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How to get rid of relentless pop-ups?


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#1 Nancy Smith

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Posted 21 June 2017 - 09:01 PM

Hello,
I am having problems with my Firefox that keeps poping up adwares that are released by browser shop. Whenever I start my browser, a variety of ads would spring up and cover almost half of my screen. Sometimes I click the ads incidentally while I actually wanna click other items,and I will be redirected to some phishing websites. This bothers me badly,I have tried anti-virus programs like malwarebytes,hijackthis,ADWcleaner, but none of them work. Besides automatic removal tool, I also tried a manual method given in icleansoftware.com this adware removal guide, following every steps carefully, yet problem still exists.
Is there anything I can do before uninstalling Firefox?


EDIT: To remove link to commercial website - new Members who post such links are suspect and will be banned if such links are posted again... If you want help with your problem, please follow the instructions for Malware Removal and post the logs requested:  http://www.spywarein...showtopic=79038


Edited by Budfred, 21 June 2017 - 11:05 PM.


#2 SWI Support Robot

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Posted 24 June 2017 - 10:35 AM

Welcome to SWI. We apologize for the delay; our helpers have been very busy.

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

Thank you for your patience.


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This is an automated message. It does not count as help.

#3 TheJoker

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Posted 25 June 2017 - 10:32 AM

Hi Nancy Smith, and welcome to SWI.

 

Please read Instructions for posting requested logs and post the logs from  Malwarebytes' Anti-Malware,  Farbar Recovery Scan Tool, and Security Analysis by Rocket Grannie so there is information available to assist you.


Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

MS MVP 2009-20010 and ASAP Member since 2005


#4 TheJoker

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Posted 06 July 2017 - 09:31 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

MS MVP 2009-20010 and ASAP Member since 2005





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