networking2.exe /AUTOSTART

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe

O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook

O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - Global Startup: Configuration Utility.lnk = C:\Program Files\MA311 PCI Adapter Configuration Utility\wlanutil.exe

O4 - Global Startup: Monitor Apache Servers.lnk = C:\Program Files\Apache Group\Apache2\bin\ApacheMonitor.exe

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/7d90ae0...all/xscan53.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{300B31A8-B7FC-459B-8C01-22AE19B13E23}: NameServer = 66.78.30.194,66.78.30.100

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Hi there Laura,

 

You are using Kazaa. This is not technically malware by itself, but it installs malware in order to run properly and it opens the door for every other nasty program you can think of. I strongly recommend that you remove it. Read this article for alternatives that will provide some of the same function without the garbage: http://www.spywareinfo.com/articles/p2p/ If you opt to remove it, first use Add/Remove Program to remove it and any reference to Altnet and P2P Networking. Go to your control panel, then to add/remove programs...uninstall P2P networking...If/when asked whether you also want to remove Altnet components, say 'Yes'.

P2P Networking is a totally useless Kazaa add-on, and it's been reported to be responsible for serious system slowdowns.

 

 

If you choose to do that, do this now

 

Make sure all browsers and windows are closed except for hijackthis and put a check against the following and click 'fix checked';

 

 

 

O3 - Toolbar: Debug Sect Peak - {637DFA74-D352-E5D7-5C46-0CDCF82E5A1A} - C:\PROGRA~1\HIDEMO~1\oozesecond.dll

O4 - HKLM\..\Run: [DKQXHNUE] C:\WINDOWS\DKQXHNUE.exe

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

O4 - HKLM\..\Run: [P2P Networking2] C:\WINDOWS\System32\P2P Networking\P2P Networking2.exe /AUTOSTART

O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer)

 

 

 

Restart your computer inSafe Mode Also make sure you show hidden files Then delete the following files or folders as indicated below:

 

Not all or any of these may still show

 

 

C:\PROGRA~1\HIDEMO~1\oozesecond.dll<<<<Folder

C:\WINDOWS\System32\P2P Networking\P2P Networking2.exe<<<<Folder

C:\WINDOWS\DKQXHNUE.exe<<<<File

C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART<<<<Folder

C:\WINDOWS\System32\P2P Networking\P2P Networking2.exe /AUTOSTART<<<<Folder

 

Reboot, then post a fresh logfile.

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Ok...

 

Deleted:

O3 - Toolbar: Debug Sect Peak - {637DFA74-D352-E5D7-5C46-0CDCF82E5A1A} - C:\PROGRA~1\HIDEMO~1\oozesecond.dll

O4 - HKLM\..\Run: [DKQXHNUE] C:\WINDOWS\DKQXHNUE.exe

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

 

Couldn't find:

O4 - HKLM\..\Run: [P2P Networking2] C:\WINDOWS\System32\P2P Networking\P2P Networking2.exe /AUTOSTART

O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer)

 

Deleted:

C:\PROGRA~1\HIDEMO~1\oozesecond.dll<<<<Folder

 

Couldn't find:

C:\WINDOWS\System32\P2P Networking\P2P Networking2.exe<<<<Folder

C:\WINDOWS\DKQXHNUE.exe<<<<File

C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART<<<<Folder

C:\WINDOWS\System32\P2P Networking\P2P Networking2.exe /AUTOSTART<<<<Folder

 

New log file:

Logfile of HijackThis v1.98.0

Scan saved at 17:34:36, on 09/07/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\windows\system\hpsysdrv.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\Logitech\Video\LogiTray.exe

C:\Program Files\Apache Group\Apache2\bin\Apache.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\MA311 PCI Adapter Configuration Utility\wlanutil.exe

C:\Program Files\Apache Group\Apache2\bin\ApacheMonitor.exe

c:\Program Files\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\System32\LVComS.exe

C:\Program Files\Apache Group\Apache2\bin\Apache.exe

C:\WINDOWS\wanmpsvc.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\HJT\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://gb8.hpwis.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-gb8.hpwis.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://gb8.hpwis.com/

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://gb8.hpwis.com/

O1 - Hosts: 82.138.243.49 pics.chrisbyrd.co.uk

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: dataeach - {0A2BAC3F-3148-B2FD-3CCF-EDC2A7F8765D} - C:\PROGRA~1\HIDEMO~1\oozesecond.dll (file missing)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [showShifter TVTV EPG Daemon] "C:\Program Files\Home Media Networks Limited\ShowShifter\TVTVD.exe"

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe

O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook

O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - Global Startup: Configuration Utility.lnk = C:\Program Files\MA311 PCI Adapter Configuration Utility\wlanutil.exe

O4 - Global Startup: Monitor Apache Servers.lnk = C:\Program Files\Apache Group\Apache2\bin\ApacheMonitor.exe

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/7d90ae0...all/xscan53.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{300B31A8-B7FC-459B-8C01-22AE19B13E23}: NameServer = 66.78.30.194,66.78.30.100

Edited by Laura

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Hi Laura,

 

Looking good, don't worry about those missing lines.

 

Make sure all browsers and windows are closed except for hijackthis and put a check against the following and click 'fix checked';

 

O2 - BHO: dataeach - {0A2BAC3F-3148-B2FD-3CCF-EDC2A7F8765D} - C:\PROGRA~1\HIDEMO~1\oozesecond.dll (file missing)

 

 

Reboot, then post a fresh logfile.[/b]

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Logfile of HijackThis v1.98.0

Scan saved at 09:35:50, on 10/07/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Apache Group\Apache2\bin\Apache.exe

c:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Apache Group\Apache2\bin\Apache.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\Explorer.EXE

C:\windows\system\hpsysdrv.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\Logitech\Video\LogiTray.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\MA311 PCI Adapter Configuration Utility\wlanutil.exe

C:\Program Files\Apache Group\Apache2\bin\ApacheMonitor.exe

C:\WINDOWS\System32\LVComS.exe

C:\HJT\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://gb8.hpwis.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-gb8.hpwis.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://gb8.hpwis.com/

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://gb8.hpwis.com/

O1 - Hosts: 82.138.243.49 pics.chrisbyrd.co.uk

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [showShifter TVTV EPG Daemon] "C:\Program Files\Home Media Networks Limited\ShowShifter\TVTVD.exe"

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe

O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook

O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - Global Startup: Configuration Utility.lnk = C:\Program Files\MA311 PCI Adapter Configuration Utility\wlanutil.exe

O4 - Global Startup: Monitor Apache Servers.lnk = C:\Program Files\Apache Group\Apache2\bin\ApacheMonitor.exe

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/7d90ae0...all/xscan53.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{300B31A8-B7FC-459B-8C01-22AE19B13E23}: NameServer = 66.78.30.194,66.78.30.100

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Hi Laura,

 

Your log is clean now,

 

 

To provide future protection - I would advise you to download and install:

SpywareBlaster will block bad ActiveX and malevolent cookies. Download from Here

 

IE-SPYAD puts over 4000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all. Download

Here

Both are very small free programs that you run once, and then just weekly to check for updates.

 

And also see

So how did I get infected in the first place?

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You are very welcome :wave:

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